Best Western Plus Hotel Metz Technopole

Name: Best Western Plus Hotel Metz Technopole
Address: 1 Rue Félix Savart, Metz, 57070, Francuska, Metz, Grand Est, 57070, Francuska

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Korisne informacije

Prijava od:	16:00
Odjava prije:	12:00
Kućni ljubimci	Kućni ljubimci dopušteni uz dodatnu naknadu

Usluge

Wi-Fi veza

Parking

Klimatizacija

Bazen

Centar za fitness

24-satna recepcija

Više o hotelu Best Western Plus Hotel Metz Technopole

Best Western Plus Hotel Metz Technopole

Hotel Best Western Metz Technopôle nalazi se 3 km od povijesnog centra Metza, na rubu golf terena s 18 rupa. Gosti imaju besplatan pristup fitness sobi, a hotel nudi suvremeno uređene sobe s klima-uređajem, WiFi-jem i TV-om ravnog ekrana.

Recenzije od

Spomenuli putnici

Skupine

Napisano: 7. srp 2026.

Boravak: srp, 2026

Excellent Service

We visited the hotel with a group of 14 friends on a motorbike tour. Our tour company had not booked us in for dinner. However, Keryan and Ludivine the only two staff available gave us first class service to ensure we had space in the restaurant and great food and drink. Fantastic help and service from two dedicated and hardworking staff. Thank you.

Odgovor hotela

Napisano: 9. srp 2026.

Dear,
Thank you very much for your wonderful feedback and your 5/5 rating!
We are delighted that your group enjoyed your stay and that Keryan and Ludivine were able to provide you with such high-quality service, even without a prior dinner reservation.
Your satisfaction and kind words about their professionalism and dedication mean a lot to us.
We look forward to welcoming you again on your next motorbike tour or stay at Metz Technopole!
Kind regards,
Alexia

Parovi

Napisano: 11. kol 2026.

Boravak: kol, 2026

Cleanliness and staff very disappointing.

Obvious lack of professionalism and staff. Waiting at the front desk while other available receptionists are in an office right behind and laughing...
In the room, the cleanliness really leaves something to be desired.... In short, all of this is not acceptable for a 4-star hotel.
We have been frequenting this establishment for many years; the building and the rooms are nice, but there is no qualified staff to run it properly.
A real shame.

Odgovor hotela

Napisano: 18. kol 2026.

Cher client,
Merci d’avoir pris le temps de partager votre retour, et surtout de nous être fidèle depuis de nombreuses années.
Nous sommes sincèrement désolés de constater que votre récent séjour vous a autant déçu. Votre remarque concernant l’attente à la réception, alors que des membres de l’équipe étaient disponibles à proximité, est parfaitement compréhensible et ne correspond pas au niveau d’accueil que nous souhaitons offrir.
Nous regrettons également les problèmes de propreté constatés dans votre chambre. Nous prenons ce point très au sérieux, car la propreté et la qualité du service sont essentielles à l’expérience que nous souhaitons proposer dans un établissement 4 étoiles.
Votre fidélité rend d’autant plus regrettable cette expérience. Vos remarques ont été transmises aux équipes concernées afin que les dysfonctionnements signalés soient pris en compte et que des améliorations soient apportées.
Nous espérons sincèrement pouvoir regagner votre confiance lors d’un prochain séjour et vous offrir une expérience à la hauteur de vos précédentes visites.
Cordialement,
Alexia

Obitelji

Napisano: 7. kol 2026.

Boravak: kol, 2026

Solving thinking

On arrival unfortunately no baby cot. However, passed on when booking but request not received. Due to the efforts of Amina and Keryan, they can arrange a bed, while they are fully booked. As parents of a young child very happy with it.

Odgovor hotela

Napisano: 10. kol 2026.

Dear Marloes,
Thank you very much for your kind feedback and for rating your stay 4/5.
We sincerely apologize that the baby cot you had requested was not available upon your arrival. We understand how important it is for parents travelling with a young child to have everything prepared in advance.
We are, however, delighted that Amina and Keryan were able to find a solution for you despite the limited availability. We will be sure to share your kind words with them, as we know how much these personal efforts mean to our guests.
Thank you again for your understanding, and we hope to have the pleasure of welcoming you and your family back for an even smoother stay next time.
Kind regards,
Alexia

Skupine

Napisano: 10. srp 2026.

Boravak: lip, 2026

Close to the motorway in a quiet location

We stayed here en-route to Italy, and I would stay here again. Located just off the motorway it is easy to find and located in a quiet position close to Metz. The hotel staff and facilities are very good, and being a car club they had reserved parking places for us... a very nice touch. Food was good although service a little slow, but that could be due to lack of staff.
Definately worth considering.

Odgovor hotela

Napisano: 10. srp 2026.

Dear,
Thank you for your positive review and for choosing us as your stopover on the way to Italy!
We’re glad you found our location convenient and appreciated the quiet surroundings near Metz.
It’s great to hear that our staff and facilities met your expectations, and we’re pleased you enjoyed the reserved parking for your car club.
We take note of your comment about the service speed and will work to improve it. We hope to welcome you again soon!
Kind regards,
Alexia

Snimio anonimni putnik

Napisano: 22. lip 2026.

Boravak: lip, 2026

Room was clean, duvet not particularly clean under the cover. Although we were informed the restaurant was closed before we arrived it would have been nice to have some bar snacks available. Only fast food locally.