Val Atlantic Hotel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Val Atlantic Hotel
Val Atlantic Hotel
Hotel Val Atlantic nalazi se uz plažu u mjestu João Pessoa u regiji Paraíba, 2,3 km od svjetionika Cabo Branco, a nudi vanjski bazen otvoren tijekom cijele godine. Besplatno privatno parkiralište i besplatni WiFi dostupni su u okviru objekta.
Napisano: 19. lis 2025.
Boravak: lis, 2025
Bad hotel
I opened the closet to put on shirts.
The impression is that the room had not been cleaned to receive guests.
I requested room change and the air worked but the control did not allow to change the temperature because it was battery-free or with problems. Bad hotel... breakfast
Napisano: 21. pro 2025.
Boravak: pro, 2025
The majority of the guests seemed to be trades people and workers. Nobody knocked to offer to service the room so I had to take my rubbish to the staff member. I complained about the minibar. I then decided that I could not stay here so I checked out after 2 nights and forfeited the remaining 2 pre-paid nights in favour of moving to a much nicer hotel.
I calmly explained my decision to the reception staff who told me that it was non-refundable but they could offer me a room change - I imagine all of the rooms are dirty - or a credit note - why would I ever come back here? Someone who I assumed was the manager was hiding out of sight in the office, but he never made an appearance. He only spoke to the receptionist to tell her what to say but did not speak to me in person. In other words, there's nothing we're prepared to do. It's non-refundable. Their attitude was disgusting, just like their minibar.
If you want to stay in Cabo Branco, the Icon hotel next door looks much nicer, and there's an Ibis next to that. Nicer and cleaner hotels do exist, and probably with better customer service.
Napisano: 20. pro 2025.
Boravak: pro, 2025
A sad, rundown, and depressing place that is lacking love and attention.
The positives; great location in front of the beach. Free underground parking.
Stained pillowcases. I requested more to put over the existing cases so at least I knew they were clean, but they were still old and stained. Dirty, smelly, disgusting minibar that was impossible to use. Luckily you can't smell it in the photo. No hand soap in the bathroom, only shampoo in the shower. I didn't sleep well while worrying about the dirty condition of the room.
Simple but sufficient breakfast. Limited options to eat nearby so I ordered iFood for dinner on my first night.
The majority of the guests seemed to be trades people and workers. Nobody knocked to offer to service the room - to collect my iFood waste - so I had to take it to the staff member. I complained about the minibar. I then decided that I could not stay here so I checked out after 2 nights and forfeited the remaining 2 pre-paid nights in favour of moving to a much nicer hotel.
I calmly explained my decision to the reception staff who told me that it was non-refundable but they could offer me a room change - I imagine all of the rooms are dirty - or a credit note - why would I ever come back here? Someone who I assumed was the manager was hiding out of sight in the office, but he never made an appearance. He only spoke to the receptionist to tell her what to say but did not speak to me in person. In other words, there's nothing we're prepared to do. It's non-refundable. Their attitude was disgusting, just like their minibar.
If you want to stay in Cabo Branco, the Icon hotel next door looks much nicer, and there's an Ibis next to that. Nicer and cleaner hotels do exist, and probably with better customer service. Don't waste your money at the Val.
Napisano: 12. lis 2025.
Boravak: lis, 2025
Does not justify the stars pq is under 3 stars
Denise is super attentive and the boys from the kitchen tb.
In short: I would never stay there again because it is bad for the price you pay.
Napisano: 8. srp 2025.
Boravak: srp, 2025
Amateur Care
I complained that the phone from my room was not working and the receptionist took no initiative to resolve. The check-out after the agreed time cost 20% of my stay. Dirty environment. Good breakfast and good location.
Vrlo dobra lokacija
Av. Cabo Branco, 4290, Cabo Branco, Joao Pessoa, 58044-010, Brazil|7,65 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

