Tuinhotel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 10:00 |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Lječilište
Restoran
Više o hotelu Tuinhotel
Tuinhotel
Ovaj luksuzni hotel nudi ukusan smještaj i ugodan wellness centar na krovnoj terasi. Elegantne sobe za goste dodaju eleganciju vašem boravku u ovom prekrasnom kraju.
Recenzije od 
Parovi
Napisano: 25. sij 2026.
Boravak: sij, 2026
Noise nuisance at night
Check-in was done in the garden café. We had to wait a while and were offered our first drink by the house.
Dinner in the restaurant. Despite their advertising of daily fresh products, this is not possible given their very extensive menu. No natural sauce was served with the pork tenderloin, which is not difficult if it had been fresh. Besides, it was way too salty. The garlic butter with the scampi was very watery. The starter also came right after serving the aperitif.
At night there was a nuisance due to the après-ski party that was organized in the back part. So sleeping didn't get much in the house.
The breakfast itself was adequate, with a choice of eggs with bacon, but 1 mini bowl of a kind of lettuce you can hardly share with two. Also only 1 slice of ham and 1 slice of meatcake so you could not eat the same with both. There were also 2 mini slices of chorizo and 2 mini slices of something indeterminate, just not enough to top a sandwich with. There was also no question whether there should be any coffee (you got 1 cup). The fruit juice you could choose was fresh.
The check-out was also not smooth, we had to wait until someone was present who could do that.
Dinner in the restaurant. Despite their advertising of daily fresh products, this is not possible given their very extensive menu. No natural sauce was served with the pork tenderloin, which is not difficult if it had been fresh. Besides, it was way too salty. The garlic butter with the scampi was very watery. The starter also came right after serving the aperitif.
At night there was a nuisance due to the après-ski party that was organized in the back part. So sleeping didn't get much in the house.
The breakfast itself was adequate, with a choice of eggs with bacon, but 1 mini bowl of a kind of lettuce you can hardly share with two. Also only 1 slice of ham and 1 slice of meatcake so you could not eat the same with both. There were also 2 mini slices of chorizo and 2 mini slices of something indeterminate, just not enough to top a sandwich with. There was also no question whether there should be any coffee (you got 1 cup). The fruit juice you could choose was fresh.
The check-out was also not smooth, we had to wait until someone was present who could do that.
Obitelji
BE
Napisano: 13. pro 2025.
Boravak: pro, 2025
Less good hotel
Arriving at the reception there was no one we had to go to the tavern there we got the key to the room , there the room was freezing no heating , it took half an hour before someone came who tried to put the heating on 15 minutes later it went, there was no TV remote control in the room the heating in the bathroom was difficult to control and went out . There was a party nearby that lasted until half past four a.m. a lot of noise. Breakfast was served at the table and was good
Poslovni putnici
Napisano: 4. kol 2025.
Boravak: kol, 2025
Avoid it
The friendly staff but this is not enough to offer a Hotellerie Service. The rooms overlook a disco that has high techno music into the night. Putting earplugs on the bedside table is a joke, since people book a hotel to sleep in, not to try to rest.
Room 5 smelled like a sewer, and from the shower and toilet the toxic smell coming up was unbearable. It has been pointed out but obviously nothing has changed.
Floorboards of the room swollen and raised, furniture visibly damaged, shower door not closing causing a lake in the bathroom and dust visible everywhere.
There is no mini bar in the room.
I do not recommend booking here.
Room 5 smelled like a sewer, and from the shower and toilet the toxic smell coming up was unbearable. It has been pointed out but obviously nothing has changed.
Floorboards of the room swollen and raised, furniture visibly damaged, shower door not closing causing a lake in the bathroom and dust visible everywhere.
There is no mini bar in the room.
I do not recommend booking here.
Obitelji
Napisano: 6. sij 2025.
Boravak: pro, 2024
Serious problems while staying in room
During my recent stay at this hotel I have experienced serious problems:
A cracked Velux window above the bed, allowing rainwater to enter.
Unhygienic sanitary facilities (urine in the toilet bowl on arrival).
A malfunctioning bath (drain not connected, no hot water).
I contacted the hotel, but there was no response.
In addition, I became seriously ill the day after breakfast. I already had doubts about the quality of the breakfast, especially since the bacon was a very unusual color.
A cracked Velux window above the bed, allowing rainwater to enter.
Unhygienic sanitary facilities (urine in the toilet bowl on arrival).
A malfunctioning bath (drain not connected, no hot water).
I contacted the hotel, but there was no response.
In addition, I became seriously ill the day after breakfast. I already had doubts about the quality of the breakfast, especially since the bacon was a very unusual color.
Skupine
Napisano: 25. stu 2023.
Boravak: kol, 2023
Bad service, forgotten jacket
From August 18 to 19 last I spent the night at the Tuinhotel Hotel. The overnight stay and breakfast were excellent.
Two months later I came to the conclusion that I had last worn a jacket that I had not been able to find for a while in your hotel.
I sent you an email about this on October 12. I did not receive a response until October 28, indicating that a jacket had indeed been found and that it could still be sent.
My first reaction was what good service! After I provided my address details, I received a response that the shipping costs were requested first.
When the costs were clear on November 2, I was asked whether I agreed with the costs and whether I wanted to transfer them. I immediately transferred the costs the same day and sent proof of this by email.
On November 6, I received confirmation that the amount had been received and that the jacket would be sent one of the following days.
Despite the fact that forgetting the jacket was of course only my fault, I still started to wonder whether this was good service?
First of all, my jacket must have been found in the room where I spent the night on August 19 (or at the latest a few days later). All my details (name, address and place of residence, telephone number and email address) were known to the Tuinhotel.
The Tuinhotel could have contacted me the day after my stay, or very shortly afterwards.
Secondly, when the Garden Hotel confirmed that my jacket had been found, you could have sent it immediately after I confirmed that it was indeed mine and shared my address details.
Even when it was clear that I would have to bear the costs myself (it didn't seem like that in your first response, but hey, it was my own mistake) and I let you know that I had transferred the amount immediately (with a copy of the transfer ), there was no trust on your side (as the innkeeper trusts his guests) and the jacket has not yet been sent.
Even after receipt of the amount in your account, the transaction is not exactly processed quickly.
Ultimately, the shipping method also leaves much to be desired, crumpled in a plastic bag that is far too small.
My conclusion is that there is certainly no good service. I am particularly concerned that no attempt was made to contact the owner after finding the jacket.
Unfortunately, I have quite a bad memory of my stay in your hotel.
I am very curious about your reaction and how you see this. In any case, I did not receive a response to my email from 2 weeks ago.
Two months later I came to the conclusion that I had last worn a jacket that I had not been able to find for a while in your hotel.
I sent you an email about this on October 12. I did not receive a response until October 28, indicating that a jacket had indeed been found and that it could still be sent.
My first reaction was what good service! After I provided my address details, I received a response that the shipping costs were requested first.
When the costs were clear on November 2, I was asked whether I agreed with the costs and whether I wanted to transfer them. I immediately transferred the costs the same day and sent proof of this by email.
On November 6, I received confirmation that the amount had been received and that the jacket would be sent one of the following days.
Despite the fact that forgetting the jacket was of course only my fault, I still started to wonder whether this was good service?
First of all, my jacket must have been found in the room where I spent the night on August 19 (or at the latest a few days later). All my details (name, address and place of residence, telephone number and email address) were known to the Tuinhotel.
The Tuinhotel could have contacted me the day after my stay, or very shortly afterwards.
Secondly, when the Garden Hotel confirmed that my jacket had been found, you could have sent it immediately after I confirmed that it was indeed mine and shared my address details.
Even when it was clear that I would have to bear the costs myself (it didn't seem like that in your first response, but hey, it was my own mistake) and I let you know that I had transferred the amount immediately (with a copy of the transfer ), there was no trust on your side (as the innkeeper trusts his guests) and the jacket has not yet been sent.
Even after receipt of the amount in your account, the transaction is not exactly processed quickly.
Ultimately, the shipping method also leaves much to be desired, crumpled in a plastic bag that is far too small.
My conclusion is that there is certainly no good service. I am particularly concerned that no attempt was made to contact the owner after finding the jacket.
Unfortunately, I have quite a bad memory of my stay in your hotel.
I am very curious about your reaction and how you see this. In any case, I did not receive a response to my email from 2 weeks ago.
Lokacija
Dorp 7, Lommel, 3920, Belgija|0,28 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
10:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Tuinhotel: često postavljana pitanja
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