Imperial Hotel
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Restaurant
Non-smoking
Lift
Bar
First aid kit
More about Imperial Hotel
Imperial Hotel
Part of the Leisureplex Hotel Group, The Imperial Hotel in Ilfracombe is situated right on the seafront just 80 metres from the beach, opposite the Landmark Theatre and Ilfracombe Tourist Information Centre.
Reviews from 
Group traveller
Comment: 12 Jun 2026
Stayed in: Jun 2026
Imperial hotel.Ilfracombe
Best hotel we've been to great rooms great food great entertainment great staff. I couldn't fault it.
Hotel response
Comment: 23 Jun 2026
Hi, thank you for taking the time to leave us such a positive review. We are pleased that you enjoyed the meals, entertainment and staff service during your stay with us at the Imperial Hotel. We will pass your comments onto the team and look forward to welcoming you back soon.
Couple
Comment: 19 Jul 2026
Won’t be returning to this hotel.
Nice room double shower, nice bathroom & very clean. We had room 409 not a great view. We didn’t rate the food in general very bland & tasteless. Breakfast was a great variety. Staff were very helpful. Only 1 lift in the hotel and as a lot of pensioners were staying here we waiting ages to get to our rooms. We agreed we wouldn’t stay there again.
Family traveller
Comment: 14 Jul 2026
Expect seagulls in your room and no breakfast
Location is lovely, opposite the beach. This is an OLD hotel, way past it's prime but that was part of the initial appeal. It is grand looking but very worn and that's ok.
What isn't ok is walking into your room and being confronted by a mess, I didn't notice when I walked in but two pigeons were on top of the wardrobe and had made a awful mess (poo and feathers all over). We reported it to reception who could not find another room as they were fully booked. We went for a walk while they cleaned the room (most of it) and changed the sheets.
Sadly the beach is not clean enough to swim at but we went down to Woolacombe which was brilliant.
On our second day we were asked to change our assigned breakfast table into the other room (there are two rooms), there we sat for 30 minutes, no sign of any service. We went through and asked about being served and were told - quite rudely - 'I'll be there in a minute'. Ten minutes went by, still no service let alone breakfast. We had been told to be down for breakfast between 8am and 9am, it was now nearly 8.50.
We abandoned our (paid for) breakfast and went to the Spoons down the road, which was lovely with quick service.
The whole hotel is geared up towards coach parties for people over a certain age, this is fine, I understand they probably keep the place going.
What isn't ok is walking into your room and being confronted by a mess, I didn't notice when I walked in but two pigeons were on top of the wardrobe and had made a awful mess (poo and feathers all over). We reported it to reception who could not find another room as they were fully booked. We went for a walk while they cleaned the room (most of it) and changed the sheets.
Sadly the beach is not clean enough to swim at but we went down to Woolacombe which was brilliant.
On our second day we were asked to change our assigned breakfast table into the other room (there are two rooms), there we sat for 30 minutes, no sign of any service. We went through and asked about being served and were told - quite rudely - 'I'll be there in a minute'. Ten minutes went by, still no service let alone breakfast. We had been told to be down for breakfast between 8am and 9am, it was now nearly 8.50.
We abandoned our (paid for) breakfast and went to the Spoons down the road, which was lovely with quick service.
The whole hotel is geared up towards coach parties for people over a certain age, this is fine, I understand they probably keep the place going.
Hotel response
Comment: 21 Jul 2026
Hi, thank you for taking the time to leave us a review. We are very sorry to hear that your room and service at breakfast wasn’t up to the standard we expect during your stay with us at the Imperial Hotel. We appreciate your feedback and we will make sure your comments are passed onto the team for future consideration and improvement.
Family traveller
Comment: 6 Jul 2026
Stayed in: Jul 2026
Unless you book an Alfa coach holiday don't bother
Lovely location, right opposite the beach (which sadly is not clean enough to swim in). I was drawn in by what I expected to be faded charm, it would have been grand in it's day. Yes it's a bit tired and dated but I can forgive that.
What is unacceptable is the response when we checked in and found pigeons on top of the wardrobe! There was poo and feathers everywhere. We spoke to reception who didn't seem phased at all. They didn't have any other rooms so we agreed to go for a wander while they cleaned it (not very well).
The second day we were turfed out of our assigned breakfast table and waited for 40 minutes with no sign of any service. When we asked we got quite a huffy 'I'll be there in a minute'. We waited another 5 and abandoned our (paid for) breakfast and checked out. Thankfully there is a Spoons down the road to save the day.
What is unacceptable is the response when we checked in and found pigeons on top of the wardrobe! There was poo and feathers everywhere. We spoke to reception who didn't seem phased at all. They didn't have any other rooms so we agreed to go for a wander while they cleaned it (not very well).
The second day we were turfed out of our assigned breakfast table and waited for 40 minutes with no sign of any service. When we asked we got quite a huffy 'I'll be there in a minute'. We waited another 5 and abandoned our (paid for) breakfast and checked out. Thankfully there is a Spoons down the road to save the day.
Hotel response
Comment: 11 Jul 2026
Hi, thank you for taking the time to leave us a review. We are so sorry to hear that you had a negative experience during your stay with us at the Imperial Hotel. This isn’t the standard we expect. Our care team would like to look into the issues you have raised. Please email your booking refence and review to care@alfaholidays.co.uk and our team will be in touch.
Couple
Comment: 27 Jun 2026
Stayed in: Jun 2026
Our stay at imperial hotel ilfracombe
Not the best hotel we have stayed in. The staff are very friendly though and helpful. Especially Naomi who was our waitress during our stay,she was lovely. Food wasn't great, went to wetherspoons a couple of times for breakfast. The view from the room was horrible. No fans or air con in the entertainment room. Nice fan in the bedroom though. Don't want to put people off by reading my review as some of the other guests quite liked it.
Hotel response
Comment: 11 Jul 2026
Hi, thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed the staff service during your stay with us at the Imperial Hotel. We are sorry to hear that some aspects of your stay weren’t up to the standard we expect. We appreciate your feedback regarding meals and we will pass your comments onto the team for future consideration and improvement.
Excellent location
Wilder Rd, Ilfracombe, EX34 9AL, United Kingdom|0.61 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
English breakfast
Breakfast price
12 € (≈GBP 10)/person
Please inform Imperial Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Serving times: Breakfast: 08:00 - 09:30 (last orders 09:00) Dinner: 18:00 - 19:30 (last orders 19:00) The hotel will confirm your dining times on arrival. You can pre-book your evening meals at a discounted rate of GBP 11 per person per night. Cancellation charges apply. Please note that this property cannot accommodate hen and stag parties.
This hotel accepts the following payment methods:
Imperial Hotel: FAQs
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