JAZ Royal Palmariva
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu JAZ Royal Palmariva
JAZ Royal Palmariva
JAZ Royal Palmariva Smješten u zaljevu Makadi, samo nekoliko minuta vožnje od golf terena Makadi i Soma Bay, s pogledom na vlastitu netaknutu privatnu plažu s bazenima sa slatkom vodom, bazenom sa slanom vodom, dječjim bazenom, mini klubom, dječjim...
Recenzije od 
Obitelji
Napisano: 3. lip 2026.
Boravak: srp, 2025
Labranda Royal was called when we were
This place is one of the most relaxing we ve ever been in Hurghada, the terrace and the restaurant near the beach are so nice, big beach though it can get really crowded quick.
The shows are well put in the night, also in the day they make the most to entertain
Although is missing that great service, the overall experience was very good
The shows are well put in the night, also in the day they make the most to entertain
Although is missing that great service, the overall experience was very good
Pojedinci
Napisano: 10. ožu 2026.
Boravak: ožu, 2026
Dont bother
Very disappointed. Hotel/bedroom and pool areas need a huge overhaul and modernisation. Room is not too bad but not what you would expect of a 5 star hotel. Rust on bathroom unit, furniture outdated and limited facilities for tea/coffee etc. Pool loungers are old and the tablea are rusty and old. The only place currently open to eat is the buffet, none of the other restaurants are open despite the website stating they are open all year round. Pool.bars are not good, need a good upgrade, they are not open in evening so only place you can get a drink is main lobby and its packed so cant sit anywhere. Cocktails are not great quality and just served in a plastic cup,. No luxury to any of it. No atmosphere in the hotel. Food in buffet is basic and repetitive to say the least but as there is nowhere else to go there is no choice. Overall not what I expected and the webaite is deceiving people into thinking its 5 star luxury with many year round dining options and this is not the case.
Odgovor hotela
Napisano: 12. ožu 2026.
Dear Sum27865,
Thank you for sharing your impressions. We are genuinely sorry to learn that your stay did not reflect the comfortable, welcoming experience we aim to provide for every guest.
We value your observations about the overall ambiance and facilities, as well as your dining and beverage experience. Our standards are centered on providing a refined environment, attentive service, and amenities that feel both well-maintained and inviting.
We also appreciate your comments regarding food variety. Our culinary team strives to present a broad selection that appeals to many tastes and nationalities, and they are pleased to prepare specific items upon request so that meals feel more tailored and satisfying.
Your feedback is important to us, and we remain committed to the level of quality and hospitality that guests expect. We hope to have the opportunity to welcome you again for a stay that better reflects our service philosophy.
Best regards,
Hotelmanagement
Thank you for sharing your impressions. We are genuinely sorry to learn that your stay did not reflect the comfortable, welcoming experience we aim to provide for every guest.
We value your observations about the overall ambiance and facilities, as well as your dining and beverage experience. Our standards are centered on providing a refined environment, attentive service, and amenities that feel both well-maintained and inviting.
We also appreciate your comments regarding food variety. Our culinary team strives to present a broad selection that appeals to many tastes and nationalities, and they are pleased to prepare specific items upon request so that meals feel more tailored and satisfying.
Your feedback is important to us, and we remain committed to the level of quality and hospitality that guests expect. We hope to have the opportunity to welcome you again for a stay that better reflects our service philosophy.
Best regards,
Hotelmanagement
Parovi
Napisano: 20. velj 2026.
Boravak: lis, 2025
Misleading 5-Star Claim and Very Disappointing Stay at Labranda Royal Makadi
We stayed at Labranda Royal Makadi in October, traveling as two couples, and unfortunately, it was a very disappointing experience from start to finish.
The hotel is advertised as a 5-star property, with the added promise that choosing Labranda Royal over Labranda Club Makadi would give us additional access and a more premium experience. In reality, this was completely misleading. There are no clear delimitations between the two hotels, no signage explaining boundaries, yet if you happen to sit on a lounger in a different color section — even though you’ve booked the so-called 5-star option — you are quickly approached and even harassed by security. It felt unwelcoming and unnecessarily hostile.
The property itself is extremely outdated and nowhere near 5-star standards. Around the pool, several tiles are broken, posing an actual safety risk. The loungers are old and worn out. The beach restaurant is fitted with plastic chain curtains that look cheap and neglected rather than stylish or functional.
The rooms were equally disappointing. The furnishings are old, bedding feels dated, and the towels are clearly overused. The bathroom had visible rust, and both the bathtub and shower curtain looked aged and unclean. Overall, the room lacked the comfort and freshness you would expect from a hotel marketed at this level.
Food quality was another major letdown. Breakfast and lunch were especially poor, with very limited salad options and low-quality ingredients throughout. The morning sausages tasted artificial — almost chalk-like — and the deli meats were simply unpleasant. Variety and freshness were lacking across the board.
To be fair, the beach itself is large and overall quite nice. There is plenty of space, and the setting has potential. However, the entrance to the coral area on the right side is not maintained or properly managed. All that would be needed is a clearly created and safe entry point, which would significantly improve the experience for guests who want to snorkel. As it stands, the way people are currently entering the water there is quite dangerous, with no proper guidance or safe pathway over the rocks.
In summary, this hotel does not meet 5-star standards in terms of facilities, maintenance, food quality, or guest experience. With significant renovation and better organization, it could improve, but based on our stay, we would not return and would not recommend it to travelers expecting a true 5-star resort experience.
The hotel is advertised as a 5-star property, with the added promise that choosing Labranda Royal over Labranda Club Makadi would give us additional access and a more premium experience. In reality, this was completely misleading. There are no clear delimitations between the two hotels, no signage explaining boundaries, yet if you happen to sit on a lounger in a different color section — even though you’ve booked the so-called 5-star option — you are quickly approached and even harassed by security. It felt unwelcoming and unnecessarily hostile.
The property itself is extremely outdated and nowhere near 5-star standards. Around the pool, several tiles are broken, posing an actual safety risk. The loungers are old and worn out. The beach restaurant is fitted with plastic chain curtains that look cheap and neglected rather than stylish or functional.
The rooms were equally disappointing. The furnishings are old, bedding feels dated, and the towels are clearly overused. The bathroom had visible rust, and both the bathtub and shower curtain looked aged and unclean. Overall, the room lacked the comfort and freshness you would expect from a hotel marketed at this level.
Food quality was another major letdown. Breakfast and lunch were especially poor, with very limited salad options and low-quality ingredients throughout. The morning sausages tasted artificial — almost chalk-like — and the deli meats were simply unpleasant. Variety and freshness were lacking across the board.
To be fair, the beach itself is large and overall quite nice. There is plenty of space, and the setting has potential. However, the entrance to the coral area on the right side is not maintained or properly managed. All that would be needed is a clearly created and safe entry point, which would significantly improve the experience for guests who want to snorkel. As it stands, the way people are currently entering the water there is quite dangerous, with no proper guidance or safe pathway over the rocks.
In summary, this hotel does not meet 5-star standards in terms of facilities, maintenance, food quality, or guest experience. With significant renovation and better organization, it could improve, but based on our stay, we would not return and would not recommend it to travelers expecting a true 5-star resort experience.
Odgovor hotela
Napisano: 21. velj 2026.
Dear Marina T,
Thank you for sharing your detailed impressions. We are genuinely sorry to learn that your stay did not reflect the welcoming, comfortable experience our guests should enjoy.
Your feedback about the overall ambiance, condition of facilities, and room comfort is taken seriously, as our standards are centered on providing well-kept surroundings and a restful environment. We are also concerned that interactions around shared areas left you feeling uncomfortable, as our priority is always a respectful and hospitable atmosphere.
Regarding dining, we appreciate your comments on quality and variety. We maintain rigorous international food hygiene practices, including unannounced audits by an independent global health organization, and our corporate hygiene team oversees everything from kitchens to supplier controls. We also aim to present a wide array of dishes appealing to many tastes and nationalities, and our Chefs are available to prepare specific items on request through our Food & Beverage team.
It is encouraging to hear you enjoyed the beach setting. Our goal is for every aspect of the stay to be just as positive, and your remarks help us measure against that benchmark.
Thank you again for your time and perspective. We hope to have the opportunity to welcome you again for a visit that reflects our commitment to excellent service.
Best regrads,
Hotel Management
Thank you for sharing your detailed impressions. We are genuinely sorry to learn that your stay did not reflect the welcoming, comfortable experience our guests should enjoy.
Your feedback about the overall ambiance, condition of facilities, and room comfort is taken seriously, as our standards are centered on providing well-kept surroundings and a restful environment. We are also concerned that interactions around shared areas left you feeling uncomfortable, as our priority is always a respectful and hospitable atmosphere.
Regarding dining, we appreciate your comments on quality and variety. We maintain rigorous international food hygiene practices, including unannounced audits by an independent global health organization, and our corporate hygiene team oversees everything from kitchens to supplier controls. We also aim to present a wide array of dishes appealing to many tastes and nationalities, and our Chefs are available to prepare specific items on request through our Food & Beverage team.
It is encouraging to hear you enjoyed the beach setting. Our goal is for every aspect of the stay to be just as positive, and your remarks help us measure against that benchmark.
Thank you again for your time and perspective. We hope to have the opportunity to welcome you again for a visit that reflects our commitment to excellent service.
Best regrads,
Hotel Management
Parovi
Napisano: 5. velj 2026.
Boravak: velj, 2026
A deception
We had booked 6 months ago on the Transavia Holidays website for a week on this hotel namely the Labranda royal makadi that we already knew and very good quality. Shortly before our departure, and informed by social media of the change of ownership and name of the establishment, we informed our service provider. He had no response from the hotelier on change. On our arrival, on January 25, 2026, we found closed doors in front of the former Labranda royal makadi who became Jaz palmariva royal. We were asked to go to the hotel adjoining the Jazz palmariva beach ex Labranda makadi club.
We had no reservations in our name. After talking and calling our service provider, we found our reservation. Of course, it was not the same hotel or the same level of service. We received a bracelet in the name of the Jaz palmariva royal but you are at Jaz palmariva beach. Now you pay for a 5-star and you end up in a 4-star. We can talk about deception.
Our stay.
Nice rooms, efficient and friendly staff except at the reception. The quality manager is attentive.
Restoration of good quality but not of the level of the royal labranda.
Attention, we came for massages and treatments.
The Spa is closed without reopening date.
Entertainment is reduced and no amphitheatre shows in the evening due to budget restrictions.
In addition, sand trucks move on the beach for redevelopment.
We were deliberately deceived on our booking by the hotelier.
For the same prices, we will favour L'Albatros, a new establishment of magnificent design.
We had no reservations in our name. After talking and calling our service provider, we found our reservation. Of course, it was not the same hotel or the same level of service. We received a bracelet in the name of the Jaz palmariva royal but you are at Jaz palmariva beach. Now you pay for a 5-star and you end up in a 4-star. We can talk about deception.
Our stay.
Nice rooms, efficient and friendly staff except at the reception. The quality manager is attentive.
Restoration of good quality but not of the level of the royal labranda.
Attention, we came for massages and treatments.
The Spa is closed without reopening date.
Entertainment is reduced and no amphitheatre shows in the evening due to budget restrictions.
In addition, sand trucks move on the beach for redevelopment.
We were deliberately deceived on our booking by the hotelier.
For the same prices, we will favour L'Albatros, a new establishment of magnificent design.
Odgovor hotela
Napisano: 6. velj 2026.
Cher Gérard,
Nous vous remercions d'avoir partagé votre expérience et d'avoir pris le temps de détailler votre séjour. Nous vous présentons nos sincères excuses pour le fait que votre arrivée et certains aspects de votre visite n'aient pas été à la hauteur de l'expérience harmonieuse et sereine que nous nous efforçons d'offrir à chacun de nos clients.
Nous regrettons que l'organisation initiale et la perception de nos services n'aient pas reflété le niveau d'excellence et de cohérence qui guide notre service. Votre appréciation de la qualité des chambres, de la restauration et du professionnalisme de nos équipes, ainsi que de l'attention de notre responsable qualité, nous touche et renforce notre engagement en faveur d'une hospitalité attentive.
Nous tenons à vous rappeler que notre objectif est de vous fournir des informations claires, des services à la hauteur de vos attentes et un accueil courtois à chaque étape de votre séjour. Vos commentaires nous aident à maintenir nos standards élevés et à nous concentrer sur l'expérience idéale que nous nous efforçons de vous offrir.
Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir un séjour à la hauteur de nos ambitions en matière de service.
Cordialement,
La direction de l'hôtel
Nous vous remercions d'avoir partagé votre expérience et d'avoir pris le temps de détailler votre séjour. Nous vous présentons nos sincères excuses pour le fait que votre arrivée et certains aspects de votre visite n'aient pas été à la hauteur de l'expérience harmonieuse et sereine que nous nous efforçons d'offrir à chacun de nos clients.
Nous regrettons que l'organisation initiale et la perception de nos services n'aient pas reflété le niveau d'excellence et de cohérence qui guide notre service. Votre appréciation de la qualité des chambres, de la restauration et du professionnalisme de nos équipes, ainsi que de l'attention de notre responsable qualité, nous touche et renforce notre engagement en faveur d'une hospitalité attentive.
Nous tenons à vous rappeler que notre objectif est de vous fournir des informations claires, des services à la hauteur de vos attentes et un accueil courtois à chaque étape de votre séjour. Vos commentaires nous aident à maintenir nos standards élevés et à nous concentrer sur l'expérience idéale que nous nous efforçons de vous offrir.
Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir un séjour à la hauteur de nos ambitions en matière de service.
Cordialement,
La direction de l'hôtel
Parovi
Napisano: 13. sij 2026.
Boravak: sij, 2026
without these people, the rest would not be the same
come here the second time, the first time was certainly more fun when it was still called LABRANDA (and coco loco worked and evening programs were), but still a nice relaxed vacation.
Special thanks to Mustaaaaffaaa who won't leave you without fancy cocktails and Hamada who always smiles and walks you to the table
Special thanks to Mustaaaaffaaa who won't leave you without fancy cocktails and Hamada who always smiles and walks you to the table
Odgovor hotela
Napisano: 14. sij 2026.
Уважаемый vado15,
Благодарим вас за выбор нашего отеля и за то, что вы вновь доверили нам свой отдых. Мы рады, что вы отметили расслабляющую атмосферу.
Мы особенно благодарны за ваши добрые слова о наших коллегах Мustafa и Hamada. Внимательное обслуживание и высококачественные коктейли являются важной частью нашего сервиса, и мы рады, что это сделало ваше пребывание более приятным.
Мы ценим вашу лояльность и с нетерпением ждем возможности вновь приветствовать вас в нашем отеле.
С уважением,
Руководство отеля
Благодарим вас за выбор нашего отеля и за то, что вы вновь доверили нам свой отдых. Мы рады, что вы отметили расслабляющую атмосферу.
Мы особенно благодарны за ваши добрые слова о наших коллегах Мustafa и Hamada. Внимательное обслуживание и высококачественные коктейли являются важной частью нашего сервиса, и мы рады, что это сделало ваше пребывание более приятным.
Мы ценим вашу лояльность и с нетерпением ждем возможности вновь приветствовать вас в нашем отеле.
С уважением,
Руководство отеля
Vrlo dobra lokacija
km 34 Hurghada - Safaga Rd, Hurghada 1, Makadi Bay, Hurghada, 99999, Egipat|32,12 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
Za više informacija obratite se hotelu
Vrijeme doručka
Pon – ned od 07:00 do 10:00
Goste se moli da unaprijed obavijeste smještajni objekt JAZ Royal Palmariva o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. U bazenima i području oko bazena gosti cijelo vrijeme moraju nositi prikladne kupaće kostime. Nije dozvoljeno nositi široku pamučnu odjeću ni duge kupaće kostime. Molimo, imajte na umu da je prilikom prijave za mlađe goste potrebno predočiti rodni list.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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JAZ Royal Palmariva: često postavljana pitanja
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