Seybouse Hotel & SPA
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Više o hotelu Seybouse Hotel & SPA
Seybouse Hotel & SPA
Located in Annaba, Seybouse Hotel & SPA is in the city center and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Hippo Regius Museum, while those wishing to experience the area's natural beauty can explore Chapuis Beach and Ain Achir Beach. This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Change of towels is available on request. Seybouse Hotel & SPA offers 24 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 80-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Annaba hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.
Napisano: 13. kol 2026.
Boravak: kol, 2026
Nice and pleasant experience
The hotel is very clean and well maintained, and the staff make you feel genuinely welcome. The spa is also highly recommended, a perfect place to relax and enjoy some peaceful time.
Napisano: 8. kol 2026.
Boravak: srp, 2026
5-star decadence
We arrived around 3 a.m. with our three young children.
The receptionist informed us that there was only one room left intended for two people.
Given the late hour and our children's fatigue, we had no other choice but to accept it.
The 1st incident is particularly serious. My wife went up with our children while I was finishing the formalities at the front desk.
The receptionist had given her the key card for a room...that was already occupied.
She found herself face-to-face with a man who opened the door for her in his underwear and a tank top, right in front of our children.
The receptionist simply admitted to having made a mistake with the room and assigned us another one.
After we had finally settled in and fallen asleep, we were woken up about twenty minutes later by very insistent knocking at the door. Our children, already distressed, were startled awake.
The 2nd receptionist came to tell me that my passport "was not good," even though I had pointed out to him upon our arrival that my Algerian passport was expired and that I had presented my valid French passport to him.
As if that were not enough, at 7 o'clock in the morning, a housekeeper entered our room without knocking, waking us up once again.
I then went down to ask to meet with a manager.
He took the time to listen to my entire story and apologized for the incidents that occurred, which I appreciated.
On the other hand, I was shocked that, right after that, he announced that we had to pay 7,000 dinars more because the room was intended for two people.
Given the errors committed by the hotel, this request seemed completely inappropriate to me.
When I then asked for the official room rate, I discovered that the receptionist had charged us nearly 1,000 dinars more than the advertised price. Despite my request, this overpayment was not refunded to me.
In the end, despite the manager's apologies, no commercial gesture was offered to compensate for a series of malfunctions that were nonetheless serious: assignment of an already occupied room, being woken up in the middle of the night, intrusion by a housekeeper into our room, and overcharging.
When an establishment displays high standards and charges significant rates, guests have the right to expect a minimum of rigor, security, respect, and professionalism.
I am sharing this testimony in the hope that management will take the necessary measures so that no other family has to go through such an experience.
Napisano: 19. velj 2026.
Boravak: sij, 2026
Congratulations to Seybouse Hotel
We would like to extend our warmest congratulations to Seybouse Hotel for its excellence, outstanding service, and remarkable hospitality.
Your dedication to comfort, quality, and guest satisfaction truly sets you apart. Wishing you continued success, prosperity, and many more achievements in the future
Napisano: 14. kol 2025.
Boravak: kol, 2025
Poor
No air conditioning in the common areas, to access the rooms from the pool you have to go through the reception, bcp of staff who wander around for nothing, in short, a sample of hotel failure.
Napisano: 8. kol 2025.
Boravak: kol, 2025
Nice and well located hotel
Lokacija
1, Boulevard du 1er Novembre 1954, Annaba, 23000, Alžir|0,48 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.