Old Palace Resort Sahl Hasheesh
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni bez naknade |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Old Palace Resort Sahl Hasheesh
Old Palace Resort Sahl Hasheesh
Smješten na 200 metara dugoj privatnoj pješčanoj plaži, iza Pustinjskih planina u Sahl Hasheeshu u Hurgadi, ovaj resort s 5 zvjezdica nudi prostrane sobe s balkonom s pogledom na bazen, vrtove ili Crveno more.
Recenzije od 
Parovi
Napisano: 27. srp 2026.
Fantastic hotel, fantastic holiday
From the second we arrived at reception to check in, until the time our bags were taken out to the car at the end of our weeks stay, I could not have asked for more. All the staff in every department were friendly, polite, helpful and professional. C.R helped with many questions and nothing was to much trouble, a special thankyou to Hakim in the restaurant and Moustafa by the pool for all thier help and attention. The room was large, clean and had every thing you needed or wanted. The laundry service was fab, and so quick, iron to perfection. Food - oh so much, hot fresh and plenty of choice - the salad bar was heaven. All watched over by a team of great chefs.
The pool area was less crowded than the beach and the perfect place to get the sun. (Sales staff, especially "Dr Fish" need to learn that no thank you does not mean come back later! ) Other than that the pool was great with coffe, cold drinks, ice cream and snacks just a few steps away. Lots of entertainment in the evening as well.
One of the best holidays I have had in Egypt and there have been many!
Would i go back? Already booked, not something i usually do but this is a great hotel, credit to everyone. Huge thanks
The pool area was less crowded than the beach and the perfect place to get the sun. (Sales staff, especially "Dr Fish" need to learn that no thank you does not mean come back later! ) Other than that the pool was great with coffe, cold drinks, ice cream and snacks just a few steps away. Lots of entertainment in the evening as well.
One of the best holidays I have had in Egypt and there have been many!
Would i go back? Already booked, not something i usually do but this is a great hotel, credit to everyone. Huge thanks
Odgovor hotela
Napisano: 30. srp 2026.
Dear Christine,
Thank you so much for your wonderful review and for sharing your experience with us. We are truly delighted to know that your holiday was one of the best you have had in Egypt and that you have already booked your next stay with us. Your loyalty and trust mean the world to our entire team.
It is especially rewarding to hear that you enjoyed our warm hospitality from the moment you arrived until your departure. Your kind words about our team, particularly our Guest Relations colleagues, Hakim in the restaurant, and Moustafa by the pool, are sincerely appreciated. We will be delighted to share your compliments with them, as they will be thrilled to know they helped make your stay so memorable.
We are also pleased that you enjoyed your spacious room, our laundry service, the variety and quality of the food, the fresh salad selection, the relaxing pool area, and our evening entertainment. Knowing that these aspects contributed to such an enjoyable holiday is the greatest reward for all of us.
Thank you as well for your constructive feedback regarding the sales staff around the pool. We appreciate you bringing this to our attention, and we will address your comments with the concerned team to ensure that our guests' comfort and privacy are always respected.
We cannot wait to welcome you back for another memorable stay. Until then, we wish you all the best and thank you once again for choosing Old Palace Resort.
Kind regards,
Hotel Management Team
Old Palace Resort
Thank you so much for your wonderful review and for sharing your experience with us. We are truly delighted to know that your holiday was one of the best you have had in Egypt and that you have already booked your next stay with us. Your loyalty and trust mean the world to our entire team.
It is especially rewarding to hear that you enjoyed our warm hospitality from the moment you arrived until your departure. Your kind words about our team, particularly our Guest Relations colleagues, Hakim in the restaurant, and Moustafa by the pool, are sincerely appreciated. We will be delighted to share your compliments with them, as they will be thrilled to know they helped make your stay so memorable.
We are also pleased that you enjoyed your spacious room, our laundry service, the variety and quality of the food, the fresh salad selection, the relaxing pool area, and our evening entertainment. Knowing that these aspects contributed to such an enjoyable holiday is the greatest reward for all of us.
Thank you as well for your constructive feedback regarding the sales staff around the pool. We appreciate you bringing this to our attention, and we will address your comments with the concerned team to ensure that our guests' comfort and privacy are always respected.
We cannot wait to welcome you back for another memorable stay. Until then, we wish you all the best and thank you once again for choosing Old Palace Resort.
Kind regards,
Hotel Management Team
Old Palace Resort
Obitelji
Napisano: 5. svi 2026.
Boravak: svi, 2026
A very, very nice holiday
A wonderful place for relaxation and peace where we enjoyed ourselves immensely . The service is excellent and the response to any request is quick. The food is varied and delicious, and the chefs are extremely refined and respectful. The snacks were good but ran out early. The room is a bit small for a family of 4, but very clean.
Odgovor hotela
Napisano: 6. svi 2026.
Dear valued guest,
Good day from the Old Palace Resort
We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.
We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.
Warm regards,
Hotel Management
Old Palace Resort
Good day from the Old Palace Resort
We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.
We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.
Warm regards,
Hotel Management
Old Palace Resort
Obitelji
Napisano: 27. srp 2026.
Poor room quality
I went to old palace with my family * it is our yearly trip as we live abroad ’
The staff are okay but the room quality is super poor find the picture attached why should I accept this poor quality of room with all the money I payed, I was charged more than 200 USD per room. I expected more of it to be honest, the food is okay and the rest of the amenities are okay, but room like this come one!!!
The staff are okay but the room quality is super poor find the picture attached why should I accept this poor quality of room with all the money I payed, I was charged more than 200 USD per room. I expected more of it to be honest, the food is okay and the rest of the amenities are okay, but room like this come one!!!
Odgovor hotela
Napisano: 30. srp 2026.
Dear, Lobna waseim,
Thank you for taking the time to share your feedback following your recent stay with us.
We sincerely regret to learn that the condition of your room did not meet your expectations, especially considering this is your annual family trip. We fully understand your disappointment and apologize that the accommodation fell short of the standard you anticipated for your stay.
Please be assured that your comments, along with the attached photo, have been shared with our Engineering and Housekeeping teams for immediate inspection and the necessary corrective actions. Guest feedback is invaluable to us as it helps us identify areas where improvements are needed.
We are pleased to know that you found our staff, food, and other hotel facilities satisfactory. Nevertheless, we understand that the comfort and condition of the room play a significant role in the overall guest experience, and we regret that this aspect affected your holiday.
We truly value your loyalty and hope you will give us another opportunity to welcome you back in the future, allowing us to provide you with the level of comfort and service that reflects the genuine hospitality we strive to deliver.
kind regards,
Hotel Management Team
Old Palace Resort
Thank you for taking the time to share your feedback following your recent stay with us.
We sincerely regret to learn that the condition of your room did not meet your expectations, especially considering this is your annual family trip. We fully understand your disappointment and apologize that the accommodation fell short of the standard you anticipated for your stay.
Please be assured that your comments, along with the attached photo, have been shared with our Engineering and Housekeeping teams for immediate inspection and the necessary corrective actions. Guest feedback is invaluable to us as it helps us identify areas where improvements are needed.
We are pleased to know that you found our staff, food, and other hotel facilities satisfactory. Nevertheless, we understand that the comfort and condition of the room play a significant role in the overall guest experience, and we regret that this aspect affected your holiday.
We truly value your loyalty and hope you will give us another opportunity to welcome you back in the future, allowing us to provide you with the level of comfort and service that reflects the genuine hospitality we strive to deliver.
kind regards,
Hotel Management Team
Old Palace Resort
Obitelji
Napisano: 26. srp 2026.
Mik
إقامة غير مُرضية. الخدمة بطيئة وبها أخطاء، وبرامج الترفيه مملة وغير منظمة. مستوى النظافة دون المتوقع، والتكييف في اللوبي لا يعمل. الاستجابة للشكاوى بطيئة جدًا. أنصح بتحسين النظافة وتدريب الطاقم وصيانة التكييف قبل الحجز.
Terrible experience. Service was slow and often rude. Entertainment was chaotic and pointless. Rooms and public areas were dirty, and the lobby AC was broken. Staff ignored or delayed resolving complaints. I strongly advise against booking until management fixes cleanliness, staff competence, and the faulty AC.
Terrible experience. Service was slow and often rude. Entertainment was chaotic and pointless. Rooms and public areas were dirty, and the lobby AC was broken. Staff ignored or delayed resolving complaints. I strongly advise against booking until management fixes cleanliness, staff competence, and the faulty AC.
Odgovor hotela
Napisano: 30. srp 2026.
Dear Mik,
Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations.
Please accept our sincere apologies for the shortcomings you experienced regarding the service, cleanliness, entertainment, and the air conditioning in the lobby. This is certainly not the standard of hospitality we strive to provide, and we regret that we left you with such an unfavorable impression.
Your comments have been shared with the respective department heads for immediate review and corrective action. We take guest feedback very seriously, as it helps us identify areas that require improvement and enhance the quality of our services.
We understand your disappointment and deeply regret that we were unable to provide you with the comfortable and enjoyable experience you deserved. We hope you will consider giving us another opportunity in the future to demonstrate the genuine hospitality and high standards that we aim to deliver.
Kind regards,
Hotel Management Team
Old Palace Resort
Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations.
Please accept our sincere apologies for the shortcomings you experienced regarding the service, cleanliness, entertainment, and the air conditioning in the lobby. This is certainly not the standard of hospitality we strive to provide, and we regret that we left you with such an unfavorable impression.
Your comments have been shared with the respective department heads for immediate review and corrective action. We take guest feedback very seriously, as it helps us identify areas that require improvement and enhance the quality of our services.
We understand your disappointment and deeply regret that we were unable to provide you with the comfortable and enjoyable experience you deserved. We hope you will consider giving us another opportunity in the future to demonstrate the genuine hospitality and high standards that we aim to deliver.
Kind regards,
Hotel Management Team
Old Palace Resort
Obitelji
Napisano: 14. srp 2026.
Another heavenly and unforgettable stay!
We think back with emotion to our absolutely magical stay at the Old Palace Resort, early June 2026.
It was our third visit to this exceptional establishment, and the experience proved to be just as perfect!
From the very first moments, we were enveloped by that warm and friendly atmosphere that makes this hotel so special.
The staff shows rare kindness, always smiling and entirely dedicated to the guests. You immediately feel at home there, in an idyllic setting that lives up to the place.
The hotel stands out for its cleanliness, its impeccable maintenance, and its serenity, which guarantee a total disconnection and absolute relaxation.
As for the beach, it remains one of our favorites: a magnificent stretch of peaceful sand, ideal for enjoying the sea and the sun in complete tranquility.
For this stay, we booked a junior suite again and we did not regret it! It was a true haven of peace, spacious, extremely comfortable, and beautifully decorated.
A huge thank you to all the teams for their impeccable professionalism and their touching hospitality. We would particularly like to acknowledge:
Mahmoud El-Tayeb: his dedication and kindness toward guests are exceptional. He surrounds us with such warm attention that we really feel like we are part of his own family. Always attentive and sincerely concerned about everyone's well-being, he has become a very dear friend over the course of our stays. His presence makes all the difference!
Mohamed Anwar: It is a real pleasure to chat with him. He is always smiling, incredibly helpful, and demonstrates an exemplary sense of service in every interaction.
Our server Hakim: A great professional, with exemplary responsiveness and always attentive. He anticipated all our needs with a smile throughout our stay.
Mahmoud Ahmed Fateh (Mango Man No. 1): a wonderful new acquaintance during this stay! We met him this time, and he is an incredibly friendly person who brings a real breath of freshness and good humor to our days.
The beach bar staff and the beach attendants: a big thank you to them for their daily hospitality, their efficiency, and their constant kindness, which make the days by the water so pleasant.
The entire gardening team: a huge bravo and our warm congratulations to all the gardeners for their superb work! Thanks to their daily care, the beauty of the vegetation and the splendor of the gardens beautifully highlight this magical place.
One thing is certain: this third stay will not be the last! We look forward to returning at the end of September.
See you very soon!
It was our third visit to this exceptional establishment, and the experience proved to be just as perfect!
From the very first moments, we were enveloped by that warm and friendly atmosphere that makes this hotel so special.
The staff shows rare kindness, always smiling and entirely dedicated to the guests. You immediately feel at home there, in an idyllic setting that lives up to the place.
The hotel stands out for its cleanliness, its impeccable maintenance, and its serenity, which guarantee a total disconnection and absolute relaxation.
As for the beach, it remains one of our favorites: a magnificent stretch of peaceful sand, ideal for enjoying the sea and the sun in complete tranquility.
For this stay, we booked a junior suite again and we did not regret it! It was a true haven of peace, spacious, extremely comfortable, and beautifully decorated.
A huge thank you to all the teams for their impeccable professionalism and their touching hospitality. We would particularly like to acknowledge:
Mahmoud El-Tayeb: his dedication and kindness toward guests are exceptional. He surrounds us with such warm attention that we really feel like we are part of his own family. Always attentive and sincerely concerned about everyone's well-being, he has become a very dear friend over the course of our stays. His presence makes all the difference!
Mohamed Anwar: It is a real pleasure to chat with him. He is always smiling, incredibly helpful, and demonstrates an exemplary sense of service in every interaction.
Our server Hakim: A great professional, with exemplary responsiveness and always attentive. He anticipated all our needs with a smile throughout our stay.
Mahmoud Ahmed Fateh (Mango Man No. 1): a wonderful new acquaintance during this stay! We met him this time, and he is an incredibly friendly person who brings a real breath of freshness and good humor to our days.
The beach bar staff and the beach attendants: a big thank you to them for their daily hospitality, their efficiency, and their constant kindness, which make the days by the water so pleasant.
The entire gardening team: a huge bravo and our warm congratulations to all the gardeners for their superb work! Thanks to their daily care, the beauty of the vegetation and the splendor of the gardens beautifully highlight this magical place.
One thing is certain: this third stay will not be the last! We look forward to returning at the end of September.
See you very soon!
Odgovor hotela
Napisano: 22. srp 2026.
Dear valued guest
Thank you for your lovely reviewing and your positive feedback. We are glad to hear that our hotel met your expectations and you have spent a good time here Thank you so much for your loyalty to our hotel and for your kind words!
We would like to welcome you back soon.
Warm regards,
Hotel Management
Old Palace Resort
Thank you for your lovely reviewing and your positive feedback. We are glad to hear that our hotel met your expectations and you have spent a good time here Thank you so much for your loyalty to our hotel and for your kind words!
We would like to welcome you back soon.
Warm regards,
Hotel Management
Old Palace Resort
Izvrsna lokacija
Hurghada 1, Hurghada, 84521, Egipat|24,45 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 11 g. ili mlađe
Besplatno
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni bez naknade
Doručak je dostupan
Opcije doručka
Vegetarijanski doručak
Cijena doručka
Za više informacija obratite se hotelu
Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. Please note that for the Honey-Moon bookings , a marriage certificate must be available & wedding date must be maximum 6 months before arrival date. Pet Friendly Maximum Weight of 5 kg with Extra charge of $100 per pet per stay to be charged during check in (Maximum 1 pet per Chalet) Please note that pets are only allowed in the following room: Chalet (Pet Friendly). In case of reserving 5 Rooms or more different payment policies will be applied otherwise the hotel have the right to cancel the reservation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Resort in advance of your expected arrival time. You can contact the property directly with the contact details provided in your confirmation.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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Old Palace Resort Sahl Hasheesh: često postavljana pitanja
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