Hotel Puelche
+ 62
Puerto Varas: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
Usporedite ponude za hotel Hotel Puelche sa stotine stranica, sve na jednom mjestu
Potražite ponudu s besplatnim otkazivanjem ili izvrsnim ocjenama
Usporedba soba i cijena
Uspoređujemo ponude sa stotina stranica kako bismo za vas pronašli najbolju ponudu
Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Shuttle prijevoz do zračne luke
Lječilište
24-satna recepcija
Restoran
Više o hotelu Hotel Puelche
Hotel Puelche
Hotel Puelche smješten je u centru grada Puerto Varasa te nudi smještaj u hotelu uređenom u planinskom stilu, spa centar i restoran. Besplatni WiFi dostupan je u javnim prostorima, a sobe nude besplatni žični internet.
Recenzije od 
Obitelji
Napisano: 2. lip 2026.
Boravak: svi, 2026
Perfect days in Puerto Varas, stay at Hotel Puelche.
A very good stay. Excellent attention from all the staff. Restaurant and café within the hotel, interesting menu, dinner with live music and excellent breakfast buffet.
Hotel with a view of Lake Llanquihue. Special location to walk to most places of interest.
In general, completely satisfied with the choice of Hotel Puelche in Puerto Varas!!
Hotel with a view of Lake Llanquihue. Special location to walk to most places of interest.
In general, completely satisfied with the choice of Hotel Puelche in Puerto Varas!!
Odgovor hotela
Napisano: 8. lip 2026.
Estimada Maria Eliana,
Gracias por compartir su experiencia en Puerto Varas.
Nos alegra saber que su estadía fue muy buena y que recibió una atención excelente por parte de nuestro personal.
Es gratificante saber que disfrutó de nuestra oferta gastronómica, así como de la música en vivo y del desayuno buffet.
También nos alegra que la ubicación del hotel haya sido de su agrado, permitiéndole acceder fácilmente a los lugares de interés.
Agradecemos su preferencia por Hotel Puelche y esperamos tener el placer de recibirla nuevamente en el futuro.
Gracias por compartir su experiencia en Puerto Varas.
Nos alegra saber que su estadía fue muy buena y que recibió una atención excelente por parte de nuestro personal.
Es gratificante saber que disfrutó de nuestra oferta gastronómica, así como de la música en vivo y del desayuno buffet.
También nos alegra que la ubicación del hotel haya sido de su agrado, permitiéndole acceder fácilmente a los lugares de interés.
Agradecemos su preferencia por Hotel Puelche y esperamos tener el placer de recibirla nuevamente en el futuro.
Obitelji
US
Napisano: 9. velj 2026.
Boravak: velj, 2026
Mixed Experience - Failed to Meet 4-Star Expectations Positives
Positives:
The hotel's location near the lake is excellent and was the highlight of our stay. It was a short walk to restaurants and coffee shops. The staff was nice and efficient, particularly during checkout.
Room Issues:
We booked two premium rooms expecting corner windows with lake views as advertised. Instead, we were assigned a hot attic room (Room 601) with stairs (which we were never informed about) and only city views. The view from our room and the stairs leading to it were not shown on the hotel's website or on Booking.com. Additionally, the hotel advertises premium rooms with bathtubs on both sites, but neither of our two rooms had bathtubs. This was a significant disappointment and not what we paid for.
Service Concerns:
The hotel has no bellman service, and no staff offered assistance with our luggage. My husband had to carry both suitcases upstairs alone, which was particularly challenging as I've had two shoulder surgeries in the past six months and couldn't help.
Amenities & Housekeeping:
- No complimentary toiletries provided in the room and no soap in the shower - we had to source our own
- The towel provided on our last day was old and had such a strong odor we couldn't use it
- Part of the bathroom sink counter and two water glasses were not cleaned during our stay
- No coffee or tea available in rooms
- Only instant coffee and black tea available in common areas
- No drinks or snacks provided in the bedroom - the minibar was completely empty
Breakfast:
The breakfast was disappointing overall with stale croissants and overripe strawberries. The first day, the cappuccino was decent. However, on the second day we were told cappuccinos cost extra and only the first day was complimentary. We accepted the extra charge, but received a watery coffee with a thin layer of foamed milk that could never be called a cappuccino. After this experience, we chose to eat breakfast elsewhere despite having already paid for it at the hotel.
Overall: This hotel did not deliver the 4-star experience we expected or paid for.
The hotel's location near the lake is excellent and was the highlight of our stay. It was a short walk to restaurants and coffee shops. The staff was nice and efficient, particularly during checkout.
Room Issues:
We booked two premium rooms expecting corner windows with lake views as advertised. Instead, we were assigned a hot attic room (Room 601) with stairs (which we were never informed about) and only city views. The view from our room and the stairs leading to it were not shown on the hotel's website or on Booking.com. Additionally, the hotel advertises premium rooms with bathtubs on both sites, but neither of our two rooms had bathtubs. This was a significant disappointment and not what we paid for.
Service Concerns:
The hotel has no bellman service, and no staff offered assistance with our luggage. My husband had to carry both suitcases upstairs alone, which was particularly challenging as I've had two shoulder surgeries in the past six months and couldn't help.
Amenities & Housekeeping:
- No complimentary toiletries provided in the room and no soap in the shower - we had to source our own
- The towel provided on our last day was old and had such a strong odor we couldn't use it
- Part of the bathroom sink counter and two water glasses were not cleaned during our stay
- No coffee or tea available in rooms
- Only instant coffee and black tea available in common areas
- No drinks or snacks provided in the bedroom - the minibar was completely empty
Breakfast:
The breakfast was disappointing overall with stale croissants and overripe strawberries. The first day, the cappuccino was decent. However, on the second day we were told cappuccinos cost extra and only the first day was complimentary. We accepted the extra charge, but received a watery coffee with a thin layer of foamed milk that could never be called a cappuccino. After this experience, we chose to eat breakfast elsewhere despite having already paid for it at the hotel.
Overall: This hotel did not deliver the 4-star experience we expected or paid for.
Odgovor hotela
Napisano: 10. velj 2026.
Dear Patricia L,
Thank you very much for taking th time to share your experience with us. We sincerely regret that your stay did not meet your expectaions.
We appreciate you highlighting our location and the friendliness of our team, and at the sametime, we pay close attention to each of the points you make, as they are essential for reviewing prcesses, reinforcing our internal controls, and continuing to improve the experience of our guests.
egarding the assigned room, we understand your disappointment. During your stay, our team tried to ffer you alternatives to improve your comfort, including the possibility of a room change, an optio that was ultimately not finalized. Even so, we understand that the situation caused discomfort andwe regret not having achieved a solution that fully met your expectations.
Regarding the services, oom equipment, cleanliness, breakfast, and luggage assistance, we take detailed note of your observtions. All of them have been forwarded to the corresponding areas for analysis and improvement, as hey do not represent the experience we want to deliver or the level of service that defines our proosal.
We sincerely appreciate your frankness. Comments like yours allow us to identify concrete opprtunities for improvement and reinforce our commitment to a consistent, careful experience that is n line with what our guests expect when choosing us.
We hope that, despite this experience, you wil consider giving us another opportunity in the future to demonstrate the standard of service we see to offer.
Thank you very much for taking th time to share your experience with us. We sincerely regret that your stay did not meet your expectaions.
We appreciate you highlighting our location and the friendliness of our team, and at the sametime, we pay close attention to each of the points you make, as they are essential for reviewing prcesses, reinforcing our internal controls, and continuing to improve the experience of our guests.
egarding the assigned room, we understand your disappointment. During your stay, our team tried to ffer you alternatives to improve your comfort, including the possibility of a room change, an optio that was ultimately not finalized. Even so, we understand that the situation caused discomfort andwe regret not having achieved a solution that fully met your expectations.
Regarding the services, oom equipment, cleanliness, breakfast, and luggage assistance, we take detailed note of your observtions. All of them have been forwarded to the corresponding areas for analysis and improvement, as hey do not represent the experience we want to deliver or the level of service that defines our proosal.
We sincerely appreciate your frankness. Comments like yours allow us to identify concrete opprtunities for improvement and reinforce our commitment to a consistent, careful experience that is n line with what our guests expect when choosing us.
We hope that, despite this experience, you wil consider giving us another opportunity in the future to demonstrate the standard of service we see to offer.
Parovi
Napisano: 27. velj 2026.
Boravak: velj, 2026
OK for a couple of nights stay
Stayed for 2 nights as part of a tour. The room was large on 1st floor with partial view of lake. The room was hot so had to open only window directly above bed. The room was very dark with only 2 weak bedside lights and a small wall light in corner; as a result my husband cut his finger as so dark just had to rummage when unpacking.
The breakfast by Chilean standards was average. The hotel is on edge of town with an uphill 15 minute walk.
The breakfast by Chilean standards was average. The hotel is on edge of town with an uphill 15 minute walk.
Odgovor hotela
Napisano: 2. ožu 2026.
Dear Susan M, thank you for taking the time to share your experience with us.
We are pleased to hear that you found your room spacious and enjoyed the partial view of the lake during your stay.
Your feedback regarding the lighting and breakfast has been noted.
We appreciate your comments about the location, and we hope that the walk provided you with a chance to explore the surroundings.
We look forward to welcoming you back in the future and hope to provide an even more enjoyable experience.
We are pleased to hear that you found your room spacious and enjoyed the partial view of the lake during your stay.
Your feedback regarding the lighting and breakfast has been noted.
We appreciate your comments about the location, and we hope that the walk provided you with a chance to explore the surroundings.
We look forward to welcoming you back in the future and hope to provide an even more enjoyable experience.
Parovi
Napisano: 1. velj 2026.
Boravak: velj, 2026
nice hotel spoiled by road and dog noise at night through open windows.
we liked:
convenient location for lake and town centre
friendly attentive staff
large rooms
bar food very good for lunch
massages (excellent value)
laundry (good place to wash clothes for reasonable price)
we didn’t like :
road noise
dogs barking at night disturbing our sleep.
no aircon so windows need to be open when hot weather = noisy.
we enjoyed our stay except for noise at night. ( hotel could put in aircon to solve this problem.).
convenient location for lake and town centre
friendly attentive staff
large rooms
bar food very good for lunch
massages (excellent value)
laundry (good place to wash clothes for reasonable price)
we didn’t like :
road noise
dogs barking at night disturbing our sleep.
no aircon so windows need to be open when hot weather = noisy.
we enjoyed our stay except for noise at night. ( hotel could put in aircon to solve this problem.).
Odgovor hotela
Napisano: 2. velj 2026.
Dear Sailork, thank you for taking the time to shae your experience with us. We are pleased to hear that you appreciated our convenient location, friedly staff, and the quality of our bar food and massage services. Your feedback regarding the noise isturbances has been noted, and we understand how important a peaceful environment is for a restfulstay.
We hope to welcome you back soon, providing an even better experience. Thank you once again fr your valuable insights.
We hope to welcome you back soon, providing an even better experience. Thank you once again fr your valuable insights.
Parovi
Napisano: 14. lip 2026.
Boravak: lip, 2026
Excellent we really enjoy it
Excellent hotel we enjoy the days staff and room impeccable
Odgovor hotela
Napisano: 15. lip 2026.
Dear Bpondevie, thank you very much for your kind review. We are delighted to hear that you enjoyed your stay and found our staff and rooms impeccable. Your satisfaction is our top priority, and it is rewarding to know that we met your expectations. We appreciate your feedback and hope to welcome you back in the future for another wonderful experience. Thank you once again for choosing us.
Vrlo dobra lokacija
Imperial 695 Esq Itata, Puerto Varas, 5550000, Čile|0,82 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within 90 days), and a non-Chilean credit card.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Hotel Puelche: često postavljana pitanja
Trebate li let ili automobil za putovanje?
Jeste li znali da vam možemo pomoći u planiranju ostatka putovanja? Iskoristite ekskluzivne ponude i povoljne cijene za letove i najam automobila.Letovi do Puerto Varas
Najam automobila u Puerto Varas