Brit Hotel Limoges Centre Gare - Hôtel & Spa
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Više o hotelu Brit Hotel Limoges Centre Gare - Hôtel & Spa
Brit Hotel Limoges Centre Gare - Hôtel & Spa
Potpuno renovirani hotel Brit Hotel Limoges Centre Gare - Hôtel & Spa nalazi se u središtu Limogesa, nasuprot željezničkog kolodvora Limoges-Benedictins. Nudi smještaj s 4 zvjezdice, lounge bar i besplatno Pristup internetu putem Wi-Fi-ja.
Napisano: 14. ruj 2026.
Boravak: ruj, 2026
Napisano: 10. kol 2026.
Boravak: kol, 2026
Disappointing
Hello
Very disappointed,
because although the welcome was decent, we arrived early, leaving 4 hours for our request to be met, and we had asked for a room on a high floor.
The exchange was as follows: "I have noted it, I will find that for you." The person was pleasant, although visibly incompetent. My response was: "If it is not the top floor, it is not a big deal."
And we were stuck with a ground-floor room, facing a smoking courtyard, with people sitting there with glasses of rosé 1.50 m from the room. A guest took a shower at 2 a.m. — it is their right — and we heard it. It is up to you to maintain the soundproofing of the rooms, especially since those facing the courtyard have no floor above them.
We were handed the key without being accompanied. I had to insist twice for it to be done. Impossible to change. Poor organization and bad faith.
The receptionist said: "If you reclassify the room as a 'dump', I am asking you to leave the hotel immediately."
Tired, we stayed there anyway. Impossible to speak to the manager, "on vacation".
During the minutes of discussion, a couple arrived (therefore after us) who were granted a room on the 3rd floor. They made fun of us!
The next day was calmer. We were asked: "So, did you sleep well?"
We were polite. We were hesitant to have breakfast and had the firm intention of booking 2 hours of spa. That put us off. We therefore did not take any extras. This incident ruined our stay in Limoges.
Early check-in and late check-out were refused to us. "Do you clean all the rooms in 4 hours? At the same time?"
Somewhere, we didn't care: we didn't want to stay in this hotel a second longer.
Your organization and the training of your teams need to be reviewed.
Napisano: 9. kol 2026.
Boravak: kol, 2026
Avoid. Only reason to go there is the pool and it's extortionate to use it.
UK
Napisano: 2. kol 2026.
Boravak: lip, 2026
A good choice near the main train station
I left my IPad behind and the hotel contacted me before I even realised I had not got it with me and then posted it on very quickly.
Not perhaps the most exciting part of Limoges but certainly fine for one or two nights (especially if you are catching a train). There is a well-stocked supermarket about a 7 minute walk away.
Napisano: 1. kol 2026.
Boravak: kol, 2026
Bad experience
I booked for Friday instead of Saturday by mistake. Only two hours after my booking, I contacted the establishment. I never asked for a cancellation or a refund, only a one-day postponement, even though availability still existed. I even offered to cover any potential modification fees in order to find a compromise. Despite this, I was met with a categorical refusal, without the slightest search for a solution.
I perfectly understand the principle of a non-modifiable offer. However, I think there is a difference between a customer who is trying to back out of their booking and a customer who immediately acknowledges their mistake and requests, as an exception, a simple change of date.
This lack of flexibility was unfortunately found throughout the stay: each of our requests, even the simplest ones, received a negative response. We had the feeling that every request was systematically synonymous with a refusal.
The room was decent, but unfortunately that is not what I will remember. In a hotel establishment, I expect above all a real sense of service, listening, and consideration for the guest. I am leaving with the feeling that the rules systematically took precedence over the human relationship. For my future stays, I will favor establishments where the welcome, dialogue, and the search for solutions are truly part of the guest experience.
Vrlo dobra lokacija
17 avenue du Général de Gaulle, Limoges, 87000, Francuska|0,69 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
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