Yndo Hôtel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Više o hotelu Yndo Hôtel
Yndo Hôtel
Luksuzni hotel Yndo smješten je u privatnoj vili iz 19. stoljeća u srcu povijesnog centra Bordeauxa, a sadrži mirisni vrt i zasjenjenu terasu, gdje gosti mogu uživati u elegantnom, ali i mirnom boravku.
Napisano: 15. lip 2026.
Boravak: lip, 2026
Best in Bordeaux
Napisano: 12. ožu 2026.
Boravak: ožu, 2026
A sublime 5* hotel
Odgovor hotela
Napisano: 25. ožu 2026.
Nous vous remercions sincèrement pour ce magnifique commentaire qui nous touche beaucoup.
Nous sommes ravis que vous ayez été sensible à l’univers singulier de l’hôtel, à sa décoration et aux œuvres d’art qui le composent. Chaque détail a en effet été pensé avec soin pour offrir une expérience unique. Votre appréciation de la chambre, de son balcon sur la cour intérieure ainsi que des attentions gourmandes nous fait très plaisir.
Nous sommes également heureux que vous ayez apprécié la qualité de nos produits d’accueil, en particulier l’huile pour le corps, ainsi que notre petit déjeuner sur mesure.
Enfin, vos mots à l’égard de notre équipe nous vont droit au cœur. Offrir un service attentionné, chaleureux et sincère est au centre de notre démarche.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.
Bien sincèrement,
L'équipe Yndo
Napisano: 29. srp 2026.
Boravak: srp, 2026
Napisano: 17. lip 2026.
Boravak: lip, 2026
Elegance in the heart of Bordeaux
Napisano: 13. lip 2026.
Boravak: lip, 2026
A disappointing stay and we would not recommend staying at YNDO
Upon arrival, despite it being quite late, the hotel graciously upgraded us to the next room category. It was a thoughtful gesture and a wonderful start to our stay. Unfortunately, that was where the positive experience ended.
The upgraded room was located in an annex building and immediately presented major issues. The minibar refrigerator emitted a loud, constant noise that made the room unusable for sleeping. Even worse was the smell. I don't know whether someone had previously smoked in the room or if an industrial deodorizer had been used to mask another odor, but the air quality was terrible and impossible to ignore.
When we reported the problems, we were initially told there were no other rooms available. Eventually, another room was found, but it was in a category below the one we had originally booked. At 1:00 a.m., we didn't care about the downgrade—we simply wanted a clean, quiet room so we could get some rest.
The replacement room was quieter, but it came with another surprise: there were no actual windows, only skylights. The space felt dark and claustrophobic. Ironically, even the upgraded room lacked a true exterior view, featuring only a large decorative round window that looked directly onto a brick wall.
For a property charging well over €600 per night, I expected much more. The hotel seems to be trying very hard to be artistic, hip, and unconventional, but for us it completely missed the mark. The rooms felt inexpensive, the property felt tired and in need of refreshing, and the overall experience did not align with a luxury property or price point.
The location was also disappointing. While opinions on neighborhoods can vary, we found the street surrounding the hotel to feel dingy, dirty, and uncomfortable, especially at night. It did not provide the charming Bordeaux experience we were hoping for and certainly did not feel like a luxury hotel setting.
After one night, we canceled the remainder of our stay and checked out. We simply were not comfortable staying any longer.
My advice to prospective guests is not to rely solely on the hotel's photography. Looking back, I understand why many of the images are shot from highly artistic angles—they don't provide a clear sense of the actual room layouts, views, or limitations.
We travel extensively and frequently stay in luxury boutique hotels around the world. We appreciate properties that feel authentic, immersive, and reflective of their destination. I truly wanted YNDO Hotel to be one of those places. Instead, it was one of the most disappointing hotel experiences we've had in recent years, made even more frustrating by the premium price tag.
Izvrsna lokacija
108 Rue Abbé de l'Épée, Bordeaux, 33000, Francuska|0,79 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
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