Resort Dlouhé Stráně
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 10:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Bazen
Centar za fitness
Lječilište
24-satna recepcija
Više o hotelu Resort Dlouhé Stráně
Resort Dlouhé Stráně
Resort Dlouhé Stráně nalazi se u selu Kouty nad Desnou, na samo 400 metara od žičare Kareš, a nudi restoran, vinski bar s ljetnom terasom i recepciju otvorenu 24 sata dnevno. Idealno je polazište za planinarenje i biciklizam.
Recenzije od 
Obitelji
Napisano: 16. kol 2025.
Boravak: kol, 2025
Good food lovely staff old building
Good place lovely food amazing staff but the bad part it it's OLD the hallway smells old and the 2 reception is not really open but if you are out all day yes do come here
Parovi
Napisano: 2. velj 2026.
Boravak: sij, 2026
Terrible.
I don’t usually write reviews, but this stay really deserves one. For the price, you can easily find much better, more modern accommodation with a far more professional level of service.
The first impression was already disappointing — the receptionist was smoking outside the hotel and then escorted us to the reception smelling strongly of cigarettes.
The room itself had several issues. The toilet was loose, the shower was poorly designed and difficult to regulate, and the overall equipment was clearly old and worn out. While we expected dated interiors from the photos, the technical condition was simply unacceptable.
In the evening, we wanted to play billiards, but the reception staff didn’t even know where the tables were located. We were given a cue and sent to look for them ourselves. The tables turned out to be placed in the middle of long corridors, making a lot of noise for nearby rooms, despite there being a proper game room just a few meters away.
Another unpleasant surprise was a loose maintenance panel in the wall that fell out when we closed the door, letting cold air into the room.
Breakfast was decent overall — the semolina porridge was actually very good — but the restrooms in the restaurant smelled strongly of sewage, which completely ruined the experience.
When we reported the issues at checkout, the receptionist simply laughed it off. That was, fortunately, the end of our stay.
Overall, the price does not match the quality at all. I would strongly recommend choosing a different place.
The first impression was already disappointing — the receptionist was smoking outside the hotel and then escorted us to the reception smelling strongly of cigarettes.
The room itself had several issues. The toilet was loose, the shower was poorly designed and difficult to regulate, and the overall equipment was clearly old and worn out. While we expected dated interiors from the photos, the technical condition was simply unacceptable.
In the evening, we wanted to play billiards, but the reception staff didn’t even know where the tables were located. We were given a cue and sent to look for them ourselves. The tables turned out to be placed in the middle of long corridors, making a lot of noise for nearby rooms, despite there being a proper game room just a few meters away.
Another unpleasant surprise was a loose maintenance panel in the wall that fell out when we closed the door, letting cold air into the room.
Breakfast was decent overall — the semolina porridge was actually very good — but the restrooms in the restaurant smelled strongly of sewage, which completely ruined the experience.
When we reported the issues at checkout, the receptionist simply laughed it off. That was, fortunately, the end of our stay.
Overall, the price does not match the quality at all. I would strongly recommend choosing a different place.
Odgovor hotela
Napisano: 2. ožu 2026.
Dear Lucie and Adam, thank you for your one-day stay, which you chose in the next upper building in the room with the cheapest price and the lowest standard that we offer. We also thank you for your time you dedicated to writing your review. We have thoroughly checked your comments.
We are sorry that you entered the hotel at the moment when our receptionist was smoking outside in front of the building. He was in the smoking area, which is available to all smoking guests, as our hotel is non-smoking.
As for the mentioned shortcomings of your room, we are sorry that you did not immediately report the defects to the reception, as the printed information in the room encourages you to do. We would certainly have agreed with you on a solution, or changed the room immediately at the beginning of your stay.
We are sorry that our receptionists did not provide you with accurate information about the billiards table location in the next building. At the time you expressed interest in it, our 2 new receptionists were on duty. We have already instructed both of them so that the situation does not happen again.
We definitely disagree with your criticism of the location of the billiard table in the large hall (not in the corridor, as you state). The corridors with the individual rooms lead from this hall. So far, none of our guests have complained that they were disturbed by the billiards game. In addition, there are doors between the hall and the corridors that could be closed if necessary. We also observe night silence, so billiards cannot be played after 10:00 p.m. You are suggesting that the billiards should be moved from the hall to the large room next door. However, this is a congress room that is intended for international conferences, competitions and other group events. A billiards table would be an obstacle there and would have to be carried out and balanced for each such event.
We are sorry that you smelled an unpleasant smell when entering the restaurant toilet. However, during repeated inspection, we did not find this.
We would be pleased if you would come to us again, perhaps for more than just one night, so that we could offer you our other services and convince you of their quality. Best regards, the Resort Dlouhé Stráně team.
We are sorry that you entered the hotel at the moment when our receptionist was smoking outside in front of the building. He was in the smoking area, which is available to all smoking guests, as our hotel is non-smoking.
As for the mentioned shortcomings of your room, we are sorry that you did not immediately report the defects to the reception, as the printed information in the room encourages you to do. We would certainly have agreed with you on a solution, or changed the room immediately at the beginning of your stay.
We are sorry that our receptionists did not provide you with accurate information about the billiards table location in the next building. At the time you expressed interest in it, our 2 new receptionists were on duty. We have already instructed both of them so that the situation does not happen again.
We definitely disagree with your criticism of the location of the billiard table in the large hall (not in the corridor, as you state). The corridors with the individual rooms lead from this hall. So far, none of our guests have complained that they were disturbed by the billiards game. In addition, there are doors between the hall and the corridors that could be closed if necessary. We also observe night silence, so billiards cannot be played after 10:00 p.m. You are suggesting that the billiards should be moved from the hall to the large room next door. However, this is a congress room that is intended for international conferences, competitions and other group events. A billiards table would be an obstacle there and would have to be carried out and balanced for each such event.
We are sorry that you smelled an unpleasant smell when entering the restaurant toilet. However, during repeated inspection, we did not find this.
We would be pleased if you would come to us again, perhaps for more than just one night, so that we could offer you our other services and convince you of their quality. Best regards, the Resort Dlouhé Stráně team.
Pojedinci
Napisano: 19. srp 2025.
Boravak: srp, 2025
Retro but good
Old fashioned/retro, but perfect location for Jeseniky trips. Good restaurant. Bowling and swimming pool counts. I had used it as base camp for mineralogical excursions.
Parovi
Napisano: 13. svi 2025.
Boravak: svi, 2025
Nice place to stay in the Jeseníky Mountains.
Nice place at a reasonable price. Clean and well-equipped rooms. Old fashioned but still functional bathroom. The staff is helpful and nice. The breakfast buffet has a wide selection. I can recommend it to anyone who wants a peaceful stay.
Odgovor hotela
Napisano: 11. srp 2025.
Dear Václav, thank you for your review, which made us very happy. We appreciate your recommendation. We will be happy if you visit us again. With friendly greetings, the Resort Dlouhé Stráně team.
Obitelji
Napisano: 5. sij 2025.
Boravak: sij, 2025
Good location
Hotel is old, although renovated. If anyone wants a luxury or comfort, this is probably not the place to choose. However I have been happy with this accommodation, room was clean, sheets were cotton and comfortable, room temperature was nice, bathroom clean, overall the room was clean. The breakfast was ok, a la carte menu is bad but I guess it's because they want to encourage everyone to buy a half board or full board.
for the good price and great location, this is worth to stay in.
I would recommend they swap some furniture, especially in the play rooms, cause it smells there old. Would also recommend bigger sheets so they cover entire matrace and have a kettle with tea and at least instant coffee in the room.
for the good price and great location, this is worth to stay in.
I would recommend they swap some furniture, especially in the play rooms, cause it smells there old. Would also recommend bigger sheets so they cover entire matrace and have a kettle with tea and at least instant coffee in the room.
Odgovor hotela
Napisano: 1. velj 2025.
Dear Renata, thank you for your review. We are pleased that you were satisfied with the accommodation, cleanliness, quality of bedding, temperature in the room and breakfast. Regarding the a la carte menu, we plan to create a new one. Thank you for all your suggestions, we will consider them. Best regards, Resort Dlouhé Stráně team.
Izvrsna lokacija
Rejhotice 72, Loučná nad Desnou, 78811, Češka|3,24 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
10:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Resort Dlouhé Stráně: često postavljana pitanja
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