Hotel Malcot
+ 35
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Korisne informacije
Prijava od: | 17:00 |
|---|---|
Odjava prije: | 10:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Za nepušače
Bar
Sadržaj za osobe s invaliditetom
Pristup internetu
Više o hotelu Hotel Malcot
Hotel Malcot
Malcot is a secluded hotel in green surroundings, 20 minutes' walk from the centre of Mechelen. It benefits from free Wi-Fi, free parking and a picturesque garden with a terrace.
Recenzije od 
Poslovni putnici
Napisano: 8. ruj 2024.
Boravak: ruj, 2024
Country house that surprises you!
Friendly welcoming and try everything to make you feel at home. Breakfast seems like a lot of money but the choice is so much. Really nothing too much to ask!!!! Hostess would love to let you taste everything. Even for 2 people everything ready no problem. Rooms fine clean and large. For this price rarely experienced.
Skupine
Napisano: 13. svi 2026.
Boravak: svi, 2026
Not recommended
Limited quality.
Musty smell in hotel and bedroom / bathroom.
Mattresses worn
Breakfast was ok though
Gruff hostess
Musty smell in hotel and bedroom / bathroom.
Mattresses worn
Breakfast was ok though
Gruff hostess
Poslovni putnici
Napisano: 27. velj 2026.
Boravak: pro, 2025
Not right!
Hotel abandoned. The managers accepted our reservation and cashed the total amount of it (a hundred euros). The hotel was empty of all occupants. The front door was locked. The parking lot was empty. Telephone contact made on site and the same day with the property, I was told that he had mistakenly accepted the reservation and that the hotel was complete!?!! (There was no one!) Despite several attempts at compensation (only the sum of the reservation)...we were not compensated. Results: +/- 115 euros spent on a ghost hotel. Run away!
Poslovni putnici
Napisano: 10. pro 2024.
Boravak: pro, 2024
Far too expensive for this hotel.
The pictures on booking were probably taken years ago. The driveway is a path with potholes where the grass and the green deposits can be found everywhere.
Upon arrival the door was closed. Friendly reception though.
In the hotel it does not smell fresh inside a bit of stuffy air. Bed is fine.7No use of breakfast.
It certainly wasn't worth €98.50.
Upon arrival the door was closed. Friendly reception though.
In the hotel it does not smell fresh inside a bit of stuffy air. Bed is fine.7No use of breakfast.
It certainly wasn't worth €98.50.
Parovi
Napisano: 24. pro 2022.
Boravak: pro, 2022
Left in the cold after being called ridiculous
We were supposed to stay at hotel Malcot from December 24 until 26 during Christmas, but were sent away before we could check in. A pregnant lady sent out on the street on Christmas eve.
In the morning I called to ask some questions about facilities, to which I could not find the answer in the property description. I wondered whether towels and soap were provided, whether there was breakfast, and whether we could check in later than the mentioned time. I thought these would be appropriate questions for a hotel. However, when I asked my first question, the lady (receptionist/owner) responded in a snide tone ‘well of course, we are a 3* hotel. We have big towels and small towels. And little soaps. And there is a bed in the room’ and then she laughed. At me, that was clear. Then I tried to continue with my other questions but the lady kept listing things in the room which I did not ask about (‘we have a trash can’) and kept laughing. I said I thought she was laughing at me and that for now it seemed best to hang up and that we would see each other later for the reservation. Then I hung up. At least I knew not to pack towels and soap and the rest I would figure out. You maybe can imagine that I did not feel quite welcome after this interaction. But ok, we reserved and already paid so let’s try to make the most of it.
When we arrived, the doors were locked, a dog came barking behind the door. We rang the doorbell, no answer. We called, after a while a lady opened the door. She asked ‘ah are you the ones who called this morning’. I thought maybe an apology would follow but instead the lady pointed out how ridiculous she thought the question was again, while we walked to the reception for check in. She said again they are 3* so of course it is a strange question and asked if I was ever in a hotel where they didn’t provide towels. Actually that is indeed the case and I responded indeed there were many different kinds of hotels. But my answer did not seem to matter, she was asking rhetorically and continued to try to get me to understand how ridiculous my question had been. I felt very uncomfortable and said I thought it was not a strange question to ask a hotel. But this seemed to agitate her. I asked if please could we maybe not continue the conversation as I was uncomfortable and there did not seem to be a solution. Then she got angry, raised her voice, and said ‘I don’t want this sh** here. You need to leave. Get out.’ multiple times. I was surprised but after a few times of her saying this did not know what to do so just assumed we would have to leave indeed, even though we already paid and had no back-up. I asked about this; ‘will we get our money back, because normally there is such a thing as a cancellation period but we had no say in this cancellation so it should be a full refund?’ And she responded it was none of her business and that we would have to sort it out ourselves. That she doesn’t want ‘that sh**’ here.
I have never before experienced being denied entry to a hotel. Especially not because I asked about facilities, a hotel related question and very appropriate. Especially not without any information on a refund, or without any back up. Being left in the streets.
So please please please do not stay here if you expect a professional and kind treatment from the host.
And if you are planning on staying here, make sure to call first to check if they have towels… you’ll be able to see whether you feel welcome or not for yourself.
Furthermore, to stay in overall reviewing spirits, the location is not very good (25 min walking from the station and 10 min more to the center of Mechelen) and the rooms seem quite outdated in the pictures.
Oh and on our way out she said something about not wanting bad reviews on booking.com and that this was also a reason for not letting us stay there. So it might very well be that this has happened to others before, but that you cannot see their opinions for the same reason.
In the morning I called to ask some questions about facilities, to which I could not find the answer in the property description. I wondered whether towels and soap were provided, whether there was breakfast, and whether we could check in later than the mentioned time. I thought these would be appropriate questions for a hotel. However, when I asked my first question, the lady (receptionist/owner) responded in a snide tone ‘well of course, we are a 3* hotel. We have big towels and small towels. And little soaps. And there is a bed in the room’ and then she laughed. At me, that was clear. Then I tried to continue with my other questions but the lady kept listing things in the room which I did not ask about (‘we have a trash can’) and kept laughing. I said I thought she was laughing at me and that for now it seemed best to hang up and that we would see each other later for the reservation. Then I hung up. At least I knew not to pack towels and soap and the rest I would figure out. You maybe can imagine that I did not feel quite welcome after this interaction. But ok, we reserved and already paid so let’s try to make the most of it.
When we arrived, the doors were locked, a dog came barking behind the door. We rang the doorbell, no answer. We called, after a while a lady opened the door. She asked ‘ah are you the ones who called this morning’. I thought maybe an apology would follow but instead the lady pointed out how ridiculous she thought the question was again, while we walked to the reception for check in. She said again they are 3* so of course it is a strange question and asked if I was ever in a hotel where they didn’t provide towels. Actually that is indeed the case and I responded indeed there were many different kinds of hotels. But my answer did not seem to matter, she was asking rhetorically and continued to try to get me to understand how ridiculous my question had been. I felt very uncomfortable and said I thought it was not a strange question to ask a hotel. But this seemed to agitate her. I asked if please could we maybe not continue the conversation as I was uncomfortable and there did not seem to be a solution. Then she got angry, raised her voice, and said ‘I don’t want this sh** here. You need to leave. Get out.’ multiple times. I was surprised but after a few times of her saying this did not know what to do so just assumed we would have to leave indeed, even though we already paid and had no back-up. I asked about this; ‘will we get our money back, because normally there is such a thing as a cancellation period but we had no say in this cancellation so it should be a full refund?’ And she responded it was none of her business and that we would have to sort it out ourselves. That she doesn’t want ‘that sh**’ here.
I have never before experienced being denied entry to a hotel. Especially not because I asked about facilities, a hotel related question and very appropriate. Especially not without any information on a refund, or without any back up. Being left in the streets.
So please please please do not stay here if you expect a professional and kind treatment from the host.
And if you are planning on staying here, make sure to call first to check if they have towels… you’ll be able to see whether you feel welcome or not for yourself.
Furthermore, to stay in overall reviewing spirits, the location is not very good (25 min walking from the station and 10 min more to the center of Mechelen) and the rooms seem quite outdated in the pictures.
Oh and on our way out she said something about not wanting bad reviews on booking.com and that this was also a reason for not letting us stay there. So it might very well be that this has happened to others before, but that you cannot see their opinions for the same reason.
Lokacija
Leuvensesteenweg 236, Mechelen, 2800, Belgija|2,15 km od centra grada
Prijava i odjava
Prijava od:
17:00
Odjava prije:
10:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
18 € po osobi
Goste se moli da unaprijed obavijeste smještajni objekt Hotel Malcot o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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Hotel Malcot: često postavljana pitanja
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