Sama Jabal Shams Resort
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Restaurant
Non-smoking
More about Sama Jabal Shams Resort
Sama Jabal Shams Resort
Escape to Sama Jabal Shams Resort, a haven of tranquility nestled at the foot of the majestic South Mountain Summit (W4).
Reviews from 
Couple
FR
Comment: 11 Nov 2025
Stayed in: Nov 2025
Good but can do better in the bathroom
We stayed one night in the hotel.
At the level of the room, comfortable bed but a little small. Old and not very practical bathroom with its shower curtain.
As for the staff and the welcome, very friendly.
Breakfast and dinner which were included, are correct and complete.
The hotel is well placed to go for the W6 which is 5 kms away (attention 4x4 mandatory).
The exteriors are very well appointed.
For Oman, 158.00€ dinner and breakfast included for 2, it is not necessarily cheap.
It is one of the 2 most expensive hotels on our 17-day roadtrip.
On average we find much better for 100€ for 2.
At the level of the room, comfortable bed but a little small. Old and not very practical bathroom with its shower curtain.
As for the staff and the welcome, very friendly.
Breakfast and dinner which were included, are correct and complete.
The hotel is well placed to go for the W6 which is 5 kms away (attention 4x4 mandatory).
The exteriors are very well appointed.
For Oman, 158.00€ dinner and breakfast included for 2, it is not necessarily cheap.
It is one of the 2 most expensive hotels on our 17-day roadtrip.
On average we find much better for 100€ for 2.
Hotel response
Comment: 1 Dec 2025
Dear Guest,
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our warm welcome, the friendliness of our team, and the beautiful outdoor areas of the resort. It’s also great to know that you appreciated our location, especially for guests planning to hike the W6 trail nearby.
We have noted your comments regarding the bathroom and the size of the bed. We appreciate your honesty and will certainly take this feedback into consideration as we continue improving our rooms and facilities to better serve our guests.
We’re pleased that you found the included breakfast and dinner to be complete and satisfactory. Regarding the pricing, we understand your concerns. Being located in the mountains with limited accessibility and higher logistical costs can impact overall rates, but we always strive to offer the best possible experience and value.
Thank you again for staying with us and for sharing your thoughts. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future.
Warm regards,
Sama Heights Resort Team
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our warm welcome, the friendliness of our team, and the beautiful outdoor areas of the resort. It’s also great to know that you appreciated our location, especially for guests planning to hike the W6 trail nearby.
We have noted your comments regarding the bathroom and the size of the bed. We appreciate your honesty and will certainly take this feedback into consideration as we continue improving our rooms and facilities to better serve our guests.
We’re pleased that you found the included breakfast and dinner to be complete and satisfactory. Regarding the pricing, we understand your concerns. Being located in the mountains with limited accessibility and higher logistical costs can impact overall rates, but we always strive to offer the best possible experience and value.
Thank you again for staying with us and for sharing your thoughts. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future.
Warm regards,
Sama Heights Resort Team
Family traveller
Comment: 21 Mar 2026
Stayed in: Mar 2026
Fraudulent behavior
Catastrophic customer service: we have cancelled within the cancellation period and have been waiting for our refund for 3 weeks now. There is no response to various emails. A disgrace this behavior!!!
Hotel response
Comment: 9 Apr 2026
Dear Guest,
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the frustration and inconvenience caused. This is certainly not the level of service we strive to provide.
We understand how concerning it must be to experience a delay in your refund and a lack of communication. Please rest assured that your case is important to us, and we kindly ask you to share your booking details directly with us (if not already done) so we can urgently investigate and resolve this matter.
The delay may be due to processing timelines; however, we deeply regret the lack of response to your emails and will address this internally to ensure better communication moving forward.
Thank you for your patience, and we truly hope to resolve this for you as quickly as possible.
Warm regards,
Sama Jabal Shams Resort Team
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the frustration and inconvenience caused. This is certainly not the level of service we strive to provide.
We understand how concerning it must be to experience a delay in your refund and a lack of communication. Please rest assured that your case is important to us, and we kindly ask you to share your booking details directly with us (if not already done) so we can urgently investigate and resolve this matter.
The delay may be due to processing timelines; however, we deeply regret the lack of response to your emails and will address this internally to ensure better communication moving forward.
Thank you for your patience, and we truly hope to resolve this for you as quickly as possible.
Warm regards,
Sama Jabal Shams Resort Team
Group traveller
Comment: 5 Mar 2026
Stayed in: Feb 2026
Fabulous views
Great location with views of the mountains. Chalet style rooms, very comfortable. Very good buffet meals. Wifi only available in reception. With transport easy to get to trails for hiking and the stunning views.
Hotel response
Comment: 9 Apr 2026
Dear Guest,
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the fabulous mountain views and our unique location. It’s great to know that you found the chalet-style rooms comfortable and appreciated our buffet meals.
We’re also glad that you were able to explore the nearby hiking trails and take in the stunning scenery — it truly is a special experience.
Thank you as well for noting the Wi-Fi availability; we appreciate your understanding given our remote setting.
We hope to have the pleasure of welcoming you back again for another memorable stay.
Warm regards,
Sama Jabal Shams Resort Team
Thank you for your wonderful review! We’re delighted to hear that you enjoyed the fabulous mountain views and our unique location. It’s great to know that you found the chalet-style rooms comfortable and appreciated our buffet meals.
We’re also glad that you were able to explore the nearby hiking trails and take in the stunning scenery — it truly is a special experience.
Thank you as well for noting the Wi-Fi availability; we appreciate your understanding given our remote setting.
We hope to have the pleasure of welcoming you back again for another memorable stay.
Warm regards,
Sama Jabal Shams Resort Team
Couple
Comment: 25 Feb 2026
Stayed in: Jan 2026
TO FLEE
A measured and respectful person, I do not usually write negative reviews about the establishments I book (even if I am a regular traveler). The Sama Height Resort is a dishonest property, motivated solely by money and not at all by the well-being of its guests, taking advantage of the fact that it is one of the only hotels in the area. Once you have paid (in advance only), the hotel is completely uninterested in you. You can't rely on photos and answers that the property may send you in response to your questions. Rooms have no windows, smell of chemicals or have no heating (to name a few). In short, favor local hostels run by mountain lovers, who are much more comfortable and affordable than Sama Height Resort thugs.
Hotel response
Comment: 12 May 2026
We are deeply concerned by your comments and sincerely apologize that your stay fell so far short of your expectations. We strive to be transparent and provide a comfortable mountain retreat, so it is distressing to hear that you felt misled by our photos and communication.
Your feedback regarding the room conditions—specifically the ventilation, heating, and odors—has been shared immediately with our maintenance and housekeeping teams for urgent review. We also take your comments about our service culture seriously; our goal is to support our guests throughout their stay, not just at the point of booking. We appreciate your honesty as it helps us identify where we must improve to regain the trust of travelers like yourself.
Warm Regards,
Management, Sama Resorts & Spa
Your feedback regarding the room conditions—specifically the ventilation, heating, and odors—has been shared immediately with our maintenance and housekeeping teams for urgent review. We also take your comments about our service culture seriously; our goal is to support our guests throughout their stay, not just at the point of booking. We appreciate your honesty as it helps us identify where we must improve to regain the trust of travelers like yourself.
Warm Regards,
Management, Sama Resorts & Spa
Couple
Comment: 22 Feb 2026
Stayed in: Feb 2026
The cold is not the problem
On almost all tours of Oman, the trip to Jebel Shams is offered as a program item. This camp with numerous "bungalows" is located a few kilometers below Jebel Sham.
In many reviews the cold is addressed and yes it is true: In our accommodation was just a non-functioning, tiny fan heater, which does hardly anything, as it shut down after a few seconds. But with proper clothes (even in bed) you can endure it. After all, there were two blankets.
Negative for me was that the shower in the corners was moldy and unkempt. Gimpy shower curtain.
The food was loveless: I don’t expect anything special up on the mountain, but e.g. there was only toast bread and too few toasters for breakfast. This can be done better with little effort, because the camp is very well accessed by paths. Even the dinner was very simple. The best was the camel meat from the grill. I highly recommend it!
Individual travelers I would recommend to avoid the camp and better stay "downstairs". The "romance" of the mountain camp is overrated!
In many reviews the cold is addressed and yes it is true: In our accommodation was just a non-functioning, tiny fan heater, which does hardly anything, as it shut down after a few seconds. But with proper clothes (even in bed) you can endure it. After all, there were two blankets.
Negative for me was that the shower in the corners was moldy and unkempt. Gimpy shower curtain.
The food was loveless: I don’t expect anything special up on the mountain, but e.g. there was only toast bread and too few toasters for breakfast. This can be done better with little effort, because the camp is very well accessed by paths. Even the dinner was very simple. The best was the camel meat from the grill. I highly recommend it!
Individual travelers I would recommend to avoid the camp and better stay "downstairs". The "romance" of the mountain camp is overrated!
Hotel response
Comment: 12 May 2026
Dear quara60,
Thank you for your detailed feedback and for sharing your experience at Jebel Shams. We’re glad you enjoyed the grilled camel meat, but we sincerely apologize that other aspects of your stay were disappointing.
We appreciate your patience with the mountain temperatures and regret that the heater in your bungalow was not functioning correctly; we are having our maintenance team inspect these units immediately. More importantly, we are addressing the cleanliness issues you mentioned regarding the shower to ensure our standards are met. We also take your notes on the dining experience to heart—adding more variety and equipment like toasters is a simple change we can make to better serve our guests. Thank you for helping us identify these areas for improvement."
Warm Regards,
Management, Sama Resorts & Spa.
Thank you for your detailed feedback and for sharing your experience at Jebel Shams. We’re glad you enjoyed the grilled camel meat, but we sincerely apologize that other aspects of your stay were disappointing.
We appreciate your patience with the mountain temperatures and regret that the heater in your bungalow was not functioning correctly; we are having our maintenance team inspect these units immediately. More importantly, we are addressing the cleanliness issues you mentioned regarding the shower to ensure our standards are met. We also take your notes on the dining experience to heart—adding more variety and equipment like toasters is a simple change we can make to better serve our guests. Thank you for helping us identify these areas for improvement."
Warm Regards,
Management, Sama Resorts & Spa.
Excellent location
Al Hamra Nizwa Alhamra, Al Ahyl, 111, Oman|1.12 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
from 3 to 11 years old
23 € (OMR10) per person per night
12 years old and over
45 € (OMR20) per person per night
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast, Halal breakfast, Vegetarian breakfast
Breakfast price
9 € (≈OMR 4)/person
Breakfast times
07:00 - 09:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. SAMA Jabal Shams Resort is a breathtaking mountain retreat perched on the edge of Oman’s highest peak, offering an ideal escape for those seeking cool highland air and rugged outdoor adventure. Guests can immerse themselves in the dramatic landscape by embarking on the famous Balcony Walk for stunning canyon views or challenging themselves with a hike toward the Jabal Shams summit. While the resort is best accessed by a 4WD vehicle to safely navigate the steep mountain terrain, a round-trip transfer from the Al Hamra fuel station can be arranged at an additional charge of RO 55 per car, accommodating up to four guests.
Recently, there are risks in the security situation in Oman, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.
This hotel accepts the following payment methods:
Cash
Sama Jabal Shams Resort: FAQs
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