Olá Lisboa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Air conditioning
Non-smoking
Internet access
More about Olá Lisboa
Olá Lisboa
Right in the heart of Lisbon, situated within a short distance of Miradouro da Senhora do Monte, Olá Lisboa offers free WiFi, air conditioning and household amenities such as a dishwasher and coffee machine. The property is set 3.
Reviews from 
Couple
Comment: 10 Jul 2026
Stayed in: Jul 2026
Great hotel for exploring Lisbon.
Lovely new hotel, spacious room laid out really well with a huge bed and brilliant air con (needed in the heat!) breakfast was plentiful with all the options you would expect and the staff were polite and attentive with orange juice and coffee.
No outside noise from the room and location was great. The wife and I tended to walk from the hotel and meander through Lisbon then after our legs could take no more get a cheap Bolt back to the hotel.
All the staff were friendly, polite and attentive, would highly recommend.
No outside noise from the room and location was great. The wife and I tended to walk from the hotel and meander through Lisbon then after our legs could take no more get a cheap Bolt back to the hotel.
All the staff were friendly, polite and attentive, would highly recommend.
Hotel response
Comment: 21 Jul 2026
Dear Lukius-Maximus,
Thank you very much for your wonderful review and recommendation.
We are delighted to know that Olivia Lisboa Hotel was a great base for exploring Lisbon, and that you appreciated the spacious room, comfortable bed, air conditioning, breakfast selection, quiet atmosphere, and our location.
It is also a pleasure to know that our team made such a positive impression through their friendly, polite, and attentive service.
At Olivia Hotels Collection, we are committed every day to offering high-quality experiences, thoughtful service, and memorable stays for our guests.
We truly appreciate your feedback and hope to have the pleasure of welcoming you and your wife again on your next visit to Lisbon.
Kind regards,
Guest Experience
Thank you very much for your wonderful review and recommendation.
We are delighted to know that Olivia Lisboa Hotel was a great base for exploring Lisbon, and that you appreciated the spacious room, comfortable bed, air conditioning, breakfast selection, quiet atmosphere, and our location.
It is also a pleasure to know that our team made such a positive impression through their friendly, polite, and attentive service.
At Olivia Hotels Collection, we are committed every day to offering high-quality experiences, thoughtful service, and memorable stays for our guests.
We truly appreciate your feedback and hope to have the pleasure of welcoming you and your wife again on your next visit to Lisbon.
Kind regards,
Guest Experience
Family traveller
Comment: 9 Jun 2026
Stayed in: May 2026
THEFT OF 3 BRAZILIAN PASSPORTS IN HOTEL ROOM
FURTO PASSAPORTE IN THE ROOM OF HOTEL OLIVIA Lisboa Hotel Collection. At check-in, I chose to keep my passports — my own, my mother’s and my daughter’s — in an internal luggage compartment, closed inside the room, in view of the absolute security conditions required for a hotel unit like the Olívia Lisboa Hotel
Collection. On May 14, when I was packing my bags for check-out, I found that the three documents had been stolen. The incident necessarily occurred between 12 and 13 May 2026. I had a loss of 16,000 reais in the purchase of new tickets and one more day of accommodation.
I immediately communicated the incident to concierge Felipe, who only knew how to apologize and did nothing.
In a face-to-face conversation with the General Manager of the Hotel, Mr. Paul
Ferreira, was offered only a discount on the extra daily, which I am grateful but consider the absolute minimum required in the face of the direct responsibility of the Hotel in the occurred. Nevertheless, I reiterate that such a measure is clearly insufficient given the gravity and consequences of the damage suffered.
The hotel is not safe and is not responsible for anything!!!
Collection. On May 14, when I was packing my bags for check-out, I found that the three documents had been stolen. The incident necessarily occurred between 12 and 13 May 2026. I had a loss of 16,000 reais in the purchase of new tickets and one more day of accommodation.
I immediately communicated the incident to concierge Felipe, who only knew how to apologize and did nothing.
In a face-to-face conversation with the General Manager of the Hotel, Mr. Paul
Ferreira, was offered only a discount on the extra daily, which I am grateful but consider the absolute minimum required in the face of the direct responsibility of the Hotel in the occurred. Nevertheless, I reiterate that such a measure is clearly insufficient given the gravity and consequences of the damage suffered.
The hotel is not safe and is not responsible for anything!!!
Hotel response
Comment: 10 Jun 2026
Estimada Aline,
Lamentamos sinceramente os momentos difíceis vividos durante a sua estadia e compreendemos o impacto que esta situação teve na sua viagem.
Desde o momento em que fomos informados, a nossa equipa acompanhou o caso com toda a atenção possível, prestando apoio prático, incluindo o contacto com o consulado e a procura de informação que pudesse ajudar na resolução da situação.
Com base na informação disponível e nos elementos partilhados connosco, não nos é possível confirmar as circunstâncias em que os documentos terão desaparecido, nem concluir que tenham sido furtados dentro do quarto.
Gostaríamos também de recordar que o hotel disponibiliza cofres de segurança para documentos e objetos de valor, sendo este o local recomendado para a sua guarda.
Reiteramos que lamentamos profundamente todo o transtorno causado e permanecemos disponíveis para qualquer esclarecimento adicional.
Com os melhores cumprimentos,
Guest Experience
Lamentamos sinceramente os momentos difíceis vividos durante a sua estadia e compreendemos o impacto que esta situação teve na sua viagem.
Desde o momento em que fomos informados, a nossa equipa acompanhou o caso com toda a atenção possível, prestando apoio prático, incluindo o contacto com o consulado e a procura de informação que pudesse ajudar na resolução da situação.
Com base na informação disponível e nos elementos partilhados connosco, não nos é possível confirmar as circunstâncias em que os documentos terão desaparecido, nem concluir que tenham sido furtados dentro do quarto.
Gostaríamos também de recordar que o hotel disponibiliza cofres de segurança para documentos e objetos de valor, sendo este o local recomendado para a sua guarda.
Reiteramos que lamentamos profundamente todo o transtorno causado e permanecemos disponíveis para qualquer esclarecimento adicional.
Com os melhores cumprimentos,
Guest Experience
Couple
BR
Comment: 3 Jun 2026
Stayed in: May 2026
Worth the cost-benefit
This newly opened hotel, although still requiring some adjustments, is very comfortable, well located and has a very friendly staff! The breakfast is also very good!
Couple
Comment: 1 Jun 2026
Stayed in: May 2026
Recently opened - already good and it is supposed to get even better - gym, spa, and possibly a pool and rooftop bar.
Very new hotel. Reception was top-notch Carlos, Diogo, Manuella - all including other colleagues were very nice and helpful. Rooms were excellent, service was amazing, the only thing that was a bit different was the sink drainage - separate toilet was great - a bathtub was not necessary. Rooms well shielded and quiet - location good for Lisbon - everything is easily reachable with Bolt. Breakfast was also great - everything is made possible upon request. TOP. We were very satisfied - yes, the staff in the breakfast area could improve their English skills in part. We definitely recommend the hotel. Thank you.
Couple
Comment: 25 May 2026
Stayed in: May 2026
Excellent Hotel in Lisbon - Olivia Lisboa Hotel
This hotel was superb! The staff was extraordinary and very accommodating. Every part of the hotel was clean and well-kept. Our room was comfortable and well-organized. We liked the placement of the sink, toilet, and shower. The shower design and water pressure were excellent. The bedding was very clean and comfortable. The morning breakfast was good, with several options and attentive servers. There were a plethora of metro transportation options near the hotel as well. Security was good with someone at the door 24/7 and key-controlled elevators. The hotel is located about 10-15 minutes from the main square. Overall, it was an excellent price and value for money; must try when visiting Lisbon.
Excellent location
12 Praça Ilha do Faial 4 andar, Arroios, Lisbon, 1000-157, Portugal|2.84 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
This property will not accommodate hen, stag or similar parties. Please inform Olá Lisboa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy.
Olá Lisboa: FAQs
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