Hôtel Classe Eco Reims Tinqueux
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Parking
Za nepušače
Dopušteno držanje kućnih ljubimaca
Televizija
Sadržaj za osobe s invaliditetom
WC školjka s rukohvatom
Više o hotelu Hôtel Classe Eco Reims Tinqueux
Hôtel Classe Eco Reims Tinqueux
Hotel Classe Eco Reims Tinqueux nalazi se na periferiji Reimsa, u blizini glavnih cestovnih i željezničkih veza, uključujući autocestu A4. Sobe su opremljene satelitskom televizijom i vlastitom kupaonicom.
Recenzije od 
Snimio anonimni putnik
Napisano: 3. kol 2024.
Boravak: kol, 2024
It was late when we arrived 11.30pm and the receptionist couldn't find our booking. He also didn't speak any English which made it hard for us to confirm that we had a reservation. We were helped by another person who was also booking in who spoke English and French.
Pojedinci
Napisano: 15. ruj 2025.
Boravak: kol, 2025
AVOID THIS HOTEL AT ALL COSTS: WORST CUSTOMER SERVICE EXPERIENCE EVER!
I recently had the misfortune of staying at Hotel Premiere Classe Tinqueux, and I must warn others about the appalling conditions and atrocious customer service. The bedroom bathroom frequently floods, and the walls seem made of plastic. But that's just the beginning.
The hotel staff, particularly Fatima, the female receptionist, were utterly unprofessional and hostile towards me. She refused to give me her surname and made racist and discriminatory remarks about me in my face assuming I didn't speak French. Fatima would regularly snatch mugs off my hands, refusing to give me paper napkins or openly refusing to help me with my bags despite my crutches. I had to resort to other tourists' help for that. Fatima would speak harshly to me, and I believe the Algerian patron (no name provided) may have been encouraging her behaviour.
When they did serve breakfast, they would serve it in a very rude manner, often lying about the contents of the breakfast fridge. They would not serve everyone equally. As someone with mobility issues, I was shocked by the extremely discriminatory behavior towards me from the rest of the staff. They would force me to bend to plug appliances that the patron had unplugged, which was not only humiliating but also physically challenging for me.
To add insult to injury, the staff would block my room door with a huge rubbish bin and the hotel's bed linen trolley. On extremely hot days, they wouldn't even let me open the door to the outside for some fresh air, which was unbearable. It was clear that the staff did not want me in the common areas, likely due to concerns about the hotel's image.
However, I would like to highlight that Kevin, one of the receptionists, was a notable exception. He provided exemplary customer service and was very helpful during my stay. I want to make it clear that my complaint does not include Kevin, who showed professionalism and kindness.
The customer service at this hotel is abysmal, and I strongly advise against staying here. This is not the first time I am complaining about the hotel and Fatima's behavior, and it is disheartening to see that no improvements have been made.
DO NOT WASTE YOUR MONEY OR YOUR TIME ON THIS HOTEL, BUT ASK FOR KEVIN AT THE RECEPTION IF YOU DO GO.
The hotel staff, particularly Fatima, the female receptionist, were utterly unprofessional and hostile towards me. She refused to give me her surname and made racist and discriminatory remarks about me in my face assuming I didn't speak French. Fatima would regularly snatch mugs off my hands, refusing to give me paper napkins or openly refusing to help me with my bags despite my crutches. I had to resort to other tourists' help for that. Fatima would speak harshly to me, and I believe the Algerian patron (no name provided) may have been encouraging her behaviour.
When they did serve breakfast, they would serve it in a very rude manner, often lying about the contents of the breakfast fridge. They would not serve everyone equally. As someone with mobility issues, I was shocked by the extremely discriminatory behavior towards me from the rest of the staff. They would force me to bend to plug appliances that the patron had unplugged, which was not only humiliating but also physically challenging for me.
To add insult to injury, the staff would block my room door with a huge rubbish bin and the hotel's bed linen trolley. On extremely hot days, they wouldn't even let me open the door to the outside for some fresh air, which was unbearable. It was clear that the staff did not want me in the common areas, likely due to concerns about the hotel's image.
However, I would like to highlight that Kevin, one of the receptionists, was a notable exception. He provided exemplary customer service and was very helpful during my stay. I want to make it clear that my complaint does not include Kevin, who showed professionalism and kindness.
The customer service at this hotel is abysmal, and I strongly advise against staying here. This is not the first time I am complaining about the hotel and Fatima's behavior, and it is disheartening to see that no improvements have been made.
DO NOT WASTE YOUR MONEY OR YOUR TIME ON THIS HOTEL, BUT ASK FOR KEVIN AT THE RECEPTION IF YOU DO GO.
Snimio anonimni putnik
Napisano: 23. srp 2025.
Boravak: srp, 2025
A very old and tired hotel, could use a face lift. It looks like people are living there.
Snimio anonimni putnik
Napisano: 15. ožu 2025.
Boravak: ožu, 2025
The room was adequate, the receptionist was very friendly & helpful.
Snimio anonimni putnik
Napisano: 13. stu 2024.
Boravak: stu, 2024
It was absolute garbage, set in an industrial area, and only stayed one night, thank god. No room no facilities
Lokacija
7 Rue Louis Breguet, Tinqueux, 51430, Francuska|1,62 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Cijena doručka
7 € po osobi
Vrijeme doručka
Pon – pet od 06:30 do 10:00, sub – ned od 07:30 do 10:00
Goste se moli da unaprijed obavijeste smještajni objekt Hôtel Classe Eco Reims Tinqueux o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. Zbog koronavirusa (COVID-19) ovaj objekt primjenjuje stroge mjere fizičkog distanciranja. Zbog koronavirusa (COVID-19) potrebno je nositi masku za lice u svim unutarnjim zajedničkim prostorijama. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Reception opening hours: - Monday-Friday: 06:30-11:30 and 14:00-23:30 - Weekends and public holidays: 07:30-11:30 and 18:00-21:00. Please note that the reception is closed from 2am to 5am, Monday to thursday, and open 24/24 from Friday to Sunday. If you expect to arrive outside the reception opening hours, please contact the property in advance. Contact details can be found on the booking confirmation. Payment is due at check-in. Free WiFi access is available in the living room and at the front desk.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Hôtel Classe Eco Reims Tinqueux: često postavljana pitanja
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