Austria Trend Hotel Bosei Wien
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Centar za fitness
24-satna recepcija
Više o hotelu Austria Trend Hotel Bosei Wien
Austria Trend Hotel Bosei Wien
Objekt Austria Trend Hotel Bosei Wien nalazi se na južnom rubu Beča, neposredno uz poslovno i rekreacijsko područje Wienerberg te golf-teren s 9 rupa. Iz svih soba pruža se pogled na golf-teren i južni dio bečkog poslovnog parka.
Recenzije od 
Skupine
Napisano: 24. srp 2026.
Excellent hotel
It is an excellent hotel, with free parking and close to everything.
Our room was very spacious with an excellent bathroom and a wonderful view of the golf course and the city. The breakfast was delicious.
We will choose it again for our stay in Vienna.
Our room was very spacious with an excellent bathroom and a wonderful view of the golf course and the city. The breakfast was delicious.
We will choose it again for our stay in Vienna.
Parovi
Napisano: 12. srp 2026.
Not the best - could not wait to get out.
I hate leaving poor reviews, but when you are treated with such disgust, there is really no other choice.
We left our last hotel in Krakow, this morning (10/07/2026) that hotel was a stunning place, and we miss it already, but after our long journey from Krakow, through the Czech Republic and into Austria, and onto Vienna, Via Gliwice, we were, very tired after our very long journey.
We found the hotel eventually, and parked the car, we made our way into the hotel and saw there were two very young girls on the reception, there were no greetings once we got to counter, and the attitude of the young lady was, well, disgusting, very demanding, no please or thank you, and then comments to her colleague once we walked away from the counter, to which they got a look of dissatisfaction from me.
We got to our room which is on floor 4, WHY do you put disabled people four floors up, when they can not utilise the stairs if there is a fire, and then you put them furthest away from the lifts as possible, is it you do not like having people with disabilities in your hotels, or something else. We noticed in our room, that there was only ONE pillow on the bed, per person, why, most hotels give two as standard, and why do you use those pillows that offer no support or comfort, they just deflate to nothing once you put your head on it.
So, on the way back to the car to get our luggage, we stood at the counter for ages, while the same young girl was chatting with another couple, the other girl was round the corner, and did not come out to serve us, even though the young girl went and spoke to her. After what seemed like an hour, but was in fact about ten minutes, I asked the question about getting some extra pillows. Only to be greeted with, a negative, and I will have to ask, No, I am the customer, and I require extra pillows to support my back, or I will not be able to get up in the morning.
We took our luggage to the room and unpacked what we brought, and decided that we would go to the "restaurant" for some food, in actual fact it is the bar, with tables where they will serve you some food. The menu, is, to be frank a joke, it is literally a Book, the first SIXTEEN pages are drinks, yes sixteen pages of drinks, when they could easily and cheaply be put into about 6 or less, then you get to the food, which is the remaining pages out of a 25 page book.
We ordered our food, and in short order it appeared, I had a BBQ Burger and my partner had the BBQ spare ribs. The ribs looked very dry and small, the fried potatoes were nice, and the vegetables were a little bland, with no flavour, my burger was ok, I do not eat Brioche buns, they made me unwell, so I left that, the meat was warm, not hot, my chips were far from warm, the burger had little flavour, and the fries were quite salty, the bacon and cheese on the burger were nice though.
We then went back to our room, which was bright, airy and looked clean, the bathroom too was clean and tidy, we saw that there were no extra pillows, so I had to walk all the way back to reception, and ask where the pillows were, only to be greeted with more attitude, and excuses. However, this was on Friday 10/07/2026, yet on Tuesday 07/07/2026 we received an email from the hotel asking if we wanted to upgrade or request any extra's so the lies that we were told that the hotel was totally sold out, seems to be yet another excuse, if they were sold out, which they would have been just a couple of days before our visit, why then send an email offering us upgrades ?
How is it possible that a hotel this size, has NO spare pillows, are you telling me that if someone damaged one, or spilt something on one, or two, that you would have to stop that room being used, and if full, refund the customer as you have no spare pillows, I do not believe it, and in all the years of travelling, over 40 years, I have never not once been told I can not have an extra pillow or two as required. Let alone with that attitude from a staff member.
I have since looked at the reviews here on Tripadvisor, and there seems to be a standard thing about the staff attitude and the way they speak to people, and the excuses from the manager in response, saying that it will be addressed in staff training. SORRY, but if this is what is happening NOW, two, three or more years after it has been mentioned by many others, you are either not doing the training right, the staff are ignoring the management, or someone is not telling the truth with regards to staff training.
I asked the young lady why did she not let me know when she had seen us in the foyer a number of times, I just got attitude back, by this point, I was angry that someone with disabilities is being treated in this disgusting manor, especially when disabled was mentioned on the booking form, yet we still get shoved out of the way.
Then after about an hour there was a knock at the door, I was in the shower, but my partner answered, and there was a man there with one single pillow, so clearly there are spare ones somewhere.
We woke the following morning, well, I say we woke, we were awake for most of the night, and this morning I was in so much pain, as I had no spare pillows, or sufficient spare pillows to wedge under my back to stop me from rolling onto my back, which I did, and that is what causes the massive pain, I had to take three 300mg pain killers first thing to try to get it under control, I had to take more later in the day, and even in the evening I am still in a great deal of pain, I hate to think what tomorrow will bring, thankfully we check out in the morning, and do off to a hotel that will likely be significantly better than this, I have to say, that this has been a huge disappointing experience, one which we will not do again, Trend Hotels will be on our block list from now on, and we have a lot of trips planned ongoing.
We left our last hotel in Krakow, this morning (10/07/2026) that hotel was a stunning place, and we miss it already, but after our long journey from Krakow, through the Czech Republic and into Austria, and onto Vienna, Via Gliwice, we were, very tired after our very long journey.
We found the hotel eventually, and parked the car, we made our way into the hotel and saw there were two very young girls on the reception, there were no greetings once we got to counter, and the attitude of the young lady was, well, disgusting, very demanding, no please or thank you, and then comments to her colleague once we walked away from the counter, to which they got a look of dissatisfaction from me.
We got to our room which is on floor 4, WHY do you put disabled people four floors up, when they can not utilise the stairs if there is a fire, and then you put them furthest away from the lifts as possible, is it you do not like having people with disabilities in your hotels, or something else. We noticed in our room, that there was only ONE pillow on the bed, per person, why, most hotels give two as standard, and why do you use those pillows that offer no support or comfort, they just deflate to nothing once you put your head on it.
So, on the way back to the car to get our luggage, we stood at the counter for ages, while the same young girl was chatting with another couple, the other girl was round the corner, and did not come out to serve us, even though the young girl went and spoke to her. After what seemed like an hour, but was in fact about ten minutes, I asked the question about getting some extra pillows. Only to be greeted with, a negative, and I will have to ask, No, I am the customer, and I require extra pillows to support my back, or I will not be able to get up in the morning.
We took our luggage to the room and unpacked what we brought, and decided that we would go to the "restaurant" for some food, in actual fact it is the bar, with tables where they will serve you some food. The menu, is, to be frank a joke, it is literally a Book, the first SIXTEEN pages are drinks, yes sixteen pages of drinks, when they could easily and cheaply be put into about 6 or less, then you get to the food, which is the remaining pages out of a 25 page book.
We ordered our food, and in short order it appeared, I had a BBQ Burger and my partner had the BBQ spare ribs. The ribs looked very dry and small, the fried potatoes were nice, and the vegetables were a little bland, with no flavour, my burger was ok, I do not eat Brioche buns, they made me unwell, so I left that, the meat was warm, not hot, my chips were far from warm, the burger had little flavour, and the fries were quite salty, the bacon and cheese on the burger were nice though.
We then went back to our room, which was bright, airy and looked clean, the bathroom too was clean and tidy, we saw that there were no extra pillows, so I had to walk all the way back to reception, and ask where the pillows were, only to be greeted with more attitude, and excuses. However, this was on Friday 10/07/2026, yet on Tuesday 07/07/2026 we received an email from the hotel asking if we wanted to upgrade or request any extra's so the lies that we were told that the hotel was totally sold out, seems to be yet another excuse, if they were sold out, which they would have been just a couple of days before our visit, why then send an email offering us upgrades ?
How is it possible that a hotel this size, has NO spare pillows, are you telling me that if someone damaged one, or spilt something on one, or two, that you would have to stop that room being used, and if full, refund the customer as you have no spare pillows, I do not believe it, and in all the years of travelling, over 40 years, I have never not once been told I can not have an extra pillow or two as required. Let alone with that attitude from a staff member.
I have since looked at the reviews here on Tripadvisor, and there seems to be a standard thing about the staff attitude and the way they speak to people, and the excuses from the manager in response, saying that it will be addressed in staff training. SORRY, but if this is what is happening NOW, two, three or more years after it has been mentioned by many others, you are either not doing the training right, the staff are ignoring the management, or someone is not telling the truth with regards to staff training.
I asked the young lady why did she not let me know when she had seen us in the foyer a number of times, I just got attitude back, by this point, I was angry that someone with disabilities is being treated in this disgusting manor, especially when disabled was mentioned on the booking form, yet we still get shoved out of the way.
Then after about an hour there was a knock at the door, I was in the shower, but my partner answered, and there was a man there with one single pillow, so clearly there are spare ones somewhere.
We woke the following morning, well, I say we woke, we were awake for most of the night, and this morning I was in so much pain, as I had no spare pillows, or sufficient spare pillows to wedge under my back to stop me from rolling onto my back, which I did, and that is what causes the massive pain, I had to take three 300mg pain killers first thing to try to get it under control, I had to take more later in the day, and even in the evening I am still in a great deal of pain, I hate to think what tomorrow will bring, thankfully we check out in the morning, and do off to a hotel that will likely be significantly better than this, I have to say, that this has been a huge disappointing experience, one which we will not do again, Trend Hotels will be on our block list from now on, and we have a lot of trips planned ongoing.
Odgovor hotela
Napisano: 23. srp 2026.
Dear Jonboy4969,
Thank you for taking the time to share your experience with us. I sincerely apologize for the challenges you encountered during your stay. It is disheartening to learn that our service did not meet your expectations, particularly regarding the attitude of our team. We strive to provide a warm and welcoming environment, and I regret that this was not reflected during your visit.
I also understand your concerns regarding the accessibility of your room and the pillow situation. We aim to accommodate all guests, including those with disabilities, and I am sorry that the layout did not meet your needs. Your feedback about the number of pillows and their comfort level is noted, as we continuously seek to improve guest satisfaction.
Regarding the dining experience, I appreciate your comments on the menu and food quality. Your insights are valuable as we work to enhance our offerings.
We take guest feedback seriously and will review your comments with our team to ensure we address the areas needing improvement. Thank you again for your feedback.
Sincerely,
Christopher Postl
General Manager
Thank you for taking the time to share your experience with us. I sincerely apologize for the challenges you encountered during your stay. It is disheartening to learn that our service did not meet your expectations, particularly regarding the attitude of our team. We strive to provide a warm and welcoming environment, and I regret that this was not reflected during your visit.
I also understand your concerns regarding the accessibility of your room and the pillow situation. We aim to accommodate all guests, including those with disabilities, and I am sorry that the layout did not meet your needs. Your feedback about the number of pillows and their comfort level is noted, as we continuously seek to improve guest satisfaction.
Regarding the dining experience, I appreciate your comments on the menu and food quality. Your insights are valuable as we work to enhance our offerings.
We take guest feedback seriously and will review your comments with our team to ensure we address the areas needing improvement. Thank you again for your feedback.
Sincerely,
Christopher Postl
General Manager
Parovi
Napisano: 27. lip 2026.
Boravak: lip, 2026
Poor Poor Poor
Booked a double room, got 2 singles. Reception male staff very rude stated 'its only double if available'. We were offered no alternative room. Went to eat in bar ordered meat that was raw not cooked in middle and told 'that's they way we do it' we were offered no alternative or discount. Another piece of meat was brought with burnt bacon. Staff were disinterested & provide bare minimum customer services. Would not stay here again. Rooms were spotlessly clean.
Odgovor hotela
Napisano: 30. lip 2026.
Dear Doris D,
Thank you for sharing your feedback regarding your recent stay at Austria Trend Hotel Bosei. I sincerely apologize for the inconveniences you experienced with your room allocation and the dining service. It is disappointing to learn that our reception staff did not handle your concerns with the necessary professionalism, and I regret that your dining experience did not meet our usual standards. Please know that your comments regarding staff engagement and service quality will be taken into consideration for our ongoing training efforts. I appreciate your commendation of our room cleanliness, and I hope you might reconsider staying with us in the future.
Best regards,
Christopher Postl
General Manager
Thank you for sharing your feedback regarding your recent stay at Austria Trend Hotel Bosei. I sincerely apologize for the inconveniences you experienced with your room allocation and the dining service. It is disappointing to learn that our reception staff did not handle your concerns with the necessary professionalism, and I regret that your dining experience did not meet our usual standards. Please know that your comments regarding staff engagement and service quality will be taken into consideration for our ongoing training efforts. I appreciate your commendation of our room cleanliness, and I hope you might reconsider staying with us in the future.
Best regards,
Christopher Postl
General Manager
Snimio anonimni putnik
Napisano: 26. svi 2026.
Boravak: svi, 2026
The room and the property are fine. The issues we had was that I booked two nights in a row in 2 different reservations and highlighted that to the staff, who was polite but somehow did not program the key correctly. On the second day we went out, the key did not work. We had to go back to reception to re-program the key. When we got back in, the room was not made (we mainly just need a couple of towels). We called down and the a staff delivered the towels. But at 3 pm, someone tried to clean the room, by knocking on the door and immediately used their access key to open the door when we were taking a nap. I think the team did not communicate well with each other and things are not streamlined properly.
Skupine
Napisano: 20. srp 2025.
Boravak: srp, 2025
Great and clean
Not in center of town, but ubahn 15 min away, so no issues. Big free parking. Rooms are spacious and clean. Bed is comfortable. Breakfast great, for 18 €. One minus: bar was closed as in the afternoon, as in the evening. After midnight there was also nobody at reception.
Odgovor hotela
Napisano: 21. srp 2025.
Dear Uros Der Novsek,
Thank you for your kind words regarding the cleanliness and spaciousness of our rooms, as well as your positive feedback on our breakfast offerings. We'd like to let you know that our bar is open daily from 3:30 PM until midnight. We apologize for any inconvenience caused by reception's availability during late hours. Your observations are appreciated, and we will take them into consideration for future improvements.
Best regards,
Christopher Postl
General Manager
Thank you for your kind words regarding the cleanliness and spaciousness of our rooms, as well as your positive feedback on our breakfast offerings. We'd like to let you know that our bar is open daily from 3:30 PM until midnight. We apologize for any inconvenience caused by reception's availability during late hours. Your observations are appreciated, and we will take them into consideration for future improvements.
Best regards,
Christopher Postl
General Manager
Vrlo dobra lokacija
Gutheil-Schoder-Gasse 7B, Favoriten, Beč, 1100, Austrija|5,62 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Bezglutenski doručak, Veganski doručak, Vegetarijanski doručak
Cijena doručka
24 € po osobi
Vrijeme doručka
Pon – pet od 06:30 do 10:30, sub – ned od 06:30 do 11:00
Molimo, imajte na umu da dostupnost parkirnih mjesta ovisi o raspoloživosti.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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