La Maison des Armateurs
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:30 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
24-satna recepcija
Za nepušače
Rublje
Više o hotelu La Maison des Armateurs
La Maison des Armateurs
Ovaj hotel s 4 zvjezdice smješten je u povijesnom središtu Saint-Maloa, samo 5 minuta hoda od katedrale i 120 metara od marine Saint-Malo. Nudi besplatno Dostupni su bežični pristup internetu, bar u sklopu objekta i dnevne novine.
Recenzije od 
Snimio anonimni putnik
Napisano: 20. srp 2026.
Boravak: srp, 2026
Stayed in a family room with 2 adults, 1 teen & 1 child. The room was small but there was a king-size bed and a trundle bed, so plenty of room to sleep. We didn’t spend much time in the hotel so the size was not an issue. The Air conditioning worked well. Location was also great - easy to walk anywhere and allowed us to pop in and out as needed. Would stay here again.
Skupine
Napisano: 16. srp 2026.
Avoid this hotel
The hotel gets one star for room and service, but could give it two because of location.
We arrived at the hotel at 15 which was specified starting for check-in. We were then informed that the room was not ready and the receptionists could not say if it would take 15 minutes or 1 hour before the room was ready. We had the choice between waiting in the lobby or going out for a walk. We chose to go out for some shopping and to see us around. When we returned about 17 we got the room, an ice-cold room on the ground level, same as the reception. Room number 1. The only room on this floor and arranged for wheelchair users we had booked and got confirmed a room with partial views of the city and the hotel had confirmed that we would get rooms with 2 single beds, the room we got had windows high on the wall with zero views and a double bed. The worst was the smell of mold. It felt like we had a grave chamber! We immediately left the room to say that it was not the room we had been confirmed. First the receptionist asks if we have used anything in the room, which we of course have not reached. Then she turns around and says that everything is full booked and everyone has checked in - at 5 pm so it is impossible to give us a room of the quality we have prepaid for. I ask if I can talk to a responsible person, and I get a phone number that I try to call. Don't get an answer. Sends SMS, which I see being read - but not answered. Don't know who this number is for - maybe her private phone? In any case, no one takes responsibility for clearing up the mistake she has made. We're trying to find another hotel nearby, but everything's full booked. So we're trapped in this horrible hotel for one day. No regrets for your mistake or that there is mold in the room and no compensation for not getting the room we paid for. It's shameful behavior of service employees. Arrogant and irresponsible.
Breakfast is boring and breakfast room totally uncharming.
Parking costs 35 euros versus 10 euros in Dinan.
Avoid this awful hotel.
We arrived at the hotel at 15 which was specified starting for check-in. We were then informed that the room was not ready and the receptionists could not say if it would take 15 minutes or 1 hour before the room was ready. We had the choice between waiting in the lobby or going out for a walk. We chose to go out for some shopping and to see us around. When we returned about 17 we got the room, an ice-cold room on the ground level, same as the reception. Room number 1. The only room on this floor and arranged for wheelchair users we had booked and got confirmed a room with partial views of the city and the hotel had confirmed that we would get rooms with 2 single beds, the room we got had windows high on the wall with zero views and a double bed. The worst was the smell of mold. It felt like we had a grave chamber! We immediately left the room to say that it was not the room we had been confirmed. First the receptionist asks if we have used anything in the room, which we of course have not reached. Then she turns around and says that everything is full booked and everyone has checked in - at 5 pm so it is impossible to give us a room of the quality we have prepaid for. I ask if I can talk to a responsible person, and I get a phone number that I try to call. Don't get an answer. Sends SMS, which I see being read - but not answered. Don't know who this number is for - maybe her private phone? In any case, no one takes responsibility for clearing up the mistake she has made. We're trying to find another hotel nearby, but everything's full booked. So we're trapped in this horrible hotel for one day. No regrets for your mistake or that there is mold in the room and no compensation for not getting the room we paid for. It's shameful behavior of service employees. Arrogant and irresponsible.
Breakfast is boring and breakfast room totally uncharming.
Parking costs 35 euros versus 10 euros in Dinan.
Avoid this awful hotel.
Odgovor hotela
Napisano: 20. srp 2026.
Dear Guest,
We are sincerely sorry that your stay did not meet your expectations.
Regarding your arrival, the check-in time indicated on your booking confirmation is from 3:00 p.m. It is possible that your room was not ready exactly at 3:00 p.m., but it was prepared within the following hour, not two hours later as stated in your review.
We would also like to clarify that the room you were assigned was exactly the room category you had booked and that had been confirmed at the time of your reservation. It was a room adapted for guests with reduced mobility (accessible room), in accordance with French legislation, which requires hotels to provide this type of accommodation to ensure accessibility for all guests.
Regarding the bedding, your request for two separate beds had been duly noted. The room was equipped with two single beds placed together, which only needed to be separated to create a twin configuration.
As for the view, not all of our rooms overlook the street or the city walls. Some rooms face the inner courtyard, as clearly indicated in the different room categories presented at the time of booking.
We would also like to address your comment regarding the alleged musty smell. Neither our staff nor any other guests have ever reported such an issue, and the room is cleaned, maintained, and inspected regularly. Had there been any genuine concern, we would, of course, have investigated and addressed it immediately.
As soon as you expressed your dissatisfaction, we immediately offered you a refund so that you would be free to book another hotel if you wished. We are therefore surprised to read that you felt "trapped" in our hotel, as this option was made available to you without delay.
Finally, we regret that our interaction at the front desk became difficult. Our team did their utmost to assist you and find a solution under the circumstances, despite the conversation unfortunately becoming less than constructive.
We are genuinely sorry that your experience did not live up to your expectations, and we nevertheless thank you for your feedback, which helps us continue improving the quality of our service.
Kind regards,
We are sincerely sorry that your stay did not meet your expectations.
Regarding your arrival, the check-in time indicated on your booking confirmation is from 3:00 p.m. It is possible that your room was not ready exactly at 3:00 p.m., but it was prepared within the following hour, not two hours later as stated in your review.
We would also like to clarify that the room you were assigned was exactly the room category you had booked and that had been confirmed at the time of your reservation. It was a room adapted for guests with reduced mobility (accessible room), in accordance with French legislation, which requires hotels to provide this type of accommodation to ensure accessibility for all guests.
Regarding the bedding, your request for two separate beds had been duly noted. The room was equipped with two single beds placed together, which only needed to be separated to create a twin configuration.
As for the view, not all of our rooms overlook the street or the city walls. Some rooms face the inner courtyard, as clearly indicated in the different room categories presented at the time of booking.
We would also like to address your comment regarding the alleged musty smell. Neither our staff nor any other guests have ever reported such an issue, and the room is cleaned, maintained, and inspected regularly. Had there been any genuine concern, we would, of course, have investigated and addressed it immediately.
As soon as you expressed your dissatisfaction, we immediately offered you a refund so that you would be free to book another hotel if you wished. We are therefore surprised to read that you felt "trapped" in our hotel, as this option was made available to you without delay.
Finally, we regret that our interaction at the front desk became difficult. Our team did their utmost to assist you and find a solution under the circumstances, despite the conversation unfortunately becoming less than constructive.
We are genuinely sorry that your experience did not live up to your expectations, and we nevertheless thank you for your feedback, which helps us continue improving the quality of our service.
Kind regards,
Obitelji
Napisano: 17. lip 2026.
Boravak: lip, 2026
Excellent hotel in the heart of the walled city of corsairs
The hotel gets a five star reviewm but only just as our adult kids had some issues with the wifi (which many may consider a good thing). The hotel has a perfect location inside the old city walls, you cna literally walk up the steps to the top of the ramparts in less than 50m). You need to reserve hotel car parking in advance (we didn't use this but it was there if we had known) and there is a lot of cheap public parking outside the walls three minute walk away. Not a problem in June, might be a problem in high season. Overnight was 8 euros on the quay in June, it is more in high season.
Breakfast was the best we have encountered on this trip, with freshly squeezed orange juice from a commercial machine which squeezes it in front of you (always follow the signs about using only two oranges per glass and never set the machine to 41 oranges. The off switch is on the back in the event of emergency). The staff are wonderful, friendly and helpful.
We had a family suite for four with a huge bathroom and disabled access. There is a lift. The ferries to the UK and Jersey leave from the quay a 15 minute walk away. There are excellent restaurants just outside and good walking and jogging along the promenade. We loved this hotel. There is so much history and charm in St Malo and the hotel really puts you in the right place and the right mood.
Breakfast was the best we have encountered on this trip, with freshly squeezed orange juice from a commercial machine which squeezes it in front of you (always follow the signs about using only two oranges per glass and never set the machine to 41 oranges. The off switch is on the back in the event of emergency). The staff are wonderful, friendly and helpful.
We had a family suite for four with a huge bathroom and disabled access. There is a lift. The ferries to the UK and Jersey leave from the quay a 15 minute walk away. There are excellent restaurants just outside and good walking and jogging along the promenade. We loved this hotel. There is so much history and charm in St Malo and the hotel really puts you in the right place and the right mood.
Odgovor hotela
Napisano: 18. lip 2026.
Dear George,
Thank you very much for taking the time to share your experience with us and for your enthusiastic recommendation. We are delighted to hear that you and your family enjoyed your stay and appreciated the unique atmosphere and hospitality we strive to offer. We also appreciate your feedback regarding the WiFi and parking, as it helps us to continuously improve our services. We hope to have the pleasure of welcoming you back on your next visit to Saint-Malo.
Kind regards,
Hôtel La Maison Des Armateurs
Thank you very much for taking the time to share your experience with us and for your enthusiastic recommendation. We are delighted to hear that you and your family enjoyed your stay and appreciated the unique atmosphere and hospitality we strive to offer. We also appreciate your feedback regarding the WiFi and parking, as it helps us to continuously improve our services. We hope to have the pleasure of welcoming you back on your next visit to Saint-Malo.
Kind regards,
Hôtel La Maison Des Armateurs
Parovi
Napisano: 12. lip 2026.
Boravak: lip, 2026
Lovely hotel with exceptional staff
Very comfortable and clean hotel near the entrance to the Old City. The staff was exceptionally helpful, especially Gabrielle, when we needed to change rooms because of outside noise.
Odgovor hotela
Napisano: 16. lip 2026.
Dear SFCAMichael,
Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our team was able to assist you during your visit. Your kind words mean a lot to us, and we truly appreciate you taking the time to recommend our hotel. We look forward to welcoming you back on your next trip to Saint-Malo.
Best regards,
Hôtel La Maison Des Armateurs
Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our team was able to assist you during your visit. Your kind words mean a lot to us, and we truly appreciate you taking the time to recommend our hotel. We look forward to welcoming you back on your next trip to Saint-Malo.
Best regards,
Hôtel La Maison Des Armateurs
Parovi
FR
Napisano: 8. lip 2026.
Boravak: lip, 2026
Sentimental drift
Romantic weekend in this very pleasant hotel in the heart of Saint-Malo.
The rooms are comfortable, very well soundproofed, the staff is pleasant, and the breakfast is delicious and plentiful.
The rooms are comfortable, very well soundproofed, the staff is pleasant, and the breakfast is delicious and plentiful.
Odgovor hotela
Napisano: 18. lip 2026.
Cher Laurent,
Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience à l’hôtel. Nous sommes ravis d’apprendre que votre séjour en amoureux à Saint-Malo vous a laissé un agréable souvenir. Votre satisfaction est notre plus belle récompense.
Au plaisir de vous accueillir à nouveau très bientôt.
Hôtel La Maison des Armateurs
Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience à l’hôtel. Nous sommes ravis d’apprendre que votre séjour en amoureux à Saint-Malo vous a laissé un agréable souvenir. Votre satisfaction est notre plus belle récompense.
Au plaisir de vous accueillir à nouveau très bientôt.
Hôtel La Maison des Armateurs
Izvrsna lokacija
6, Grand Rue, Saint-Malo, 35400, Francuska|0,08 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:30
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
10 € po osobi po noćenju
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Cijena doručka
20 € po osobi
Vrijeme doručka
Pon – ned od 07:00 do 11:00
Goste se moli da unaprijed obavijeste smještajni objekt La Maison des Armateurs o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Prije dolaska potrebno je uplatiti polog putem bankovne doznake. Smještajni objekt kontaktirat će vas nakon rezervacije s uputama za uplatu pologa. Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom. Please note that due to allergies, cat are not permitted at this hotel.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
La Maison des Armateurs: često postavljana pitanja
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