The Fullerton Hotel Sydney
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant
More about The Fullerton Hotel Sydney
The Fullerton Hotel Sydney
Located in Sydney CBD (Central Business District), next to bustling Martin Place, The Fullerton Hotel Sydney features an à la carte restaurant, a bar and access to a fitness centre. It boasts luxurious rooms with unique décor and a flat-screen TV.
Reviews from 
Other
Comment: 4 Sep 2026
Stayed in: Sep 2026
The best place to stay in Sydney
I believe the best hotel in Sydney.
beautiful large rooms, incredible position, fantastic service and so much more …highly recommended.
beautiful large rooms, incredible position, fantastic service and so much more …highly recommended.
Couple
Comment: 3 Sep 2026
Stayed in: Sep 2026
Disappointing and dated
Last stayed at this hotel about two years ago and was looking forward to returning. Sadly, either we got the worst room in the hotel (we booked a Tower Premium King Room) or the hotel has deteriorated significantly. Walls dirty, marked and dusty. Tiles in entry and bathroom cracked and faded. Furniture chipped, broken and faded. Carpet stained. Advertised as 33-50 sqm “elegantly appointed for luxurious comfort.” If it is 33 sqm, then it just squeezes in. Certainly may have been elegant at one stage, but sadly no more.
I wonder when last the accommodation manager inspected the rooms? I would be embarrassed allowing guests to stay in this room.
At over $400 per night, there are far better value-for-money five star hotels in Sydney.
I wonder when last the accommodation manager inspected the rooms? I would be embarrassed allowing guests to stay in this room.
At over $400 per night, there are far better value-for-money five star hotels in Sydney.
Hotel response
Comment: 4 Sep 2026
Dear Loz,
Thank you for taking the time to share your feedback following your recent stay with us.
I was very disappointed to read your comments, particularly as you had previously stayed with us and were looking forward to returning. It is clear that your experience did not meet the expectations you had formed from your earlier visit, and for that I sincerely apologise.
I regret that the condition and presentation of your room fell so far short of expectations. Your comments regarding the furnishings, carpet, tiles, walls, and overall upkeep of the room are concerning and certainly not the impression we aim to create for our guests. We appreciate the candid and detailed nature of your feedback, as it helps us identify areas where improvements are required.
I am also sorry that you felt the room did not reflect the level of comfort, quality, and value expected of a five-star hotel. As a returning guest, your perspective is particularly valuable, and it is disappointing to learn that the experience left you questioning whether the accommodation met the standards associated with our hotel.
Please be assured that your comments have been shared with our Rooms Division and Engineering leadership teams for review. Feedback such as yours is important as we continue to evaluate maintenance priorities and future refurbishment opportunities.
Thank you again for bringing these matters to my attention. Should you be willing to give us another opportunity in the future, I would welcome the chance for you to reach out to me directly. I would be pleased to personally oversee your arrangements and help ensure your next stay is comfortable, seamless, and reflective of the standards of hospitality and quality that we strive to deliver at The Fullerton Hotel Sydney.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Thank you for taking the time to share your feedback following your recent stay with us.
I was very disappointed to read your comments, particularly as you had previously stayed with us and were looking forward to returning. It is clear that your experience did not meet the expectations you had formed from your earlier visit, and for that I sincerely apologise.
I regret that the condition and presentation of your room fell so far short of expectations. Your comments regarding the furnishings, carpet, tiles, walls, and overall upkeep of the room are concerning and certainly not the impression we aim to create for our guests. We appreciate the candid and detailed nature of your feedback, as it helps us identify areas where improvements are required.
I am also sorry that you felt the room did not reflect the level of comfort, quality, and value expected of a five-star hotel. As a returning guest, your perspective is particularly valuable, and it is disappointing to learn that the experience left you questioning whether the accommodation met the standards associated with our hotel.
Please be assured that your comments have been shared with our Rooms Division and Engineering leadership teams for review. Feedback such as yours is important as we continue to evaluate maintenance priorities and future refurbishment opportunities.
Thank you again for bringing these matters to my attention. Should you be willing to give us another opportunity in the future, I would welcome the chance for you to reach out to me directly. I would be pleased to personally oversee your arrangements and help ensure your next stay is comfortable, seamless, and reflective of the standards of hospitality and quality that we strive to deliver at The Fullerton Hotel Sydney.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Other
MG
Comment: 3 Sep 2026
Stayed in: Sep 2026
Good, but need to improve breakfast area
Best location. But very crowded at the breakfast. Its annoying to have to be in a wait list to be seated to have your breakfast. After seat, you have to wait long line to serve your capuccino or any other coffee order
Hotel response
Comment: 4 Sep 2026
Dear Bruno,
Thank you for taking the time to share your feedback following your recent stay with us.
We are delighted to hear that you enjoyed our central location and found it to be a highlight of your visit.
At the same time, I am sorry to learn that your breakfast experience did not meet expectations. Waiting to be seated and then experiencing further delays for coffee service is certainly frustrating, particularly when guests are looking to start their day smoothly and efficiently. Please accept my sincere apologies for the inconvenience caused.
Your comments regarding the breakfast operation, seating capacity, and coffee wait times have been shared with our Food & Beverage leadership team for review. We continually assess ways to improve the breakfast experience, particularly during busy periods, and feedback such as yours is invaluable in helping us identify opportunities for improvement.
Thank you again for your balanced feedback. We appreciate both your compliments and your constructive comments and hope to have the opportunity to welcome you back to The Fullerton Hotel Sydney in the future.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Thank you for taking the time to share your feedback following your recent stay with us.
We are delighted to hear that you enjoyed our central location and found it to be a highlight of your visit.
At the same time, I am sorry to learn that your breakfast experience did not meet expectations. Waiting to be seated and then experiencing further delays for coffee service is certainly frustrating, particularly when guests are looking to start their day smoothly and efficiently. Please accept my sincere apologies for the inconvenience caused.
Your comments regarding the breakfast operation, seating capacity, and coffee wait times have been shared with our Food & Beverage leadership team for review. We continually assess ways to improve the breakfast experience, particularly during busy periods, and feedback such as yours is invaluable in helping us identify opportunities for improvement.
Thank you again for your balanced feedback. We appreciate both your compliments and your constructive comments and hope to have the opportunity to welcome you back to The Fullerton Hotel Sydney in the future.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Other
Comment: 2 Sep 2026
Stayed in: Sep 2026
Hands down, the best!
We absolutely loved our stay at The Fullerton! The location is unbeatable, the staff were exceptional, and the food was some of the best we had during our trip. The Club Lounge was fantastic — generous servings, plenty of choice, and thankfully no tiny little plates!
Everything about our stay felt easy and relaxing, and we genuinely didn’t want to leave. After staying at several places during our Sydney trip, The Fullerton was a standout. We’ll definitely be back. Highly recommend!
Everything about our stay felt easy and relaxing, and we genuinely didn’t want to leave. After staying at several places during our Sydney trip, The Fullerton was a standout. We’ll definitely be back. Highly recommend!
Hotel response
Comment: 3 Sep 2026
Dear Jessica,
Thank you for your wonderful review and for choosing to stay with us during your visit to Sydney.
We are absolutely delighted to hear that The Fullerton Hotel Sydney was the standout of your trip and that you enjoyed such a memorable stay with us. It is particularly rewarding to know that our location, service, dining experiences, and overall atmosphere all contributed to making your visit so enjoyable.
We are especially pleased that you enjoyed your time in the Fullerton Club Lounge. Your comments regarding the generous offerings and variety available will be greatly appreciated by our Club Lounge team, who take pride in creating a welcoming and memorable experience for our guests.
Most importantly, we are thrilled to hear that your stay felt easy, relaxing, and so enjoyable that you did not want to leave. Feedback such as yours is the highest compliment we can receive.
Thank you once again for your generous recommendation. We truly appreciate your support and look forward to welcoming you back to The Fullerton Hotel Sydney on your next visit to Sydney.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Thank you for your wonderful review and for choosing to stay with us during your visit to Sydney.
We are absolutely delighted to hear that The Fullerton Hotel Sydney was the standout of your trip and that you enjoyed such a memorable stay with us. It is particularly rewarding to know that our location, service, dining experiences, and overall atmosphere all contributed to making your visit so enjoyable.
We are especially pleased that you enjoyed your time in the Fullerton Club Lounge. Your comments regarding the generous offerings and variety available will be greatly appreciated by our Club Lounge team, who take pride in creating a welcoming and memorable experience for our guests.
Most importantly, we are thrilled to hear that your stay felt easy, relaxing, and so enjoyable that you did not want to leave. Feedback such as yours is the highest compliment we can receive.
Thank you once again for your generous recommendation. We truly appreciate your support and look forward to welcoming you back to The Fullerton Hotel Sydney on your next visit to Sydney.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Business traveller
NZ
Comment: 29 Aug 2026
Stayed in: Aug 2026
Great location and great service
The room was lovely and the bed was very comfortable. All the staff are extremely helpful and efficient. The location is fantastic for events and shopping.
Hotel response
Comment: 31 Aug 2026
Dear Jo,
Thank you for your wonderful review.
We are delighted to hear that you enjoyed your stay and that you found your room comfortable and welcoming. It is especially pleasing to know that you had a restful night's sleep and appreciated the comfort of our beds.
Your kind comments regarding our team are greatly appreciated. We take great pride in delivering warm, efficient, and attentive service, and it is wonderful to know that our colleagues helped make your stay so enjoyable.
We are also pleased that our central location proved convenient for both events and shopping, allowing you to make the most of your time in Sydney.
Thank you once again for your generous feedback. We look forward to welcoming you back to The Fullerton Hotel Sydney for another memorable stay in the future.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Thank you for your wonderful review.
We are delighted to hear that you enjoyed your stay and that you found your room comfortable and welcoming. It is especially pleasing to know that you had a restful night's sleep and appreciated the comfort of our beds.
Your kind comments regarding our team are greatly appreciated. We take great pride in delivering warm, efficient, and attentive service, and it is wonderful to know that our colleagues helped make your stay so enjoyable.
We are also pleased that our central location proved convenient for both events and shopping, allowing you to make the most of your time in Sydney.
Thank you once again for your generous feedback. We look forward to welcoming you back to The Fullerton Hotel Sydney for another memorable stay in the future.
Yours Sincerely,
John O'Shea, General Manager
The Fullerton Hotel Sydney
No. 1 Martin Place, Sydney NSW 2000, Australia
Excellent location
1 Martin Place, City Centre, Sydney, 2000, Australia|0.71 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
For all purchases in the hotel, credit card payments are subject to additional charges, please contact the hotel for details.
Please contact the hotel for details about adding extra beds.
The Fullerton Hotel Sydney: FAQs
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