Plaza Athénée Paris & Dior Spa
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Plaza Athénée Paris & Dior Spa: recenzije
Napisano: 7. tra 2026.
Boravak: tra, 2026
The best of the best
Odgovor hotela
Napisano: 8. tra 2026.
Allow me to thank you for choosing the Plaza Athénée, for which we are most grateful.
Thank you also for sharing your comments further to your visit. We are delighted to read that you enjoyed staying with us, and your kind review made us so happy! Nothing pleases us more than if you left with wonderful memories of the time spent with us and in Paris!
It was such a pleasure welcoming you to the City of Light and we hope to see you again in the not too distant future. Please be assured of our very best care and attention, always.
Yours most sincerely,
Napisano: 11. velj 2026.
Boravak: velj, 2026
A beautiful hotel with one fatal flaw – avoid the restaurant at all costs
The interior is elegant and thoughtfully designed. Every detail feels curated, and there is a genuine sense of style and comfort throughout. The spa and gym are both excellent—well-maintained, peaceful, and equipped with everything you could need. The rooms are spacious, immaculately clean, and furnished with every convenience imaginable. We truly lacked nothing in terms of accommodation.
I must also mention the staff—they are incredibly welcoming, warm, and attentive. Nothing was ever too much trouble, and they genuinely enhanced our stay. Even the tea selection was wonderful; it’s the little touches like this that make a hotel feel special.
So why only three stars?
Because none of that mattered the night we decided to dine in the hotel restaurant.
We were a large group of 16 people, celebrating a family birthday. It was meant to be a memorable evening. The service was grand, the dishes kept coming, and everything looked beautiful. But the next day, 13 out of 16 of us fell severely ill with food poisoning.
What makes this unforgivable is not just the illness itself—it was the hotel’s reaction. They showed zero accountability. No apology. No compensation. Not even a genuine expression of concern. Instead, they suggested we had simply “eaten too much.” For a hotel of this calibre and price point, that response is not just disappointing—it is insulting.
We paid a significant amount of money for that dinner. We expected professionalism, safety, and responsibility. Instead, our entire trip was overshadowed by sickness and exhaustion, and the hotel acted as though nothing had happened.
So here is my honest advice: Stay here. Enjoy the location, the spa, the beautiful rooms, and the lovely staff. But do not eat in the restaurant. You are far safer dining at a small, unassuming bistro anywhere else in Paris. The risk is simply not worth it.
Odgovor hotela
Napisano: 18. velj 2026.
Thank you for taking the time and trouble to write following your most recent stay at the Plaza Athénée. We were delighted to have you visit and to host your joyful family celebration; it was a privilege.
We are very sensitive to your compliments citing the touches and details within the hotel that you liked. Our location is very much sought after by our guests and I am glad that you also found it convenient and pleasant.
I would like to apologize further to your account of the birthday festivities held at our Michelin starred restaurant. Whereas we are so happy that you found everything to be delicious and to your liking, we regret that your experience of it left you with some unpleasant memories.
We very much seek to please and I am sorry if we failed to tend to you throughout, how we like to, extending our utmost care and attention. Indeed this does not reflect our standards of excellence and how paramount our guests’ well being is to us.
I would like to suggest that we express how truly sorry we are by contacting you personally and following up with the appropriate response, in the hope if we may, that we may make up for our shortcomings.
With our kindest regards,
Napisano: 13. srp 2026.
Dreamy
Odgovor hotela
Napisano: 14. srp 2026.
La ringraziamo per aver dedicato del tempo a condividere i Suoi apprezzamenti in seguito alla Sua recente esperienza al Plaza Athénée. Apprezziamo le Sue gentili parole e siamo lieti di sapere che ha gradito il soggiorno presso la nostra struttura.
Saremmo entusiasti di accoglierLa nuovamente in un prossimo futuro, magari presso uno degli hotel della Dorchester Collection. Le assicuriamo che continueremo a offrirLe un servizio eccellente.
Cordiali saluti,
Napisano: 10. lip 2026.
Boravak: lip, 2026
Napisano: 31. svi 2026.
Boravak: svi, 2026
Special moment
We were then advised by another charming person regarding the drinks,
I had sent an email a few days earlier to specify that one person was vegetarian.
The savory part was well respected in this regard without me having to repeat it.
Everything was perfect, and we indulged in a glass of champagne.
The waiter was charming with an elegant sense of humor that we really enjoyed.
A big thank you for this moment spent at the Plaza.
Odgovor hotela
Napisano: 2. lip 2026.
Merci d'avoir pris le temps de partager vos compliments suite à l'expérience que vous avez récemment faite du Plaza Athénée. Nous apprécions votre gentillesse et sommes heureux de lire que vous avez passé d'agréables moments parmi nous.
Nous serions ravis de vous revoir dans un avenir plus ou moins proche. Soyez assurée à cette occasion, chère Madame, de nos soins les meilleurs toujours.
Très sincèrement,
Istražite ovo područje
25 Av. Montaigne, Champs-Élysées, Pariz, 75008, Francuska|2,36 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 3 do 17 g.
105 € po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Kontinentalni doručak, Bezglutenski doručak, Vegetarijanski doručak
Cijena doručka
60 € po osobi
Vrijeme doručka
Pon – pet od 07:00 do 11:00, sub – ned od 07:00 do 10:45
Cash
Plaza Athénée Paris & Dior Spa: često postavljana pitanja


