Shinjuku Granbell Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about Shinjuku Granbell Hotel
Shinjuku Granbell Hotel
Opened in December 2013 and situated right at the heart of the lively Kabuki-cho area in Shinjuku, Granbell Hotel offers modern and stylish guest rooms with unique design concepts. The property added new rooms in December of 2016.
Reviews from 
Couple
Comment: 24 Apr 2026
Stayed in: Apr 2026
Interesting Hotel.
The check in process was quick and easy and all information given was easy to understand.
Our room was on the 6th Floor and it was a small room but that was to be expected, it nice to sleep in after a long day looking around. The bathroom was small but that made it interesting and a nice soaking tub to enjoy after a long day's exploring.
On level 12 there was the breakfast restaurant which was buffet style so you could enjoy either Western or Japanese style breakfast. It was quite nice the food for breakfast as you had plenty of choice.
On Level 13 was the bar and lounge where you could order drinks and some food . You could go outside on the roof to enjoy the view on the city at sunset or in the evening.
On level 2 there was the laundry room which had a combination washer/dryer and there were 3 of these machines. The machines accepted cards or you could use your Icoca or Pasmo card to pay for the washing, you could use coins also as it too 700 yen to do the washing/drying and it took 2 hours and 40 minutes for the washing and drying to be done.
On level one were some vending machines you could use to buy drinks or food. There was also a small microwave you could use . There was also a currency converter machine you could use in an emergency to change small amount of money, but it would be best to go to a money changer to get better rates.
There were 2 staff that went out of their way to assist us ,one was Kauruichi? ,who was a trainee who helped us book a van to take us to the airport and made sure that it could take all our luggage. Also should mention Kaguie? who helped us to make sure that the van that was outside waiting was ours and also help us to take luggage to the van .
We felt safe walking around Kabuchiko at night as it made for an interesting experience.
The closest station was Higashi Shinjuku so it made it easy to go to wherever you wanted to go.
If you are ever at Shinjuku should try staying at this hotel for a few days just to experience it and the area.
Our room was on the 6th Floor and it was a small room but that was to be expected, it nice to sleep in after a long day looking around. The bathroom was small but that made it interesting and a nice soaking tub to enjoy after a long day's exploring.
On level 12 there was the breakfast restaurant which was buffet style so you could enjoy either Western or Japanese style breakfast. It was quite nice the food for breakfast as you had plenty of choice.
On Level 13 was the bar and lounge where you could order drinks and some food . You could go outside on the roof to enjoy the view on the city at sunset or in the evening.
On level 2 there was the laundry room which had a combination washer/dryer and there were 3 of these machines. The machines accepted cards or you could use your Icoca or Pasmo card to pay for the washing, you could use coins also as it too 700 yen to do the washing/drying and it took 2 hours and 40 minutes for the washing and drying to be done.
On level one were some vending machines you could use to buy drinks or food. There was also a small microwave you could use . There was also a currency converter machine you could use in an emergency to change small amount of money, but it would be best to go to a money changer to get better rates.
There were 2 staff that went out of their way to assist us ,one was Kauruichi? ,who was a trainee who helped us book a van to take us to the airport and made sure that it could take all our luggage. Also should mention Kaguie? who helped us to make sure that the van that was outside waiting was ours and also help us to take luggage to the van .
We felt safe walking around Kabuchiko at night as it made for an interesting experience.
The closest station was Higashi Shinjuku so it made it easy to go to wherever you wanted to go.
If you are ever at Shinjuku should try staying at this hotel for a few days just to experience it and the area.
Anonymous traveller
Comment: 10 Sep 2026
Stayed in: Sep 2026
Good location. No service. Very Small rooms. This 4-star-rated hotel felt more like a 2-star property.
Anonymous traveller
Comment: 10 Sep 2026
Stayed in: Sep 2026
Good location near subway stations, shops, and restaurants, though the hotel is a little tucked away. Check-in and check-out were fast and easy, and the staff were courteous. The restaurant staff were especially friendly, and breakfast had a good variety.
The room was clean, but it looked dated and worn. The carpets were stained and had a musty smell, the linens looked grayish, and there was very little space for luggage. A fresh coat of paint, updated furniture, and new carpets would make a big difference
The room was clean, but it looked dated and worn. The carpets were stained and had a musty smell, the linens looked grayish, and there was very little space for luggage. A fresh coat of paint, updated furniture, and new carpets would make a big difference
Anonymous traveller
Comment: 2 Sep 2026
Stayed in: Jul 2026
This hotel was very busy with a large number of tourists. The check-in process was quite mechanical, we verified our information on a touchscreen, and the staff handed us the room key. The lobby was constantly busy, and the staff were occupied with their work, so there wasn’t much time for personal attention. Breakfast was fine, with a good variety of food, but the staff were again very busy doing their work. The bathroom has a bathtub with a stand-up shower. Unfortunately, the shower curtain is only half-length, so water splashed onto the floor and toward the door during the shower. One other thing to be aware of is the hotel’s surroundings. The Shinjuku Granbell Hotel is located in an area with numerous adult-oriented love hotels. This may feel uncomfortable to walk alone at night. Overall, the hotel is convenient and functional.
Anonymous traveller
Comment: 15 Aug 2026
Stayed in: Aug 2026
Staff was friendly but the room looked different than advertised and did not seem clean. Bathroom had black sludge and what looked like blood and the walls had poor patchwork and were dirty and peeling. Hallway smelled faintly of cigarettes and urine. Shower had low pressure and would randomly get really hot or really cold. Amenity bar and laundry facilities were a plus. All in all, our least favorite hotel we stayed at in Japan and we wouldn’t recommend it with so many other options.
Very good location
2 Chome-14-5 Kabukicho, Tokyo, 160-0021, Kantō, Japan|1.49 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.
Please contact the hotel for details about adding extra beds.
Shinjuku Granbell Hotel: FAQs
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