Il Mercato Hotel & Spa
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Il Mercato Hotel & Spa
Il Mercato Hotel & Spa
Ovaj hotel s 5 zvjezdica, Hotel u Sharm El Sheikhu nalazi se u blizini obale Crvenog mora. Nudi elegantan interijer i elegantne sobe s udobnim krevetima. Luksuzni sadržaji uključuju prostrane vanjske bazene.
Recenzije od 
Obitelji
Napisano: 25. srp 2026.
Beautiful hotel wonderful staff and lots to offer.
I found it truly lovely hotel , the staff were all lovely. It’s still having so much added to it. It could improve in the dining area and the food options. Food was a let down. Lovely place though.
Obitelji
Napisano: 11. lip 2026.
Boravak: lip, 2026
TOP, NO. 1 THE MARKET - FANTASTIC EXPERIENCE
The Hotel Il Mercato Aqua Park & Spa has been a guarantee for our family for over 3 years now. The architectural style and interior design of Italian influence are a point of pride. The Director Mr. Gelil attentively follows, with utmost care and availability, the needs of all guests, ensuring a relaxing vacation without "hitches" or unforeseen events. The dining options are very good, and the assortment and variety of dishes are satisfactory. All the staff are smiling and always friendly, but a special mention should also go to Mr. Ahmed Badawy and Mr. Mohammed Kamal from the reception. The rooms are very comfortable and spacious, although some should be renewed and improved in terms of regular maintenance. In summary, I strongly recommend the Mercato if you are looking for a beautiful top-notch vacation in the Old Sharm-Hadaba area.
Parovi
Napisano: 17. srp 2026.
Best holiday ever
I absolutely love this Hotel, we have stayed there the last 2 years over Christmas and New year and we are going back this year in December 2026 for 23 nights. The Hotel is great, the food is lovely and the Staff are the most friendliest we have come across in all of the hotels we have stayed at. One person of many who stood out for us was the DJ Cash. He played great music by the Pool where animation staff had guests up and dancing by the Pool side and then there was the evening entertainment on the Roof Bar. Cash played great music in the run up to the Animation Team doing party games with all the guests. Also playing music for some of the quizzes whereby we had to name the singer and name the song. Then when the Animation Team had finished Cash DJ'd for the Disco after. Everyone was up dancing. Also he knew my favourite song "Water" by Tyler who every evening Cash would play it for me without me asking ❤️ now whenever I hear that song I always think of my wonderful holiday at il Mercato, Sharm El Sheikh. BEST DJ of any hotel we have stayed at! He is also so friendly and comes to chat with us whenever he has a minute. We cannot wait to be back in December to see him and make fantastic memories once again. Jay & Julie ❤️
More
Date of stay:
December 2025
More
Date of stay:
December 2025
Odgovor hotela
Napisano: 19. srp 2026.
Dear Mr. Jay & Mrs. Julie,
Thank you so much for sharing your wonderful memories and for your heartfelt review of your stays at IL Mercato Splash Aqua Park.
It is truly an honor to welcome you back year after year, especially during the festive Christmas and New Year period. Knowing that you have chosen to spend these special occasions with us and are already planning your return in December 2026 for 23 nights means a great deal to our entire team.
We are delighted to hear that you enjoy our hotel, food, and most importantly, the friendly and welcoming service provided by our colleagues. Creating a home-away-from-home atmosphere for our guests is something we are very proud of.
We sincerely appreciate your special mention of DJ Cash and our Animation Team for creating enjoyable moments and adding to the holiday atmosphere.
Thank you once again for your loyalty, kindness, and for considering IL Mercato your holiday home. We cannot wait to welcome you back in December 2026, where more unforgettable moments, music, laughter, and memories await you.
With our warmest regards,
Hotel Management
Thank you so much for sharing your wonderful memories and for your heartfelt review of your stays at IL Mercato Splash Aqua Park.
It is truly an honor to welcome you back year after year, especially during the festive Christmas and New Year period. Knowing that you have chosen to spend these special occasions with us and are already planning your return in December 2026 for 23 nights means a great deal to our entire team.
We are delighted to hear that you enjoy our hotel, food, and most importantly, the friendly and welcoming service provided by our colleagues. Creating a home-away-from-home atmosphere for our guests is something we are very proud of.
We sincerely appreciate your special mention of DJ Cash and our Animation Team for creating enjoyable moments and adding to the holiday atmosphere.
Thank you once again for your loyalty, kindness, and for considering IL Mercato your holiday home. We cannot wait to welcome you back in December 2026, where more unforgettable moments, music, laughter, and memories await you.
With our warmest regards,
Hotel Management
Obitelji
Napisano: 17. srp 2026.
Fairly reasonable stay
Honest review
We are still here!!
On arrival hotel looks beautiful lobby also beautiful! Reception staff were lovely on arrival.
Room very big but also in bad need of renovation!! Bathroom door doesnt close and toilet flusher kept breaking. Place could be cleaner on arrival as we had last guests slippers under bed and floor needed mopped.
Honestly instead of building new things onto hotel i would redecorate what needs done with main hotel as the hotel could be amazing!
Pools fab i loved that i haven’t to get up early to get a sunbed this was a big bonus!
First day in dining room unbelievable rude guests that were there on day passes! They tend to take over dining room and no concept of queues! Will push into u no like your not even there!! Obviously this has nothing to do with hotel but maybe look into queue system to improve this! Get there when opens as if u go later its a cattle market!
Staff in restaurant and bars unbelievably friendly and couldn’t do enough for us they deserve the 5 star rating. Ahmed definitely couldnt do enough for us!
Onto our last few days i took very sick and was unable to leave my room!! I cant be 100 per sure what it was but have fair idea.
Check out Anna assisted us get our room onto till 3pm she is a very helpful lady!
Other than that we had a fairly good time and u get what u pay for!
We are still here!!
On arrival hotel looks beautiful lobby also beautiful! Reception staff were lovely on arrival.
Room very big but also in bad need of renovation!! Bathroom door doesnt close and toilet flusher kept breaking. Place could be cleaner on arrival as we had last guests slippers under bed and floor needed mopped.
Honestly instead of building new things onto hotel i would redecorate what needs done with main hotel as the hotel could be amazing!
Pools fab i loved that i haven’t to get up early to get a sunbed this was a big bonus!
First day in dining room unbelievable rude guests that were there on day passes! They tend to take over dining room and no concept of queues! Will push into u no like your not even there!! Obviously this has nothing to do with hotel but maybe look into queue system to improve this! Get there when opens as if u go later its a cattle market!
Staff in restaurant and bars unbelievably friendly and couldn’t do enough for us they deserve the 5 star rating. Ahmed definitely couldnt do enough for us!
Onto our last few days i took very sick and was unable to leave my room!! I cant be 100 per sure what it was but have fair idea.
Check out Anna assisted us get our room onto till 3pm she is a very helpful lady!
Other than that we had a fairly good time and u get what u pay for!
Odgovor hotela
Napisano: 19. srp 2026.
Dear Ms. Jolele
Thank you for taking the time to share your detailed feedback regarding your stay at IL Mercato Splash Aqua Park.
We are pleased to hear that you enjoyed our beautiful lobby, spacious rooms, swimming pools, and the warm hospitality provided by our team members. Your kind words about our Restaurant and Bar teams, especially Ahmed, are greatly appreciated. We will be delighted to share your recognition with him, as it is always encouraging for our colleagues to know their efforts are valued. We are also happy to hear that Anna from Reception was able to assist you and make your departure experience more comfortable.
At the same time, we sincerely appreciate your constructive comments regarding the room condition, cleanliness, and maintenance issues you experienced. Please accept our apologies for any inconvenience caused. Your observations have been shared with the relevant departments, as we continuously work on improving our facilities and ensuring a higher level of comfort for our guests.
We also appreciate your feedback regarding the dining experience and crowd management. While some situations are beyond our direct control, we always review ways to improve the overall guest experience and make meal times more comfortable and organized for everyone.
We are sorry to hear that you felt unwell during the final days of your stay and hope you have made a full recovery. The health and well-being of our guests are very important to us, and we appreciate you sharing this with us.
Thank you once again for your balanced review and for recognizing both the positive aspects and areas where we can improve. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Hotel Management
Thank you for taking the time to share your detailed feedback regarding your stay at IL Mercato Splash Aqua Park.
We are pleased to hear that you enjoyed our beautiful lobby, spacious rooms, swimming pools, and the warm hospitality provided by our team members. Your kind words about our Restaurant and Bar teams, especially Ahmed, are greatly appreciated. We will be delighted to share your recognition with him, as it is always encouraging for our colleagues to know their efforts are valued. We are also happy to hear that Anna from Reception was able to assist you and make your departure experience more comfortable.
At the same time, we sincerely appreciate your constructive comments regarding the room condition, cleanliness, and maintenance issues you experienced. Please accept our apologies for any inconvenience caused. Your observations have been shared with the relevant departments, as we continuously work on improving our facilities and ensuring a higher level of comfort for our guests.
We also appreciate your feedback regarding the dining experience and crowd management. While some situations are beyond our direct control, we always review ways to improve the overall guest experience and make meal times more comfortable and organized for everyone.
We are sorry to hear that you felt unwell during the final days of your stay and hope you have made a full recovery. The health and well-being of our guests are very important to us, and we appreciate you sharing this with us.
Thank you once again for your balanced review and for recognizing both the positive aspects and areas where we can improve. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
Warm regards,
Hotel Management
Skupine
Napisano: 16. srp 2026.
Felt very unwelcome on arrival and discriminated against being a single parent there
Just returned from this hotel. First time in Egypt. Will return but never to this hotel. Anytime we left the hotel the vibes flowed again. Very deceptive to advertisement. Arrived approx at 20.30 and was unable to access a suitable room until 10.30-11pm. Actually cried on the first evening. Took 4 days to get some towels for the bathroom. Fridge didn't work. Asked repeatedly but gave up. Air con was excellent. Staff worked very hard but felt very discriminated against as a single parent there. Felt extremely unwelcome. No explanation of what the hotel provided etc on arrival or even the all inclusive options at the beach. Food was brilliant. Shaima at the spa is a beautiful lady inside and out. Made the best of it. Stay away unless you like to give your money away and be told what to do. Not a relaxing hotel. Anna on reception has excellent customer service and is really attentive. Definitely returning to Egypt but will try a different hotel
Odgovor hotela
Napisano: 21. srp 2026.
Dear Valued Guest,
Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate your honesty, as guest comments help us identify areas where we can improve.
We are truly sorry to hear that your arrival experience did not meet your expectations and that you felt unwelcome during your stay. Please accept our sincere apologies for any inconvenience. Every guest is important to us, and we always aim to provide a warm, respectful, and comfortable atmosphere for all our visitors and their families.
We regret the delays you encountered regarding your room, towels, and the issues with the fridge. These are not the standards we strive to maintain, and your comments have been shared with the relevant departments for review and improvement. We also appreciate your feedback regarding the arrival information provided, and we will work on ensuring our guests receive clearer guidance about the hotel facilities, services, and all-inclusive benefits from the beginning of their stay.
We are pleased to know that you enjoyed the food, appreciated the air conditioning, and recognized the efforts of our hardworking team members. Your kind words about Shaima from the Spa and Anna from Reception will be shared with them, as such recognition means a great deal to our colleagues.
We hope that your next visit to Egypt brings you wonderful memories, and we would appreciate the opportunity to welcome you again in the future and provide you with the level of hospitality you deserve.
Warm regards,
Hotel Management
Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate your honesty, as guest comments help us identify areas where we can improve.
We are truly sorry to hear that your arrival experience did not meet your expectations and that you felt unwelcome during your stay. Please accept our sincere apologies for any inconvenience. Every guest is important to us, and we always aim to provide a warm, respectful, and comfortable atmosphere for all our visitors and their families.
We regret the delays you encountered regarding your room, towels, and the issues with the fridge. These are not the standards we strive to maintain, and your comments have been shared with the relevant departments for review and improvement. We also appreciate your feedback regarding the arrival information provided, and we will work on ensuring our guests receive clearer guidance about the hotel facilities, services, and all-inclusive benefits from the beginning of their stay.
We are pleased to know that you enjoyed the food, appreciated the air conditioning, and recognized the efforts of our hardworking team members. Your kind words about Shaima from the Spa and Anna from Reception will be shared with them, as such recognition means a great deal to our colleagues.
We hope that your next visit to Egypt brings you wonderful memories, and we would appreciate the opportunity to welcome you again in the future and provide you with the level of hospitality you deserve.
Warm regards,
Hotel Management
Izvrsna lokacija
Hadabet Om El Seed, Sharm El Sheikh, 46619, Egipat|13,93 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 7 do 11 g.
9 € (USD10) po osobi po noćenju
u dobi od 6 g. ili mlađe
Besplatno
u dobi od 3 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
9 € (oko 10 USD osobi)
Vrijeme doručka
Pon – ned od 07:00 do 10:00
U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Goste se moli da unaprijed obavijeste smještajni objekt Il Mercato Hotel & Spa o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Prije dolaska potrebno je uplatiti polog putem bankovne doznake. Smještajni objekt kontaktirat će vas nakon rezervacije s uputama za uplatu pologa. Please check your visa requirements before you travel. Kindly note that guests must present the same credit card used to make the booking upon check-in. If guests are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in. Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Il Mercato Hotel & Spa: često postavljana pitanja
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