Imperial Palace Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Imperial Palace Hotel
Imperial Palace Hotel
Hotel Imperial Palace, smješten samo 30 metara od obale u Sunčevom bregu, nudi zonu za opuštanje s masažama, saunom i turskom kupelji. Klima uređaj i kabelska TV dostupni su u svakoj sobi. Sve sobe imaju kauč. Većina ima pogled na Crno more.
Recenzije od 
Obitelji
Napisano: 12. srp 2026.
Good experience
Overall it was a good experience staying here. The staff was very profesional and attentive. They cleaned the room daily. There was a very nice cleaning lady named Nurgiza who we made friends and talked. She made a great impression to us. A little minus on the food menu, there were very few selections and very crowded. Location was great with sunbeds in the beach. We had a pleasant stay here.
Obitelji
Napisano: 7. srp 2026.
Imperial palace hotel
The pictures they show are really edited, and it’s not as clean as you’d expect. For example, the bathroom—I’ll attach a photo—wasn’t very clean. The same goes for the staff; they were really rude. Even though we didn’t want to eat, they shouted at me to get in line. Also, about the parking: when we arrived, there was no one to show us the spot, and after 20 minutes, we had to park outside the hotel. This led to the police taking my car, and I had to pay 130 euros to get it back. And the food—it’s really bad. The quality is terrible; it’s basically the same meal every day. For someone staying a week, it’s really bad that the lunch and dinner are exactly the same each day. please don’t waste your money.
Obitelji
Napisano: 18. srp 2026.
Disappointed stay ,never come back
After my stay at Imperial Palace, I was left deeply disappointed. I chose this hotel expecting a high quality All Inclusive holiday, but the reality was very different.
The biggest issue was the extremely long queues at both the restaurant and the bars. Almost every day we had to wait a considerable amount of time for food and drinks, turning what should have been a relaxing holiday into a constant wait. In my opinion, this reflects serious organizational shortcomings and insufficient capacity for the number of guests the hotel accommodates.
The menus did not always match what was actually available, and the quality of the beverages did not meet the expectations I had for a hotel of this category.
I was also disappointed by the condition of some of the public areas. After rainfall, there were damp and wet sections, and in some places there were visible signs that, in my opinion, suggested poor maintenance. In addition, I noticed windows that had been secured with bolts, which raised concerns about both comfort and safety.
My greatest disappointment, however, came after my stay. Instead of acknowledging that there were issues and attempting to resolve them, I received a lengthy legal-style response in which every complaint was dismissed as either “subjective” or the result of “temporary peak occupancy.” As a guest, I expected understanding and a genuine willingness to improve, not a response focused solely on defending the hotel’s position.
I work in the hospitality industry myself, and I understand that challenges can arise during periods of high occupancy. The difference is that well managed hotels address those challenges instead of making excuses for them.
Unfortunately, my overall experience did not justify the price I paid. I will not be returning, and I would not recommend this hotel to anyone looking for a relaxing and high quality All Inclusive holiday.
The biggest issue was the extremely long queues at both the restaurant and the bars. Almost every day we had to wait a considerable amount of time for food and drinks, turning what should have been a relaxing holiday into a constant wait. In my opinion, this reflects serious organizational shortcomings and insufficient capacity for the number of guests the hotel accommodates.
The menus did not always match what was actually available, and the quality of the beverages did not meet the expectations I had for a hotel of this category.
I was also disappointed by the condition of some of the public areas. After rainfall, there were damp and wet sections, and in some places there were visible signs that, in my opinion, suggested poor maintenance. In addition, I noticed windows that had been secured with bolts, which raised concerns about both comfort and safety.
My greatest disappointment, however, came after my stay. Instead of acknowledging that there were issues and attempting to resolve them, I received a lengthy legal-style response in which every complaint was dismissed as either “subjective” or the result of “temporary peak occupancy.” As a guest, I expected understanding and a genuine willingness to improve, not a response focused solely on defending the hotel’s position.
I work in the hospitality industry myself, and I understand that challenges can arise during periods of high occupancy. The difference is that well managed hotels address those challenges instead of making excuses for them.
Unfortunately, my overall experience did not justify the price I paid. I will not be returning, and I would not recommend this hotel to anyone looking for a relaxing and high quality All Inclusive holiday.
Obitelji
Napisano: 15. srp 2026.
I do not recommend this hotel to anyone!!!
I do not recommend this hotel to anyone!!!
The worst thing a hotel can do to a passenger is to call them when they're at the airport and tell them there's no room, even though the reservation was made six months ago and the full amount was paid.
Moreover, according to other passengers, the food is very bad.
The worst thing a hotel can do to a passenger is to call them when they're at the airport and tell them there's no room, even though the reservation was made six months ago and the full amount was paid.
Moreover, according to other passengers, the food is very bad.
Obitelji
Napisano: 11. lip 2026.
Boravak: lip, 2026
Pleasant stay
We had a very pleasant stay at this hotel. The hotel itself is nice, and the staff truly make the experience special.
A special mention goes to Zari at reception, who provided exceptional service throughout our stay. She was always friendly, welcoming, and incredibly helpful with any questions or requests.
We’d also like to thank Marin at the beachfront area for his outstanding service. He was very friendly, attentive, and always made us feel welcome.
We also want to recognize the bar manager, Ventislav, for his exceptional service. He was professional, attentive, and always went above and beyond to ensure guests had a great experience. His friendly attitude and dedication made a real difference to our stay.
The food selection was decent, although it could benefit from a bit more variety, as many of the dishes were repeated each day. For a one-week stay, however, it was perfectly fine.
Overall, this hotel offers good value for money, with excellent staff and a pleasant atmosphere. We would happily recommend it.
A special mention goes to Zari at reception, who provided exceptional service throughout our stay. She was always friendly, welcoming, and incredibly helpful with any questions or requests.
We’d also like to thank Marin at the beachfront area for his outstanding service. He was very friendly, attentive, and always made us feel welcome.
We also want to recognize the bar manager, Ventislav, for his exceptional service. He was professional, attentive, and always went above and beyond to ensure guests had a great experience. His friendly attitude and dedication made a real difference to our stay.
The food selection was decent, although it could benefit from a bit more variety, as many of the dishes were repeated each day. For a one-week stay, however, it was perfectly fine.
Overall, this hotel offers good value for money, with excellent staff and a pleasant atmosphere. We would happily recommend it.
Vrlo dobra lokacija
Sunny Beach, Nesebar, 8240, Bugarska|5,2 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
20 € po osobi
U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Usluge pružanja hrane i pića u ovom objektu možda su ograničene ili nedostupne zbog koronavirusa (COVID-19). Goste se moli da unaprijed obavijeste smještajni objekt Imperial Palace Hotel o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Polog za slučaj štete u iznosu od EUR 153 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen prilikom odjave. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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Imperial Palace Hotel: često postavljana pitanja
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