AC Hotel Melbourne Southbank

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Fast facts

Check in from:
15:00
Check out before:
11:00
Pets
Pets allowed with an extra charge

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour

More about AC Hotel Melbourne Southbank

AC Hotel Melbourne Southbank

AC Hotel by Marriott Melbourne Southbank features an outdoor swimming pool, fitness centre, a shared lounge and terrace in Melbourne.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 26 Jun 2026

Stayed in: Jun 2026

Staff, from check-in to F&B and maintenance, were excellent.
Location was perfect for us and not too far to walk to the city, with plenty of places to eat, shop and wander around.
Will stay here again
Anonymous traveller

Comment: 14 Aug 2026

Stayed in: Aug 2026

Very disappointing stay and not what I expected from a 4-star Marriott property.
When we arrived, the room had clearly not been cleaned thoroughly. There were visible clumps of dust, lint, hair/fibres and other debris on the floor, which appeared to have come out from underneath the furniture. Looking underneath the extra bed revealed even more accumulated dust and debris, as shown in the attached photo. The condition of the floor made us uncomfortable walking around barefoot, so we requested slippers.
We checked in as a family of four but were given only three sets of towels. We specifically requested another set, yet housekeeping continued to provide only three throughout our three-night stay. The hotel knew there were four registered guests, so we should not have had to repeatedly ask.
Housekeeping was also extremely basic. The bathroom floor was not properly cleaned, and used glasses and mugs were neither cleaned nor replaced. We called “At Your Service” and clearly requested additional towels, glasses and mugs. The request was confirmed, but only glasses were brought, so we had to ask again for the mugs.
These are basic expectations at a 4-star hotel. Having to repeatedly request proper housekeeping and basic room items was frustrating. This was probably our most disappointing 4-star hotel experience. It did not reflect the quality I associate with Marriott, and I would not choose to stay here again.
Anonymous traveller

Comment: 23 Jul 2026

Stayed in: Jul 2026

Reception (especially Kitty), breakfast services are all excellent. I believe I got an upgrade since I had a large window facing bed, so very much appreciated.
Would be nice to have slippers in the room rather than asking to the reception (though they were just happy to provide us).
Only downside is cleaning. Very rough and not professional. I can tell no vacum is done, and dirty cups are left and no coffee/tea.
Considering very professional yet friendly service offered elsewhere, I was suprised about your cleaning quality. Maybe I had a bad luck?
I'm very happy with everything else.
Just a small note. the tram station nearby isn't FREE. You need to walk to Casino station if you want to take advantage of free rides. It's a bit long. About 10 mins walk.
Anonymous traveller

Comment: 4 Jun 2026

Stayed in: May 2026

Stayed on the 19th floor and almost 360 veiws of Melbourne at night was just stunning, the bath was the perfect way to unwind and relax , soaking up the atmosphere of the best this city has to offer !! Will definitely be back and highly recommend spoiling yourself at the awesome hotel
Anonymous traveller

Comment: 29 May 2026

Stayed in: May 2026

It was a beautiful property. Very close to shops and attractions. Room was large, clean and had everything we needed. Would stay again next time I'm in Melbourne.

Very good location

4.1

201 Normanby Rd, Southbank, 3006, Australia|1.54 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Please contact the hotel for details about adding extra beds.

AC Hotel Melbourne Southbank: FAQs

AC Hotel Melbourne Southbank is 1.5 km away from Southbank city centre.
AC Hotel Melbourne Southbank is in Southbank, Australia and is 1.5 km away from Southbank city centre.
At AC Hotel Melbourne Southbank you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at AC Hotel Melbourne Southbank.
Yes, AC Hotel Melbourne Southbank does have a restaurant.