Mantra Coolangatta Beach
Gold Coast: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
Usporedite ponude za hotel Mantra Coolangatta Beach sa stotine stranica, sve na jednom mjestu
Potražite ponudu s besplatnim otkazivanjem ili izvrsnim ocjenama
Usporedba soba i cijena
Uspoređujemo ponude sa stotina stranica kako bismo za vas pronašli najbolju ponudu

Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 10:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Mantra Coolangatta Beach
Mantra Coolangatta Beach
Nema bolje lokacije za smještaj u Coolangatti od Mantra Coolangatta Beach. Savršeno smješten s pogledom na svjetski poznate plaže za surfanje Kirra, Greenmount i Rainbow Bay, ovaj je hotel omiljen među svima kojima je potreban odmor na plaži.
Napisano: 24. tra 2026.
Boravak: sij, 2026
Perfect holiday location
Odgovor hotela
Napisano: 30. tra 2026.
Thank you for your wonderful 5/5 review.
We’re delighted to hear you had such a relaxing week in the 2-bedroom ocean view corner suite and enjoyed the convenience of the location, with shops, restaurants, transport, and the beach all so close by. It’s great to know the apartment, beds, and kitchen met your needs comfortably, and that you were able to make full use of the pool, spa, and tennis court during your stay.
A special thank you for recognising Lisa at front desk—this will be shared with her and the team.
We really appreciate your recommendation and look forward to welcoming you back for another brilliant stay.
Warm Regards
Thomas Luck
General Manager
Napisano: 24. ruj 2026.
Boravak: ruj, 2026
Napisano: 5. kol 2026.
Boravak: srp, 2026
Promised a Refund, Still Waiting Over a Month
After we complained, the hotel accepted that our experience was unacceptable and agreed to issue a refund. Unfortunately, that is where the good customer service ended. It has now been over a month, and despite numerous follow-up emails, we still haven’t received our money. We are repeatedly told that Head Office is processing the refund, but no one can provide any confirmation or even an estimated timeframe.
It’s incredibly frustrating that the hotel has acknowledged its failings and promised to make things right, yet continues to delay the refund. The way our complaint has been handled has left an even worse impression than the stay itself. Based on both our experience at the hotel and the lack of accountability afterwards, I wouldn’t recommend staying here.
Odgovor hotela
Napisano: 5. kol 2026.
Thank you for taking the time to share your feedback. We sincerely apologise that your stay did not meet the standard we strive to provide and that the delay in processing your refund has caused further frustration.
We understand your disappointment, particularly after your concerns were acknowledged. While refunds are processed through our Head Office, we appreciate that this does not lessen the inconvenience of the extended wait, and we apologise for the lack of a clear timeframe.
Please be assured that we are continuing to follow up internally to have your refund finalised as soon as possible. We regret both the shortcomings you experienced during your stay and the ongoing delay in resolving the matter.
Thank you again for bringing this to our attention.
Kind regards,
Thomas Luck
General Manager
Napisano: 24. lip 2026.
Boravak: lip, 2026
Napisano: 14. lip 2026.
Boravak: lip, 2026
Izvrsna lokacija
88 Marine Parade, Gold Coast, 4225, Australija|19 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
10:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.


