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MainStay Suites Mackay

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Fast facts

Check in from:		14:00
Check out before:		10:00
Pets		Pets allowed with an extra charge
Children		Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Restaurant
Non-smoking

MainStay Suites Mackay: reviews

Reviews from
TripadvisorHotels.comExpedia
Mentioned by travellers
Anonymous traveller

Comment: 28 Sep 2025

Stayed in: Sep 2025

Great amenities close to everything. Great staff
Anonymous traveller

Comment: 28 Dec 2024

Stayed in: Dec 2024

Easy check-in and checkout. Really friendly staff. Didn't use the pool or barbecue area but they looked clean.
Anonymous traveller

Comment: 27 Oct 2024

Stayed in: Oct 2024

I liked how the hotel was pet friendly and optional for pet owners to have there dog. I think more hotels should be like this.
I did not like that after reception was closed you couldnt acess anything such as milk, tea, coffee or facilities such as the roof top tearrace bbq area to smoke or that there was no balcony in the single bed standard room. Made the room have no air flow.
Anonymous traveller

Comment: 11 Aug 2024

Stayed in: Aug 2024

Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Anonymous traveller

Comment: 29 Jul 2024

Stayed in: Jul 2024

No microwave cookware, luckily we took some with us.
TV in wrong position
Only 1 lounge chair
Considering how much we paid thought we would have had a balcony.
Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday

Explore the area

4.7

38 MacAlister St, Mackay, 4740, Australia|0.31 km from city centre

Good to know

Children

Children are welcome at this hotel

Extra beds

All ages

37 € (AUD60) per person per night

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Important information from the hotel
Please inform MainStay Suites Mackay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card. Please note housekeeping service is not included on Sundays or Public Holidays. Effective 01 July 2026 A $5.00 booking fee shall be applied to all bookings. This small fee helps us process your reservation smoothly and continue delivering the personalized, seamless service you expect from our team at MainStay Suites.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

MainStay Suites Mackay: FAQs

MainStay Suites Mackay
MainStay Suites Mackay is 0.3 km away from Mackay city centre.
MainStay Suites Mackay is in Mackay, Australia and is 0.3 km away from Mackay city centre.
At MainStay Suites Mackay you can check in from 14:00, and you'll need to check out before 10:00.
MainStay Suites Mackay does have leisure facilities. Head to the amenities section to find out more.
Yes, you'll find laundry facilities at MainStay Suites Mackay. This may include self-service laundry or a full laundry service.
Yes, Wi-Fi is available at MainStay Suites Mackay, so you can stay connected during your stay.
There's lots to see and do near MainStay Suites Mackay. The closest landmarks are Performa Studios Mackay, Mackay Town Hall, Mackay Showground, Island Air Mackay and Mackay Regional Botanic Gardens.
Yes, there is parking available at MainStay Suites Mackay.
Yes, MainStay Suites Mackay does have a restaurant.
It doesn't look like breakfast is available at MainStay Suites Mackay, but check with them directly to be sure.