VALO Hotel & Work Helsinki
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Više o hotelu VALO Hotel & Work Helsinki
VALO Hotel & Work Helsinki
VALO Hotel & Work Helsinki has a restaurant, a fitness centre and bar in Helsinki. Boasting family rooms, this property also provides guests with a terrace.
Napisano: 21. ožu 2026.
Boravak: ožu, 2026
Compact room but facilities good
Odgovor hotela
Napisano: 23. ožu 2026.
Thank you for your detailed feedback! We’re delighted to hear you really liked VALO and that check-in was easy, our team was helpful, and the atrium and common areas made a great impression. It’s also wonderful to know you enjoyed the in-room kettle and amenities, the comfortable bed, adjustable temperature, and the dimmable lighting.
Thank you as well for your notes about the shower — we’ll share your comments on water pressure and temperature with our maintenance team for review.
We hope to welcome you back again soon.
TIP: Consider also to book next time one of our Comfort (17m²) or Deluxe (27m²) rooms to get a bigger and more comfortable room — bathrobe & slippers are also included in those upper category rooms.
Have nice spring time and warm welcome back to Helsinki and VALO!
Sunny regards,
Heikki Päätalo
VALO Experience Manager & Head Concierge
VALO Hotel & Work
Napisano: 20. srp 2026.
Boravak: srp, 2026
Napisano: 16. srp 2026.
Boravak: srp, 2026
Nice premises But affordable to too many
Odgovor hotela
Napisano: 16. srp 2026.
Thank you for your feedback. We’re glad to hear you liked our premises and that you enjoyed the rooftop wellness area and bar.
We’re sorry, however, that there was an unpleasant drain smell in the bathroom. This should not be part of the room experience, and we will forward the feedback to our housekeeping and maintenance teams so the room can be checked properly.
We also apologise that breakfast felt too crowded and uncomfortable. Busy breakfast times can affect the atmosphere, but we understand that breakfast should still feel smooth and pleasant for all guests. We will share your comments with our restaurant team so we can continue improving the flow, guidance, and overall breakfast experience during peak times.
Thank you again for sharing your thoughts.
Have nice summer time and warm welcome back to Helsinki and VALO!
Sunny regards,
Heikki Päätalo
VALO Experience Manager & Head Concierge
VALO Hotel & Work
Napisano: 10. srp 2026.
Boravak: srp, 2026
Very nice stay!
Odgovor hotela
Napisano: 14. srp 2026.
Thank you so much for your fantastic 5/5 review! We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you had such an enjoyable stay and that you found our hotel clean, cosy, and comfortable. It’s wonderful to know that you enjoyed the wellness area, our breakfast, and especially your dinner in our restaurant. We’re also happy that our standard room met your needs and provided a functional and comfortable stay.
As a tip for your next visit, you might enjoy one of our more spacious room categories, such as the Comfort (17 m²) or Deluxe (27 m²) room. They offer extra space for an even more comfortable stay, and both room types also include complimentary bathrobes and slippers for added comfort.
We hope to have the pleasure of welcoming you back again soon. Wishing you a wonderful rest of the summer!
Kind regards,
Viivi Tupamäki
Front Office Manager
VALO Hotel & Work
Napisano: 6. srp 2026.
Boravak: srp, 2026
This hotel was not for us – maybe for someone else
- No one enforces the rules in wellness-area – guests are going directly from sauna to pool without taking a shower because a) not enough showers available, b) too impatient to wait to get into shower, c) too lazy to go from outside to inside showers
- Hotel layout is confusing: If your room is next to the B-elevator and you want to go to wellness area, you need to walk through the whole floor to reach A-elevators. B-elevator does not reach the 7th floor
- Young noisy children running around the hotel and bar area closer to midnight – even though the parents has the primary responsibility, the hotel staff should guide their guests
- Great breakfast and steam sauna in wellness-area though, which would be the only reasons we would come back
Odgovor hotela
Napisano: 10. srp 2026.
Thank you for taking the time to share your feedback.
We are pleased to hear that you enjoyed our breakfast and the steam sauna in the wellness area. At the same time, we are truly sorry that several aspects of your stay did not meet your expectations.
We apologize for the issues you experienced with both rooms, including the cleanliness and the sewer smell. We will share your feedback with our housekeeping and maintenance teams for further investigation.
We also appreciate your comments regarding the wellness area and noise levels in the hotel. While children are always the responsibility of their guardians, our team should step in if guests are disturbing others or not following the wellness rules.
Thank you as well for your comments regarding the hotel layout. While the building's design cannot be changed, we understand that it may be confusing for first-time visitors, and we will consider how we can improve our guest guidance.
We appreciate your honest feedback and hope we will have the opportunity to provide you with a better experience in the future.
Have a lovely summer!
Kind regards,
Viivi Tupamäki
Front Office Manager
VALO Hotel & Work
Vrlo dobra lokacija
109 Mannerheimintie, Helsinki, 00280, Finska|4,99 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

