Patios de San Telmo
+ 64
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
24-satna recepcija
Više o hotelu Patios de San Telmo
Patios de San Telmo
Ovaj luksuzni butik hotel s bazenom, solarijem i besplatnim Wi-Fi-jem idealno je smješten za posjet glavnim atrakcijama Buenos Airesa. Stanica metroa linije C udaljena je 300 metara, a trg Plaza de Mayo 800 metara.
Recenzije od 
Parovi
Napisano: 25. ožu 2026.
Boravak: ožu, 2026
Room 204 has a cracked window! 20-23/3/26
The hotel is close to the San telmo area. The room we had been allocated unfortunately had a cracked window, which the hotel reception either didn't know about or more likely didn't mention. It wasn't fixed before we left so be aware if it is blamed on future guests. It looks like the curtain pole might have done it.
Room was spacious and well laid out.
Room was spacious and well laid out.
Odgovor hotela
Napisano: 31. ožu 2026.
Dear Janethumphrel, Thank you for choosing our hotel and for sharing your experience. We regret that the condition of the window affected your stay, and we have taken note of your comments regarding room 204. We are glad the room itself was spacious and well laid out, and we hope to welcome you back for a more complete experience. Best regards,
Parovi
Napisano: 11. lip 2026.
Boravak: lip, 2026
Good location in San Telmo:
Market hall, delicious restaurant, and innovative café just around the corner. Comfortable large bed, clean with a spacious bathroom.
Very friendly staff, free water available during the day, and ample breakfast.
Very friendly staff, free water available during the day, and ample breakfast.
Very friendly staff, free water available during the day, and ample breakfast.
Very friendly staff, free water available during the day, and ample breakfast.
Odgovor hotela
Napisano: 12. srp 2026.
Liebe 846janar, vielen Dank, dass Sie unser Hotel Patios de San Telmo in Buenos Aires gewählt und Ihre Bewertung geteilt haben. Es freut uns sehr zu hören, dass Ihnen die zentrale Lage in San Telmo, das komfortable Zimmer und der freundliche Service unseres Teams gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzlichst,
Snimio anonimni putnik
Napisano: 25. tra 2026.
Boravak: tra, 2026
Great staff, good neighborhood, close to the San Telmo indoor market. Didn't try the breakfast. Rooftop to relax and enjoy the sunset. Bathroom water heats up quickly. Only negative point would be the bathroom tissue roll is not easy to reach. Stayed on the second floor away from the street (room 205 onwards), so was pretty quiet except the building water tank can be noisy (because of constant heating?). Would stay again.
Parovi
Napisano: 16. tra 2026.
Boravak: tra, 2026
Don't trust this hotel - huge disapointment - avoid!
COMPLAINT shared with manager as follows:
I'm saddened to have to write this as we've had a good stay till our checkout.
We checked in the 13th April with 2 male members of staff on the front desk. We asked for a late check out at 3PM and offered to pay. The staff member with the dark hair and beard said 'no problem' regarding the extention and disregarded our offer to pay with no costs ever being mentioned. With any late check out we've had previously, its either been waived (which was in this case) if a few hours or if there is a charge, its paid upon request. If there were a charge in this case, we would have paid upon check in.
Three days later on our check out day, we received a call to our room a few minutes before 12PM stating that we had to leave where no mention of our late check out had been mentioned/documented.
The hotel was not full (there were lots of empty rooms). The person on the desk over the phone became argumentative insisting that we leave. No quotation was even mentioned of how much it would cost to extend the stay by 3 hours.
I ended the phone call on the premise that there has been a miscommunication and an error in relaying this information to no fault of ours and that the agreed extension at no cost should remain in place.
We felt chased out of the hotel last minute with the phone call to our room followed by banging on the door arguing with us to leave. I repeated my thoughts. We decided to leave, however, as we were made to feel uncomfortable, harassed and concerned that they would attempt overcharging our card in any case. Upon checkout, I asked the person on the front desk how much the extension was as nothing had ever been quoted. Initially said 15%, then later said 50% with nothing in writing. I've never heard of a 'percentage'. Its usually a fixed fee or waived where we've stayed in many hotels around the whole to know what the usual process is.
This felt like a con and a last minute money grab as no one else was available to consult or discuss this. It is so wrong that with no fault of ours, that we felt harassed to leave the hotel despite agreeing to a late check out upon check in. Do we have to double check everything with your staff? Do we need everything in writing? Are we not to trust that your staff will do what they can to enable us to feel confortable during our stay? If there is a lack of communication between staff, is it up to your customer to suffer due to a staffing error? No it isnt usually especially for a 4 star hotel but the attitude we experienced was disgusting. The person on the desk could not care and it has spoilt our overall experience with the hotel.
We will be reflecting this experience in our reviews on trip advisor, booking.com, googlemaps etc with a 1 star. We would not recommend others staying here if this is you choose to treat your guests.
I'm saddened to have to write this as we've had a good stay till our checkout.
We checked in the 13th April with 2 male members of staff on the front desk. We asked for a late check out at 3PM and offered to pay. The staff member with the dark hair and beard said 'no problem' regarding the extention and disregarded our offer to pay with no costs ever being mentioned. With any late check out we've had previously, its either been waived (which was in this case) if a few hours or if there is a charge, its paid upon request. If there were a charge in this case, we would have paid upon check in.
Three days later on our check out day, we received a call to our room a few minutes before 12PM stating that we had to leave where no mention of our late check out had been mentioned/documented.
The hotel was not full (there were lots of empty rooms). The person on the desk over the phone became argumentative insisting that we leave. No quotation was even mentioned of how much it would cost to extend the stay by 3 hours.
I ended the phone call on the premise that there has been a miscommunication and an error in relaying this information to no fault of ours and that the agreed extension at no cost should remain in place.
We felt chased out of the hotel last minute with the phone call to our room followed by banging on the door arguing with us to leave. I repeated my thoughts. We decided to leave, however, as we were made to feel uncomfortable, harassed and concerned that they would attempt overcharging our card in any case. Upon checkout, I asked the person on the front desk how much the extension was as nothing had ever been quoted. Initially said 15%, then later said 50% with nothing in writing. I've never heard of a 'percentage'. Its usually a fixed fee or waived where we've stayed in many hotels around the whole to know what the usual process is.
This felt like a con and a last minute money grab as no one else was available to consult or discuss this. It is so wrong that with no fault of ours, that we felt harassed to leave the hotel despite agreeing to a late check out upon check in. Do we have to double check everything with your staff? Do we need everything in writing? Are we not to trust that your staff will do what they can to enable us to feel confortable during our stay? If there is a lack of communication between staff, is it up to your customer to suffer due to a staffing error? No it isnt usually especially for a 4 star hotel but the attitude we experienced was disgusting. The person on the desk could not care and it has spoilt our overall experience with the hotel.
We will be reflecting this experience in our reviews on trip advisor, booking.com, googlemaps etc with a 1 star. We would not recommend others staying here if this is you choose to treat your guests.
Odgovor hotela
Napisano: 22. tra 2026.
Dear keithhC5051ON, Thank you for choosing our hotel and for sharing your experience. We regret the miscommunication regarding your late checkout request and the discomfort this caused during your departure. Your feedback about the front desk interaction is being reviewed to improve our service. We understand your frustration and appreciate you bringing these concerns to our attention. We hope to welcome you back and provide the seamless stay you deserve. Best regards,
Parovi
US
Napisano: 3. tra 2026.
Boravak: sij, 2026
A wonderful experience
We loved our stay at Patios De San Telmo… Friendly staff… Comfortable room… Great location… Lovely breakfast… Everything about it was ideal… Very great value for the price, too… Would highly recommend…
Odgovor hotela
Napisano: 22. tra 2026.
Dear bjorngil, Thank you for choosing our Patios de San Telmo Hotel in Buenos Aires and for sharing your experience. We are delighted that you enjoyed our friendly staff, comfortable room, great location, and breakfast. Your recommendation means a great deal to us. We hope to welcome you back for another wonderful stay soon. Best,
Vrlo dobra lokacija
Chacabuco 752, C1070AAP, Montserrat, Buenos Aires, 1069, Argentina|0,97 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Argentinean citizens and residents will be charged an additional 21% value added tax. Only foreign guests who pay with a foreign credit card or debit card are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Patios de San Telmo: često postavljana pitanja
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