Hôtel Villa Glanum et Spa
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
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Više o hotelu Hôtel Villa Glanum et Spa
Hôtel Villa Glanum et Spa
Hotel La Villa Glanum nalazi se na samo 3 minute hoda od arheološkog nalazišta Glanum i 1 km od centra Saint-Rémy-de-Provencea. Samostan Saint-Paul-de-Mausole, gdje je Vincent van Gogh proveo posljednju godinu svog života, udaljen je 5 minuta hoda.
Recenzije od 
Parovi
Napisano: 23. tra 2026.
Boravak: tra, 2026
Calm and comfort
Very pleasant stay. Cleanliness and impeccable comfort.Very well equipped room and comfortable bedding, the small private terrace is really a plus.
Qualitative breakfast with a lot of variety (only small downside:the honey in disappointing plastic tray in the land of honey of Provence)
Qualitative breakfast with a lot of variety (only small downside:the honey in disappointing plastic tray in the land of honey of Provence)
Parovi
Napisano: 18. lip 2026.
Boravak: lip, 2026
Beware this hotel is prepared to cancel bookings at the last minute
We booked Hotel Glanum directly on the hotel website for a special trip a few months before our journey to Saint-Remy.
Having booked our flights and trains, the week before the trip, the hotel sent us two emails. One was a cancellation saying that "due to strong demand for this period, we are not able to confirm your booking". This was followed by a different email alleging that due to an issue with our credit card, the booking had been cancelled. When we tried to rebook, there was no availability. Having looked back at the card details given, there was definitely no credit card issue. The hotel clearly overbooked and decided to cancel our booking despite having confirmed our stay weeks beforehand. When we emailed to ask whether they could rebook us, they didn't even bother to reply.
Weunderstand that mistakes happen, but the way this was handled is appalling. We have now had to book alternative accommodation at significant additional cost due to the last minute cancellation. I would therefore warn against booking with this hotel who are very disorganised and prepared to completely disregard consumer law.
Having booked our flights and trains, the week before the trip, the hotel sent us two emails. One was a cancellation saying that "due to strong demand for this period, we are not able to confirm your booking". This was followed by a different email alleging that due to an issue with our credit card, the booking had been cancelled. When we tried to rebook, there was no availability. Having looked back at the card details given, there was definitely no credit card issue. The hotel clearly overbooked and decided to cancel our booking despite having confirmed our stay weeks beforehand. When we emailed to ask whether they could rebook us, they didn't even bother to reply.
Weunderstand that mistakes happen, but the way this was handled is appalling. We have now had to book alternative accommodation at significant additional cost due to the last minute cancellation. I would therefore warn against booking with this hotel who are very disorganised and prepared to completely disregard consumer law.
Parovi
Napisano: 26. svi 2026.
Boravak: svi, 2026
Well-kept breakfast hotel.
The room furnishings were very good, everything newly renovated. Bathroom with walk-in shower. The breakfast buffet was well-equipped, and the service during breakfast was excellent and very friendly. On the day of departure, we were able to have breakfast before the scheduled time, thank you for that.
Unfortunately, two downsides:
We had booked a room with a private terrace for five nights, but it was unfortunately unusable as we were placed directly in front of the laundry room with dryer exhaust. If the dryer was not running, there were two additional large fans that constantly made noise. A request for a quiet room was met with quite a brusque refusal.
There is no possibility to buy a drink in the hotel. A vending machine would be helpful here. The room had a refrigerator that cooled somewhat, but the ants felt very comfortable inside it as well.
Despite these shortcomings, we had a good stay. It is a 25-minute walk to the center, with shopping opportunities along the way. Large parking lot at the hotel.
Unfortunately, two downsides:
We had booked a room with a private terrace for five nights, but it was unfortunately unusable as we were placed directly in front of the laundry room with dryer exhaust. If the dryer was not running, there were two additional large fans that constantly made noise. A request for a quiet room was met with quite a brusque refusal.
There is no possibility to buy a drink in the hotel. A vending machine would be helpful here. The room had a refrigerator that cooled somewhat, but the ants felt very comfortable inside it as well.
Despite these shortcomings, we had a good stay. It is a 25-minute walk to the center, with shopping opportunities along the way. Large parking lot at the hotel.
Parovi
Napisano: 9. lip 2025.
Boravak: lip, 2025
Not a great experience. Certainly NOT a spa
First the pros : Location - The hotel is just outside of town, on the road to Les Beaux de Provence. Right next to Glanum Romain ruins and the Van Gogh trails. No matter what they tell you, (« it’s about 10 mins to town») it’s quite a long walk to the center of town. A good 20-30 minutes. (It’s 10 minutes to the beginning of town), you’ll find a Utile superette there, but no patisserie nor a café for a petit déjeuner. It is relatively quiet but, still early in the season, and we enjoyed the privacy of the patios surrounded with their high hedges. Nice settings to have casse -croutes around the garden, after a day at the marché, with our friends and neighbors. I also want to commend Cecile, the kind receptionist that welcomed us in, and was hospitable and charmante.
The cons : No hotel amenities. Photos on the website depicting quality toiletries in the bathrooms are fake . We got the tiniest medallion of soap on the sink (which was never refreshed) and shampoo and shower gel dispensers in the shower with indeterminate products. No spa-like amenities of any sort- the bare minimum ! I note here that during a phone call, my wife asked specifically about the provençal toiletries in the photos and was assured that they would be available in the room. A blatant un-truth ! I will commend the housekeeping staff on cleaning. But we did have to ask for soap and toilet paper on several occasions. Had to ask for an iron and ironing board. We’re unpacking out of suitcase for the next 11 days after all. No ice available for the rooms. If you want ice for your drinks, you have to plead for it and Pascale will lie to you and tell you they don’t have an ice machine, (they have a bar), and she’ll give you the contents of a small ice cube tray, while others who shall remain nameless went in the kitchen and you could clearly hear them digging ice from a bin and give us full cups of large ice cubes. (Still had to walk to the reception and beg for a cup of ice).
They «nickel & dime» you for everything coffee from the espresso machine 2.50€. I asked if I could dry a tiny load of laundry in the housekeeping dryers. At first Christophe, said yes, once they were available, but I think Pascale, then overrode him and he then offered to rewash and dry the tiny load for 20€! We, instead drove in town at the laverie and dried our laundry in ten minutes for 2€.
You have to go to the reception to procure poolside towels which you then have to sign out and keep for two or three days until you can exchange them for clean ones. Pascale made a point to let me know that if I was short a towel I would be charged 20€ for what seemed a well used, somewhat stained, in need of replacement, towel.
Definitely NOT a spa ! They have an indoor hot tub that they charge 35-40€ per hour to access ! The one massage therapist who may have been able to provide some services was on vacation for a part of our stay, and that was that !
The TV is very basic cable, A dozen local channels, some of them not broadcasting anything but test patterns. Our traveling companions spoke no french at all so they could not benefit from that either.
I’d give that hotel 3 stars at best.
Just for reference, I am a highly trained professional in the hospitality industry for 45 years. Executive chef in a high-end hotel in Boston. I worked at the intercontinental Paris and Miami. So I’m familiar with how a hotel operates and how hospitality works.
After reading some of the reviews, and especially the often scolding and unprofessional replies from the management of this property, I fully expect the management, rather than accepting critiques and applying solutions, to respond with more defensive vitriol.
I certainly won’t be back. I would recommend you consider one of the many villas available in this wonderful region and town. St Rémy de Provence ave and its surroundings are some of the most beautiful spots in France.
The cons : No hotel amenities. Photos on the website depicting quality toiletries in the bathrooms are fake . We got the tiniest medallion of soap on the sink (which was never refreshed) and shampoo and shower gel dispensers in the shower with indeterminate products. No spa-like amenities of any sort- the bare minimum ! I note here that during a phone call, my wife asked specifically about the provençal toiletries in the photos and was assured that they would be available in the room. A blatant un-truth ! I will commend the housekeeping staff on cleaning. But we did have to ask for soap and toilet paper on several occasions. Had to ask for an iron and ironing board. We’re unpacking out of suitcase for the next 11 days after all. No ice available for the rooms. If you want ice for your drinks, you have to plead for it and Pascale will lie to you and tell you they don’t have an ice machine, (they have a bar), and she’ll give you the contents of a small ice cube tray, while others who shall remain nameless went in the kitchen and you could clearly hear them digging ice from a bin and give us full cups of large ice cubes. (Still had to walk to the reception and beg for a cup of ice).
They «nickel & dime» you for everything coffee from the espresso machine 2.50€. I asked if I could dry a tiny load of laundry in the housekeeping dryers. At first Christophe, said yes, once they were available, but I think Pascale, then overrode him and he then offered to rewash and dry the tiny load for 20€! We, instead drove in town at the laverie and dried our laundry in ten minutes for 2€.
You have to go to the reception to procure poolside towels which you then have to sign out and keep for two or three days until you can exchange them for clean ones. Pascale made a point to let me know that if I was short a towel I would be charged 20€ for what seemed a well used, somewhat stained, in need of replacement, towel.
Definitely NOT a spa ! They have an indoor hot tub that they charge 35-40€ per hour to access ! The one massage therapist who may have been able to provide some services was on vacation for a part of our stay, and that was that !
The TV is very basic cable, A dozen local channels, some of them not broadcasting anything but test patterns. Our traveling companions spoke no french at all so they could not benefit from that either.
I’d give that hotel 3 stars at best.
Just for reference, I am a highly trained professional in the hospitality industry for 45 years. Executive chef in a high-end hotel in Boston. I worked at the intercontinental Paris and Miami. So I’m familiar with how a hotel operates and how hospitality works.
After reading some of the reviews, and especially the often scolding and unprofessional replies from the management of this property, I fully expect the management, rather than accepting critiques and applying solutions, to respond with more defensive vitriol.
I certainly won’t be back. I would recommend you consider one of the many villas available in this wonderful region and town. St Rémy de Provence ave and its surroundings are some of the most beautiful spots in France.
Odgovor hotela
Napisano: 9. srp 2025.
We thank you, Mr. L Expert, for giving only three stars at best to our Hotel, because our Hotel is rated 3 stars.
If you want a service of a 5-star standard, you should have booked in a 5-star hotel, but the price would have been much higher, impossible because you already find a double espresso too expensive at 2.50 €.
Dear Sir, if you allow us we must always have the means of our pretensions
If you want a service of a 5-star standard, you should have booked in a 5-star hotel, but the price would have been much higher, impossible because you already find a double espresso too expensive at 2.50 €.
Dear Sir, if you allow us we must always have the means of our pretensions
Parovi
Napisano: 31. kol 2025.
Boravak: kol, 2025
Quiet location with too few staff
Reception until 20:00. Comfort room with large bathroom and terrace is excellent. Breakfast good and very extensive. On arrival 1 employee who had to welcome four incoming guests at the same time. The check-in took too long. Closed parking is quite pleasant. A 10-minute walk to Saint-Rémy city center. Back to hotel ascending road, so a little more effort. Nice route under the plane trees.
Izvrsna lokacija
46 Avenue Vincent Van Gogh, Saint-Rémy-de-Provence, 13210, Francuska|1,22 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
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Hôtel Villa Glanum et Spa: često postavljana pitanja
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