Sofitel Algiers Hamma Garden
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Sofitel Algiers Hamma Garden: recenzije
Napisano: 27. srp 2026.
Cleanliness
Odgovor hotela
Napisano: 2. kol 2026.
Nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche !
Bien à Vous,
Habib
Front Office
Napisano: 14. kol 2026.
Worst hotel ever
My flight was late at night; once I entered the room it was very smelly and I discovered dirty socks behind the door! The bed is uncomfortable, pillows have bad smell, AC sound was really loud. It was very tough to sleep there. I asked for iron, they brought very old model that I spend 1 hr to try to iron. Upon asking to change, they brought a newer model!
I complained to the duty manager upon checkout who was not interested to listen and said “I’m only asking if you are checking out after only 1 night and I haven’t asked why”!
I moved to Marriotte which is very nice hotel with the 5 stars standards.
Really not sure how this hotel have the Sofitel brand!
Napisano: 26. srp 2026.
Magnificent
A huge thank you to the entire team for their welcome, their availability, and their smiles throughout our stay. A very special mention to Mehdi and El Ghani, who were simply exceptional. Their kindness, their sense of service, and their attention to the smallest details made us feel like honored guests. They are a true asset to this establishment.
We are leaving with excellent memories and will return with great pleasure. I recommend this hotel with my eyes closed.
Odgovor hotela
Napisano: 2. kol 2026.
Nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche !
Bien à Vous,
Habib
Front Office
Napisano: 18. srp 2026.
Chocking experience!
Stayed in the room 503 on 7/18/2026 with a late checkout arrangement at 3pm. At 1pm, the floor intendent, Mrs Karima, knocked once at the door then opened it, despite having the non disturb sign hang on the door, to find us in our underwear then shouted that we must leave the room, the regular checkout is at mid-day!
I went directly to her manager to complain about this miss treatment and I had only his apologies in return. not sure what actions have been taken to prevent this from happening again as this show a serious lack of professionalism from a person who has keys to locked doors!
Odgovor hotela
Napisano: 20. srp 2026.
We sincerely apologize for the distressing experience you encountered at the end of your stay.
This is certainly not the level of service we strive to provide, and we regret the inconvenience caused.
Please accept our sincere apologies.
As a gesture of goodwill, we would be delighted to offer you a complimentary room upgrade during your next stay with us.
We hope to have the opportunity to restore your confidence and provide you with the experience you deserve.
Best regards
Guest Relation Team
Napisano: 8. srp 2026.
Boravak: srp, 2026
Excellent Service and a Very Pleasant Stay
I would especially like to recognize Amine at the reception. He was welcoming, courteous, and highly professional throughout my stay. His positive attitude, efficiency, and willingness to help made the check-in process smooth and ensured I felt well taken care of from the very beginning.
It's always the people who make a stay memorable, and Amine's excellent customer service certainly stood out. I appreciate the warm hospitality from the entire team and would be happy to stay here again in the future. Highly recommended!
Odgovor hotela
Napisano: 20. srp 2026.
Thank you for taking the time to share your wonderful feedback following your stay at Sofitel Algiers Hamma Garden.
We are delighted to know that you enjoyed your stay and appreciated the comfort of your room, our facilities, and the quality of service provided by our team.
Your special recognition of Amine is truly appreciated. We are pleased to hear that his professionalism, warm welcome, and dedication made such a positive impression. Rest assured that your kind words will be shared with him and the entire team.
We sincerely appreciate your recommendation and look forward to welcoming you back for another memorable stay.
Kind regards,
Lylia
Front Office
Istražite ovo područje
172 Rue Hassiba Ben Bouali, Alžir, 16015, Alžir|2,73 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 6 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
25 € po osobi
Vrijeme doručka
Pon – pet od 06:00 do 10:30
Cash
Sofitel Algiers Hamma Garden: često postavljana pitanja

