The Westin Brisbane
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
The Westin Brisbane: recenzije
Napisano: 21. tra 2026.
Boravak: tra, 2026
A few service lapses, however still an enjoyable stay. Bar closed by 10pm both evenings however.
Check-in was welcoming and informative, with great recognition as a Marriott Gold (kindly upgraded to a High Floor Club Room). Arriving mid morning, my room understandably wasn't ready however pleasantly I received a text message within the hour advising it was. It was also a lovely gesture providing access to the club lounge meantime.
The hotel is very well appointed and maintained throughout, with a few minor maintenance issues in the corridor of my floor - a large gap under the fire escape door, resulting in a draught and loud whistling noise and a stained carpet (see photo).
The room was spacious, well-appointed with a good level of housekeeping. The first room assigned did however have an unpleasant odour from the drain in the bathroom, however a room change was well handled. A few design issues with the room including lack of free plugs at the bedside and the “reading light” having the brightness of a search light (see photo). As is common place in Marriott chains post-Covid, the minibar wasn't stocked - instead, a menu with a very restrictive number of packages available to order which fail to consider those with allergies. The bathroom had a rain shower nozzle and standard one, however the pressure and temperature regulation was a bit fiddly. The towels were quite coarse. Sleep quality was good. Whilst there are blackout curtains, an eye mask was provided as well as ear plugs. There was some nearby construction noise however didn’t find this detracted from my stay.
Dinner at the hotel restaurant was, on the whole, very good. The layout is nice, with an open kitchen. Service was friendly and attentive. The menu was well signed for those with allergies or dietary needs. The starter and main (pasta) were excellent, however disappointingly the creme brulee was very 'gritty' and visibly crystallised. Upon highlighting this, the waitress was apologised and the item was removed from the bill.
Disappointingly, the hotel’s only bar was closed by 10pm on both nights of my stay. On the first, last orders were called at 10pm despite around 10 guests still in the bar. On the second, after dinner I passed by the bar and attempted to order a drink take to my room and was told the bar had already closed (before 950pm). Upon being advised I could order room service instead - which would incur a 'tray' fee - I asked to speak with the Duty Manager. The reason provided for the early close was "the system was being updated”. It was unclear why this was scheduled during operating hours, and I queried why a simple paper‑based fallback wasn’t in place. I also noted that the bar had closed early the previous night, which the manager was unaware of. While an apology and a complimentary glass of wine was provided, the fact remains that the bar closed more than an hour early on both evenings in what is supposed to be a hotel with full facilities.
The hotel swimming pool area was nice and well laid out. The pool bar opens from 12pm, however hadn't been cleared properly from the prior day - the morning I visited a large number of used glasses sitting off to the side of the bar.
In all, still an enjoyable stay. Hopefully the few lapses can be addressed.
IE
Napisano: 23. srp 2026.
Westin was a great choice for our family break.
The location was excellent for exploring Brisbane, and all of the staff were friendly and helpful. A special mention goes to the concierge team, particularly David, who consistently went above and beyond whenever we met him during our stay. Ben also deserves recognition for providing a warm and professional check-in experience.
The hotel bar is a lovely place to relax with a drink after a busy day of sightseeing. The staff were always on the ball - great service & friendly.
Our only minor criticism was the breakfast. Compared with other hotels on our trip, we felt the choice wasn’t as extensive, the food wasn’t quite as good, and the service was a little slow and disjointed.
Overall, this was a fantastic hotel and an excellent choice for our family. We’d happily stay here again and would highly recommend it.
Napisano: 7. srp 2026.
Boravak: srp, 2026
Napisano: 12. lip 2026.
Boravak: lip, 2026
Great Executive Lounge
Napisano: 7. lip 2026.
Boravak: lip, 2026
Istražite ovo područje
111 Mary St, Brisbane City, Brisbane, 4000, Australija|0,56 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 2 g. ili starije
37 € (AUD60) po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak
Cijena doručka
31 € (oko 50 AUD osobi)
Vrijeme doručka
sub – ned od 06:00 do 11:30, Pon – pet od 06:30 do 10:30
The Westin Brisbane: često postavljana pitanja


