Sofitel Sydney Wentworth
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Dobrodošli u Sofitel Sydney Wentworth, kultnu adresu baštine gdje se francuska elegancija susreće s kulturnim srcem Sydneya.
AU
Napisano: 27. srp 2026.
The beauty is in the history of this building
Napisano: 12. svi 2026.
Boravak: svi, 2026
Two Nights At Sofitel Sydney Wentworth in a suite Room with Club Lounge access
I was attending a conference and decided to book a room. It was the week end after we had stayed for 3 nights at the Sofitel Brisbane Central again in a suite room and, what a contrast in amenities , service and staffing and attention to detail at the Softitel Wentworth. I would definitely say that it is what you expect and more of a sofitel hotel. My review of the Sofitel Brisbane was uploaded to Trip Advisor on the 12th May and it was a dismal experience.
We were directed to level 5 to the lounge for check in : We were warmly greeted and checked in by Niroshi who explained all of the benefits and services to us. We were amazed by the suite room space , amenities and furnishings which were very tasteful in subdued colours, and the room was quiet at the end of the 15th floor. The only noise was the construction outside on the street starting at 7 am even on Saturday morning.
We were well looked after by Yuvraj who was polite, attentive and friendly while we were in the lounge for evening canapes and drinks on both nights. Supraja and Krystal were also excellent waiting staff. Souk who was at the carvery was interesting to chat with. Niroshi checked in on us through out our stay on several occasions.
What is outstanding at the Sofitel Wentworth is the spread of food and drink at afternoon tea time and the hot and cold canapes and extensive drinks and cocktail list for evening drinks.
The gourmet A la Carte breakfast is also very special with excellent fresh produce which is obvious. The one disappointment was the Waffles which I am sure were reheated soggy super market packet waffles which were almost rancid !. Best to not offer them rather than let your reputation suffer.
The coffee was excellent and barista made . But most remarkable is the level of staffing for the lounge which is in stark contrast to Sofitel Brisbane. The people who served with a smile made it a memorable stay.
The overall experience was excellent and the hotel is highly recommended.
Odgovor hotela
Napisano: 18. svi 2026.
Thank you for taking the time to share such a thoughtful and detailed review of your stay with us at Sofitel Sydney Wentworth, and for choosing to return after your previous visit.
We’re truly pleased to hear you enjoyed your suite, the comfort and design of the room, and especially your experience in the Millésime Club Lounge. It’s also very rewarding to know that Niroshi, Yuvraj, Supraja and Krystal helped make your stay feel welcoming and memorable. We will make sure your kind words are shared with them directly.
We are glad the lounge offerings, breakfast, and barista coffee stood out for you. At the same time, we are very sorry about the early morning construction noise you experienced. While this is outside our control, we do understand how it can affect rest, and we appreciate your patience.
Thank you also for your honest feedback about the waffles. That’s not the impression we want to leave, and we are already shared your comments with our culinary team to review carefully.
Your feedback means a lot to us, especially coming from a returning guest. We are grateful for your recommendation and hope we’ll have the chance to welcome you back and provide an even more consistent experience next time.
Best regards,
Alley Prerana
Guest Relations & Club Millésime Luxury Manager
Sofitel Sydney Wentworth
Napisano: 30. srp 2026.
Tired
The breakfast at delta rue is fantastic. The staff are attentive and lovely. The rooms are very nice but I wouldn’t say five star. Great to have a Nespresso machine in the room.
It’s just not the place to stay if you have children or are looking for a decent sleep in general.
Napisano: 29. srp 2026.
Extraordinary Service
Napisano: 23. srp 2026.
Very disappointing stay – there are better options in Sydney
Location
The location is decent. It’s close to Circular Quay and the harbour, but it’s a bit of a walk from Central Station. Sydney has plenty of excellent hotels in similar locations, so this isn’t a standout advantage.
Hotel
The renovation blends the building’s classic character with modern design quite well. However, the bathrooms clearly haven’t been renovated and feel dated. Overall, it didn’t feel like a true five-star hotel.
Also worth noting, there is no swimming pool. The lobby is constantly busy and noisy, almost like a marketplace, rather than having the calm and elegant atmosphere you would normally expect from a luxury hotel.
Food & Beverage
I didn’t have the chance to try the restaurant. I went to the bar at around 9:45 pm hoping to have a drink, but it had already closed, which felt surprisingly early for a hotel of this standard.
The Room – The Biggest Problem
I stayed in Room 948, and unfortunately this completely ruined the experience.
The room had a constant wind noise coming from around the window. It was loud enough that I repeatedly checked whether the window had been left open. Even allowing for the fact that it’s in the city, the sound insulation was very poor, with a significant amount of outside noise entering the room. If you’re a light sleeper, I would seriously reconsider staying here.
The most frustrating issue, however, was a high-pitched noise coming from the bathroom. It occurred randomly throughout the day and night. Sometimes it lasted only one or two minutes, while other times it continued for around ten minutes.
On the first day I was too tired to report it, although it happened twice, including once during the night which woke me up. The following morning it happened again, so I called engineering. The engineer told me it was probably coming from pipework in another room and that there was nothing they could do.
He said he would ask the Duty Manager to contact me, but I never received a call.
Later that afternoon I waited around 15 minutes at reception to speak with the manager. The response was disappointing. There was very little empathy or concern shown. I was simply offered another room. As I was checking out the next day, I didn’t want to unpack and repack everything again, so I declined. The only alternative offered was a pair of earplugs.
At a five-star hotel, guests should not be expected to sleep wearing earplugs because of unresolved maintenance issues.
What disappointed me most wasn’t just the noise itself—it was the way the issue was handled. Problems can happen in any hotel, but genuine customer care makes all the difference. Unfortunately, I didn’t experience that here.
I’ve stayed at many Sofitel properties around the world, and this was by far the most disappointing. In fact, this is the first negative hotel review I’ve ever written. That alone should say how frustrating this stay was.
I won’t be returning, and with so many other excellent hotels available in Sydney, I would encourage future travellers to consider those before booking here.
Izvrsna lokacija
Sofitel Sydney Wentworth 61, 101 Phillip St, Gradski centar, Sydney, 2000, Australija|0,88 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
62 € (AUD100) po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Zapadnjački doručak, Azijski doručak
Cijena doručka
31 € (oko 50 AUD osobi)
Vrijeme doručka
Pon – pet od 06:30 do 10:30, sub – ned od 07:00 do 11:00
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