Hilton Lille
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Klimatizacija
Centar za fitness
24-satna recepcija
Restoran
Za nepušače
Više o hotelu Hilton Lille
Hilton Lille
Hotel Hilton Lille nalazi se nasuprot željezničke stanice Gare de Lille-Europe, s koje polaze izravne linije do Pariza i Londona. Hotel je udaljen 1,6 km od Lille Grand Palais i 1,8 km od kongresnog centra Nouveau Siecle.
Recenzije od 
Pojedinci
FR
Napisano: 7. kol 2026.
Boravak: svi, 2026
Very good
Two nights at the Hilton to visit friends in Lille before leaving for London. Very spacious and clean room. Well-equipped and quiet. Nice view of Lille. We didn't hear the noise of the city at all. I did not try the breakfast or the meals. Average welcome but overall very good and very convenient because it is a stone's throw from the Eurostar departure.
Odgovor hotela
Napisano: 4. ruj 2026.
Cher Mylittletrip38,
Merci beaucoup d’avoir pris le temps de partager votre expérience !
Nous sommes ravis que vous ayez apprécié le confort de votre chambre, son calme, sa propreté ainsi que la belle vue sur Lille. Notre emplacement, à deux pas de la gare Lille Europe et du départ de l’Eurostar, est effectivement idéal pour profiter de Lille ou poursuivre son voyage vers Londres.
Nous sommes toutefois désolés que l’accueil n’ait pas été pleinement à la hauteur de vos attentes. La qualité de l’accueil et l’attention portée à chaque client sont essentielles pour nous, et nous ne manquerons pas de partager votre remarque avec notre équipe.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage à Lille.
Bien cordialement,
Merci beaucoup d’avoir pris le temps de partager votre expérience !
Nous sommes ravis que vous ayez apprécié le confort de votre chambre, son calme, sa propreté ainsi que la belle vue sur Lille. Notre emplacement, à deux pas de la gare Lille Europe et du départ de l’Eurostar, est effectivement idéal pour profiter de Lille ou poursuivre son voyage vers Londres.
Nous sommes toutefois désolés que l’accueil n’ait pas été pleinement à la hauteur de vos attentes. La qualité de l’accueil et l’attention portée à chaque client sont essentielles pour nous, et nous ne manquerons pas de partager votre remarque avec notre équipe.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage à Lille.
Bien cordialement,
Parovi
UK
Napisano: 28. kol 2026.
Boravak: kol, 2026
Perfect stay
Check in very friendly and quick. Allocated a city view room on 7th floor. Overlooks the Eurostar train station and down into the old town which is a 10-15 min walk. Room quiet. Fridge, safe, hairdryer, quick, fast and easy to connect WiFi. We had access to the executive lounge located on ground floor, nice to have a glass of wine at the end of the day. A few nibbles too. Staff are all very nice, helpful, friendly. Breakfast had a good choice and clean restaurant with nice ambience. The hot elements (bacon, eggs etc) could have been hot but overall it was very good. Definitly would stay again and I’d recommend. Excellent location.
Odgovor hotela
Napisano: 4. ruj 2026.
Dear SHfly747,
Thank you very much for your wonderful feedback!
We are delighted to hear that you had a perfect stay with us and that you enjoyed our excellent location, your City View room and the peaceful atmosphere, despite being so close to Lille Europe station.
It is particularly lovely to know that our team made you feel welcome and well looked after throughout your stay. We are also pleased that you enjoyed the Executive Lounge and the opportunity to unwind with a glass of wine after a day in Lille, as well as our breakfast selection and restaurant atmosphere.
We have also taken note of your comment regarding the temperature of the hot breakfast items and will share it with our Food & Beverage team.
Thank you once again for recommending Hilton Lille. It was a pleasure to welcome you, and we very much look forward to seeing you again on your next visit!
Warmest regards,
Thank you very much for your wonderful feedback!
We are delighted to hear that you had a perfect stay with us and that you enjoyed our excellent location, your City View room and the peaceful atmosphere, despite being so close to Lille Europe station.
It is particularly lovely to know that our team made you feel welcome and well looked after throughout your stay. We are also pleased that you enjoyed the Executive Lounge and the opportunity to unwind with a glass of wine after a day in Lille, as well as our breakfast selection and restaurant atmosphere.
We have also taken note of your comment regarding the temperature of the hot breakfast items and will share it with our Food & Beverage team.
Thank you once again for recommending Hilton Lille. It was a pleasure to welcome you, and we very much look forward to seeing you again on your next visit!
Warmest regards,
Parovi
Napisano: 10. kol 2026.
Boravak: kol, 2026
Great choice for short bisits
Brilliant location right next to Lille Europe station and adjacent to public transport (75 bus great). Check in both efficient and pleasant (huge plus) allowed to access room at 11am. Room spacious and well equipped. On 4th floor near lift but no noise from lift or corridors over the three nights we visited. TV had streaming / cast ability as well as English language channels. USB / USB-C / sockets each side of bed. Did not try either breakfast or bar.
Odgovor hotela
Napisano: 4. ruj 2026.
Dear MarkE101,
Thank you very much for your wonderful and detailed feedback!
We are delighted to hear that you enjoyed our prime location next to Lille Europe station and the convenience of the nearby public transport. It is also great to know that our team made your check-in both smooth and welcoming, and that we could have your room ready for you as early as 11am.
We are pleased that you appreciated the spaciousness and comfort of your room, as well as the thoughtful amenities such as streaming connectivity, USB-C ports and bedside sockets. We are especially happy to hear that your room remained quiet throughout your three-night stay.
Thank you again for choosing Hilton Lille. We hope to have the pleasure of welcoming you back on your next visit to Lille!
Warmest regards,
Thank you very much for your wonderful and detailed feedback!
We are delighted to hear that you enjoyed our prime location next to Lille Europe station and the convenience of the nearby public transport. It is also great to know that our team made your check-in both smooth and welcoming, and that we could have your room ready for you as early as 11am.
We are pleased that you appreciated the spaciousness and comfort of your room, as well as the thoughtful amenities such as streaming connectivity, USB-C ports and bedside sockets. We are especially happy to hear that your room remained quiet throughout your three-night stay.
Thank you again for choosing Hilton Lille. We hope to have the pleasure of welcoming you back on your next visit to Lille!
Warmest regards,
Parovi
UK
Napisano: 30. srp 2026.
Boravak: srp, 2026
Mixed experience
We stayed during the last week in July for 3 nights. Our impression was very mixed.
The communication prior to our stay and on arrival was very positive and we were pleased to be upgraded to a City View Executive King room.
The location is perfect being next to the Eurostar station.
The room on the 10th floor was delightful with a very comfortable bed, lovely bathroom with great shower and separate toilet. However the lack of a decent table seems a strange omission - there is only a very small round table, certainly insufficient for an executive room.
The real issue in the room that we experienced was the lack of replenishment of basics like tea, coffee and milk and we had to ask three times for the body lotion container to be replaced.
Previous guests have reported upon inadequacies with the Executive lounge and the issues have not been addressed. The level of food on offer was so poor on the two occasions that we visited - only two or three pieces of food and the drinks on offer were extremely limited - one bottle of Chardonnay (probably the worst white wine ever produced), one type of beer, no shorts on the first night. We have had much better food fare and way more alcohol offerings in Doubletree Executive rooms like the week before in London where the food offering was excellent and the level of drinks offered was extensive.
To be fair the staff were very good at providing the request for alternative wines and we did get a complimentary chicken goujon salad on the first night.
We firmly believe that the Executive room idea is a top Hilton facility but it needs to be done properly and taken seriously otherwise it's not worth having one.
The buffet breakfast was reasonable.
The communication prior to our stay and on arrival was very positive and we were pleased to be upgraded to a City View Executive King room.
The location is perfect being next to the Eurostar station.
The room on the 10th floor was delightful with a very comfortable bed, lovely bathroom with great shower and separate toilet. However the lack of a decent table seems a strange omission - there is only a very small round table, certainly insufficient for an executive room.
The real issue in the room that we experienced was the lack of replenishment of basics like tea, coffee and milk and we had to ask three times for the body lotion container to be replaced.
Previous guests have reported upon inadequacies with the Executive lounge and the issues have not been addressed. The level of food on offer was so poor on the two occasions that we visited - only two or three pieces of food and the drinks on offer were extremely limited - one bottle of Chardonnay (probably the worst white wine ever produced), one type of beer, no shorts on the first night. We have had much better food fare and way more alcohol offerings in Doubletree Executive rooms like the week before in London where the food offering was excellent and the level of drinks offered was extensive.
To be fair the staff were very good at providing the request for alternative wines and we did get a complimentary chicken goujon salad on the first night.
We firmly believe that the Executive room idea is a top Hilton facility but it needs to be done properly and taken seriously otherwise it's not worth having one.
The buffet breakfast was reasonable.
Odgovor hotela
Napisano: 4. ruj 2026.
Dear MikeWatson509,
Thank you for taking the time to share such detailed feedback following your stay with us.
We are pleased to hear that you enjoyed our convenient location, your City View Executive King room, the comfort of the bed and the quality of the bathroom. We are also glad that our team was able to assist you with your requests and provide alternatives when needed.
That said, I am truly sorry that several aspects of your experience did not meet the standards you rightly expect from an Executive stay. In particular, the repeated requests for basic in-room amenities and the delay in replacing the body lotion should not have been necessary. We will be reinforcing our room-check and replenishment procedures with the relevant teams.
I also appreciate your candid feedback regarding our Executive Lounge. We fully understand your expectations, particularly given the Executive concept and the comparison you experienced at another Hilton property. The offering you describe does not reflect the level of experience we want to provide our Executive guests, and your comments have been shared with our Food & Beverage and management teams for immediate review.
We are grateful as well for your positive comments regarding our colleagues, who were happy to find alternative options for you and offer a complimentary dish during your stay.
Your feedback is extremely valuable to us as we continue to improve the guest experience, and I sincerely hope we will have the opportunity to welcome you back and provide you with the Executive experience you expected from Hilton.
Warm regards,
Thank you for taking the time to share such detailed feedback following your stay with us.
We are pleased to hear that you enjoyed our convenient location, your City View Executive King room, the comfort of the bed and the quality of the bathroom. We are also glad that our team was able to assist you with your requests and provide alternatives when needed.
That said, I am truly sorry that several aspects of your experience did not meet the standards you rightly expect from an Executive stay. In particular, the repeated requests for basic in-room amenities and the delay in replacing the body lotion should not have been necessary. We will be reinforcing our room-check and replenishment procedures with the relevant teams.
I also appreciate your candid feedback regarding our Executive Lounge. We fully understand your expectations, particularly given the Executive concept and the comparison you experienced at another Hilton property. The offering you describe does not reflect the level of experience we want to provide our Executive guests, and your comments have been shared with our Food & Beverage and management teams for immediate review.
We are grateful as well for your positive comments regarding our colleagues, who were happy to find alternative options for you and offer a complimentary dish during your stay.
Your feedback is extremely valuable to us as we continue to improve the guest experience, and I sincerely hope we will have the opportunity to welcome you back and provide you with the Executive experience you expected from Hilton.
Warm regards,
Snimio anonimni putnik
Napisano: 26. srp 2026.
Boravak: srp, 2026
We stayed on the 10th floor amazing views room lovely big and clean breakfast was ok very busy staff efficient enjoyed our stay excellent location
Vrlo dobra lokacija
335, boulevard de Leeds, Lille, Lille, 59777, Francuska|1,16 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
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