Hilton Prague Atrium
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
Lječilište
Više o hotelu Hilton Prague Atrium
Hilton Prague Atrium
Smješten u živahnom centru Praga, na samo nekoliko koraka od Starog grada, hotel Hilton Prague Atrium okružen je kulturnim znamenitostima i mogućnostima za kupovinu te ima izvrsnu povezanost javnim prijevozom.
Recenzije od 
Poslovni putnici
Napisano: 24. ožu 2026.
Boravak: ožu, 2026
Impressive
Weekend conference.
30 mins from airport
Check in was quick.
Huge lobby area with glass roof.. let's in light during the day. Impressive
Was on 6th floor
Room.was clean and overlooked the lobby
Separate bathroom and toilet
Bit tight for space in toilet
Walk in shower , large towels.
Hairdryer/ iron / robes
Needed key card to use lifts up and down
Despite the large numbers of people handled the breakfast well
My friend cannot use lifts. No access to stairs to bedrooms. Was told by staff no stairs ! She argued and had to be escorted to stairwell by staff which was ridiculous.. she was allowed to come down the stairs though with no escort !
Cloud 9 bar.. lovely views. Quite pricey but nice atmosphere
Overall a great stay.
30 mins from airport
Check in was quick.
Huge lobby area with glass roof.. let's in light during the day. Impressive
Was on 6th floor
Room.was clean and overlooked the lobby
Separate bathroom and toilet
Bit tight for space in toilet
Walk in shower , large towels.
Hairdryer/ iron / robes
Needed key card to use lifts up and down
Despite the large numbers of people handled the breakfast well
My friend cannot use lifts. No access to stairs to bedrooms. Was told by staff no stairs ! She argued and had to be escorted to stairwell by staff which was ridiculous.. she was allowed to come down the stairs though with no escort !
Cloud 9 bar.. lovely views. Quite pricey but nice atmosphere
Overall a great stay.
Odgovor hotela
Napisano: 28. ožu 2026.
Dear Minnie,
Thank you for staying with us at Hilton Prague Atrium and for sharing your experience. We’re delighted your weekend conference stay was a great one and that the quick check-in, impressive lobby, clean room, breakfast service, and Cloud 9 atmosphere stood out. We’re sorry for the confusion around stair access and for the inconvenience this caused your friend. We’ve shared your feedback with our Front Office and Safety teams for review so guidance is clearer and support is handled more smoothly.
Warm regards,
Javier
Duty Manager
Thank you for staying with us at Hilton Prague Atrium and for sharing your experience. We’re delighted your weekend conference stay was a great one and that the quick check-in, impressive lobby, clean room, breakfast service, and Cloud 9 atmosphere stood out. We’re sorry for the confusion around stair access and for the inconvenience this caused your friend. We’ve shared your feedback with our Front Office and Safety teams for review so guidance is clearer and support is handled more smoothly.
Warm regards,
Javier
Duty Manager
Obitelji
Napisano: 5. lip 2026.
Boravak: lip, 2026
The hotel used to be better.
So far, the Hilton Prague Atrium has been "our" hotel when we traveled to Prague. As always, we booked a family room with access to the Executive Lounge for two nights with our two sons.
The architecture of the hotel is also positively noteworthy. The size, amenities, and cleanliness of the rooms and the bathroom are very good. There is a paid parking garage located in the hotel. The city center is about a 10-15 minute walk away, and a subway station and tram stop ("Florenc") can be reached within a few minutes on foot. From there, you can take the tram to Prague Castle.
The spacious and beautiful Executive Lounge has always been a positive aspect. However, breakfast is no longer served there in the morning; there is now a separate breakfast room in the lobby area, but guests can also use the general breakfast area, where Executive guests receive a seat in the upper section, which is brighter and more spacious. The breakfast includes all the components of a hotel breakfast, but nothing special and no regional products either. Overall, the quality is rather average. Omelettes seem to be made not from fresh eggs, but from packaged liquid egg yolk, similar to the scrambled eggs. Only fried eggs and boiled eggs are logically made from fresh eggs.
In the Executive Lounge on the 8th floor, there are soft drinks like Coke, Fanta, and Sprite available during the day, as well as a Nespresso machine and a water dispenser. When the Coke Zero ran out on the first evening, it was not replenished in at least one of the two refrigerators during our three-day stay. It seems that there was also a cutback on gummy bears and fruit (except for apples) that used to be available during the day. In the evening, there are small snacks available during a happy hour, but they are not particularly special.
Overall, booking the lounge and the associated extra costs are no longer worth it.
There is also no longer a special check-in/check-out for Executive guests. Overall, it is a nice lounge, but the offerings are among the worst I have experienced in hotels. When my wife and I wanted to use the "Cloud" bar on our second and last evening, it was inaccessible without prior notice due to a private event.
One would have hoped for information at the latest during check-in.
When I wanted to visit the pool area today with one of my sons before our departure, it was chargeable compared to our previous visits. Since we did not have much time, we decided to skip the visit, especially since I remembered the pool and spa area as rather cramped and I am not willing to pay extra for it.
Overall, the experience with the hotel was rather disappointing, particularly the price-to-value ratio has clearly worsened. For us, it is time to look for another hotel in Prague for next time. Anyone who still wants to stay at the hotel should at least forgo booking the Executive Lounge.
The architecture of the hotel is also positively noteworthy. The size, amenities, and cleanliness of the rooms and the bathroom are very good. There is a paid parking garage located in the hotel. The city center is about a 10-15 minute walk away, and a subway station and tram stop ("Florenc") can be reached within a few minutes on foot. From there, you can take the tram to Prague Castle.
The spacious and beautiful Executive Lounge has always been a positive aspect. However, breakfast is no longer served there in the morning; there is now a separate breakfast room in the lobby area, but guests can also use the general breakfast area, where Executive guests receive a seat in the upper section, which is brighter and more spacious. The breakfast includes all the components of a hotel breakfast, but nothing special and no regional products either. Overall, the quality is rather average. Omelettes seem to be made not from fresh eggs, but from packaged liquid egg yolk, similar to the scrambled eggs. Only fried eggs and boiled eggs are logically made from fresh eggs.
In the Executive Lounge on the 8th floor, there are soft drinks like Coke, Fanta, and Sprite available during the day, as well as a Nespresso machine and a water dispenser. When the Coke Zero ran out on the first evening, it was not replenished in at least one of the two refrigerators during our three-day stay. It seems that there was also a cutback on gummy bears and fruit (except for apples) that used to be available during the day. In the evening, there are small snacks available during a happy hour, but they are not particularly special.
Overall, booking the lounge and the associated extra costs are no longer worth it.
There is also no longer a special check-in/check-out for Executive guests. Overall, it is a nice lounge, but the offerings are among the worst I have experienced in hotels. When my wife and I wanted to use the "Cloud" bar on our second and last evening, it was inaccessible without prior notice due to a private event.
One would have hoped for information at the latest during check-in.
When I wanted to visit the pool area today with one of my sons before our departure, it was chargeable compared to our previous visits. Since we did not have much time, we decided to skip the visit, especially since I remembered the pool and spa area as rather cramped and I am not willing to pay extra for it.
Overall, the experience with the hotel was rather disappointing, particularly the price-to-value ratio has clearly worsened. For us, it is time to look for another hotel in Prague for next time. Anyone who still wants to stay at the hotel should at least forgo booking the Executive Lounge.
Odgovor hotela
Napisano: 11. lip 2026.
Dear Guest,
Thank you for taking the time to share such a detailed review and, most importantly, for your continued loyalty over the years. We are truly sorry to learn that this visit did not live up to the positive experiences you had come to expect from us.
We sincerely appreciate your kind comments regarding our rooms, location, and the overall architecture of the hotel. At the same time, we regret that several changes to our services, particularly the Executive Lounge experience, left you disappointed.
Your feedback regarding the breakfast offering, the selection and replenishment of refreshments in the lounge, and the overall value of Executive Lounge access has been shared with our management team for careful review. We understand that returning guests naturally compare their current experience with previous stays, and we regret that we did not meet your expectations on this occasion.
We also apologize for the inconvenience caused by the closure of the Cloud bar for a private event without prior communication. We understand how frustrating this must have been and agree that better communication would have enhanced your experience.
Regarding the pool access, we appreciate your comments and understand your concerns about the perceived value for the additional charge. Guest feedback like yours plays an important role in our ongoing evaluation of our services and facilities.
It is especially disappointing to hear that you are considering another hotel for your future visits to Prague. We truly value your loyalty and hope you will give us another opportunity to restore your confidence and provide the level of experience you have enjoyed with us in the past.
Kind regards,
Victor, Duty Manager
Thank you for taking the time to share such a detailed review and, most importantly, for your continued loyalty over the years. We are truly sorry to learn that this visit did not live up to the positive experiences you had come to expect from us.
We sincerely appreciate your kind comments regarding our rooms, location, and the overall architecture of the hotel. At the same time, we regret that several changes to our services, particularly the Executive Lounge experience, left you disappointed.
Your feedback regarding the breakfast offering, the selection and replenishment of refreshments in the lounge, and the overall value of Executive Lounge access has been shared with our management team for careful review. We understand that returning guests naturally compare their current experience with previous stays, and we regret that we did not meet your expectations on this occasion.
We also apologize for the inconvenience caused by the closure of the Cloud bar for a private event without prior communication. We understand how frustrating this must have been and agree that better communication would have enhanced your experience.
Regarding the pool access, we appreciate your comments and understand your concerns about the perceived value for the additional charge. Guest feedback like yours plays an important role in our ongoing evaluation of our services and facilities.
It is especially disappointing to hear that you are considering another hotel for your future visits to Prague. We truly value your loyalty and hope you will give us another opportunity to restore your confidence and provide the level of experience you have enjoyed with us in the past.
Kind regards,
Victor, Duty Manager
Snimio anonimni putnik
Napisano: 22. kol 2026.
Boravak: kol, 2026
Everything was wonderful, except for one staff member at the breakfast buffet who was quite rude. Everyone else was outstanding.
Obitelji
Napisano: 19. kol 2026.
Best service by Natalie
I was at Hilton Atrium Prague and I would like to give special recognition to Natalie for her excellent service. She was extremely friendly, and helpful throughout our stay. Her warm attitude made us feel very well looked after. Natalie went above and beyond to assist us and made our experience at the hotel even more enjoyable.
Thank you, Natalie, for your outstanding hospitality!
Thank you, Natalie, for your outstanding hospitality!
Odgovor hotela
Napisano: 20. kol 2026.
Dear Guest,
Thank you very much for your wonderful review and perfect ratings!
We are delighted to hear that Natalie provided such exceptional service throughout your stay and went above and beyond to make your experience with us even more enjoyable. It is always wonderful to see a member of our team recognised for their genuine care and hospitality, and we will be very happy to share your kind words with Natalie.
Thank you again for choosing Hilton Prague Atrium. We look forward to welcoming you back for another memorable stay!
Kind regards,
Veronika
Duty Manager
Thank you very much for your wonderful review and perfect ratings!
We are delighted to hear that Natalie provided such exceptional service throughout your stay and went above and beyond to make your experience with us even more enjoyable. It is always wonderful to see a member of our team recognised for their genuine care and hospitality, and we will be very happy to share your kind words with Natalie.
Thank you again for choosing Hilton Prague Atrium. We look forward to welcoming you back for another memorable stay!
Kind regards,
Veronika
Duty Manager
Obitelji
Napisano: 19. kol 2026.
Amazing
I had a wonderful experience thanks to Natalie at Hilton Prague Atrium. She provided truly amazing customer service and was incredibly kind, helpful, polite, and caring throughout my stay.
Natalie made us feel welcome and well taken care of. Her warm and professional attitude really made a difference. Hilton Prague Atrium is lucky to have such a wonderful member of the team!
Thank you, Natalie, for making my experience so pleasant!
Natalie made us feel welcome and well taken care of. Her warm and professional attitude really made a difference. Hilton Prague Atrium is lucky to have such a wonderful member of the team!
Thank you, Natalie, for making my experience so pleasant!
Odgovor hotela
Napisano: 20. kol 2026.
Dear Guest,
Thank you very much for your wonderful review!
We are delighted to hear that Natalie made such a positive impression and helped make your stay at Hilton Prague Atrium so enjoyable. Your kind words about her warm, professional and caring service are truly appreciated, and we will be very happy to share your recognition with Natalie and the team.
Thank you again for choosing to stay with us. We look forward to welcoming you back for another wonderful experience!
Kind regards,
Veronika
Duty Manager
Thank you very much for your wonderful review!
We are delighted to hear that Natalie made such a positive impression and helped make your stay at Hilton Prague Atrium so enjoyable. Your kind words about her warm, professional and caring service are truly appreciated, and we will be very happy to share your recognition with Natalie and the team.
Thank you again for choosing to stay with us. We look forward to welcoming you back for another wonderful experience!
Kind regards,
Veronika
Duty Manager
Vrlo dobra lokacija
Pobrezni 311/1, Karlín, Prag, 18600, Češka|1,51 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
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