Cervantes Pinnacles Motel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 10:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Cervantes Pinnacles Motel: recenzije
Napisano: 21. svi 2026.
Boravak: svi, 2026
A good stop of for Nambung National Park
UK
Napisano: 9. tra 2026.
Boravak: tra, 2026
Good base for visiting Pinnacles
Napisano: 16. sij 2026.
Boravak: svi, 2025
Good only the restaurant
AU
Napisano: 4. sij 2026.
Boravak: sij, 2026
A large contemporary motel with bar and restaurant
Staff at reception and the house keepers were friendly and helpful.
We would suggest putting in a larger fridge/freezer and marking the parking bays in front of the units.
We were told on checking in that the restaurant would be closed, but weren't told that it would be open for breakfast. This was disappointing.
Napisano: 20. lis 2025.
Boravak: lis, 2025
Deeply Disappointing — cleanliness and service issues not addressed
I had stayed at this hotel two years ago and experienced cleanliness issues, including bed bugs. We were attending a special event in Cervantes, and due to the lack of accommodation available in this small town during school holidays, we decided to stay in this hotel again. Before returning this time, I sent a kind email explaining my previous experience and asking that our room be clean and well prepared.
Unfortunately, I was extremely disappointed to find that nothing had improved. Upon arrival, the room was far from clean — there was a bunch of hair in the shower, the fridge was turned off and full of mould, the microwave was dirty, and the dishes were unwashed. The room itself looked old and poorly maintained, which was disheartening considering we were staying for four nights. Most guests only stay there for one night and can do with a basic room, and I knew we had booked a basic motel room, which is fine, but I do not compromise on cleanliness: the room was simply not clean. The shower appeared untouched, and the bed covers gave the impression they hadn’t been laundered in quite some time. It made our stay feel very uncomfortable.
Reception offered unsincere apologies, promised clean dishes but never followed through. Most disappointing of all, it was clear that my email prior to arrival — which I had sent in good faith — had been completely ignored. This experience left me feeling that the hotel simply does not care about guests or the basic standards of cleanliness and hospitality. The restaurant was also below expectations — we felt rushed to order, and I was uncomfortable witnessing staff speaking unkindly to some Asian customers, not to add that the food was also very average.
Overall, a disappointing experience that shows a lack of professionalism and care. Reception and restaurant staff seem unable to demonstrate the most basic consideration toward their guests. This lack of care and attention was unacceptable. I would not recommend staying here.
Istražite ovo područje
7 Aragon St, Cervantes, 6511, Australija|0,21 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
16 € (AUD25) po osobi po noćenju
u dobi od 2 g. ili mlađe
13 € (AUD20) po osobi po noćenju
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
14 € (oko 22 AUD osobi)
Vrijeme doručka
Pon – ned od 07:00 do 09:00
Cash
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