La Mer Deluxe Hotel & Spa
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | Ovaj hotel nije namijenjen za djecu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu La Mer Deluxe Hotel & Spa
La Mer Deluxe Hotel & Spa
Smješten samo 50 metara od plaže Kamari, La Mer Deluxe Hotel & Spa nudi elegantne sobe kako bi osigurao opuštajući boravak. Ima uređeni bazen i spa centar u sklopu objekta.
Recenzije od 
Parovi
Napisano: 21. srp 2026.
Book your stay NOW
Amazing, clean hotel and environment and has super staff. Always there but not disturbing.
Breakfast incredible and Kiki at front desk is so helpful and professional.
Breakfast incredible and Kiki at front desk is so helpful and professional.
Parovi
Napisano: 8. srp 2026.
Boravak: srp, 2026
Not adult only as advertised
Paid for adult only hotel but they let children stay breakfast was not good and breakfast service was horrendous this hotel is not 5 stars any longer it’s more suited to 3 stars MIA in bar and Maria on reception were amazing
Odgovor hotela
Napisano: 18. srp 2026.
Dear Mary,thank you for sharing your feedback.
We would like to clarify an important point regarding the presence of minors during your stay.
At the time of your stay, we had four separate reservations, each including a 16 year old teenager.
We also had one mother traveling with her 14 year old child. This particular booking was originally made as “2 adults” and was accepted only after a relocation.
Because the child was close to our minimum age requirement of 16—and because we were not informed that the reservation did not actually involve two adults—we made an exception and allowed their stay.
It is also worth noting that a 16 year old can easily appear younger, which we fully understand may have contributed to your impression that several children were present. Aside from the one 14 year old, we can responsibly confirm that this was not the case.
Our adults only policy exists to ensure a quiet and relaxing environment for all guests.
We firmly believe that a mature 16 year old is capable of respecting both the hotel atmosphere and the comfort of others.
This minimum age requirement is clearly stated across all of our contracts and policies.
Regarding the breakfast service, we are sorry to hear it did not meet your expectations. While personal preferences naturally vary, our breakfast service complies to the standards required for our category
We would truly appreciate it if you had shared what you found inadequate during your stay, so we could address the matter promptly .
As for the hotel’s star rating, we respectfully disagree with your assessment.
Our facilities, services, and operations are regularly inspected and certified according to 5 star requirements.
We appreciate your feedback and hope that, despite these concerns, you enjoyed your time in Santorini.
Best Regards La Mer Deluxe Team
We would like to clarify an important point regarding the presence of minors during your stay.
At the time of your stay, we had four separate reservations, each including a 16 year old teenager.
We also had one mother traveling with her 14 year old child. This particular booking was originally made as “2 adults” and was accepted only after a relocation.
Because the child was close to our minimum age requirement of 16—and because we were not informed that the reservation did not actually involve two adults—we made an exception and allowed their stay.
It is also worth noting that a 16 year old can easily appear younger, which we fully understand may have contributed to your impression that several children were present. Aside from the one 14 year old, we can responsibly confirm that this was not the case.
Our adults only policy exists to ensure a quiet and relaxing environment for all guests.
We firmly believe that a mature 16 year old is capable of respecting both the hotel atmosphere and the comfort of others.
This minimum age requirement is clearly stated across all of our contracts and policies.
Regarding the breakfast service, we are sorry to hear it did not meet your expectations. While personal preferences naturally vary, our breakfast service complies to the standards required for our category
We would truly appreciate it if you had shared what you found inadequate during your stay, so we could address the matter promptly .
As for the hotel’s star rating, we respectfully disagree with your assessment.
Our facilities, services, and operations are regularly inspected and certified according to 5 star requirements.
We appreciate your feedback and hope that, despite these concerns, you enjoyed your time in Santorini.
Best Regards La Mer Deluxe Team
Obitelji
Napisano: 20. srp 2026.
Great hotel and staff with the exception of one.
Just got back from an amazing week at this hotel. My husband, daughter, mother and a family friend. My mother is 92 years old and has some mobility, but uses a wheelchair for long distances. Her friend has some mobility issues too and health issues which this holiday was supposed to be a reprieve from. . Jet2 emailed ahead for a ground floor room with walk in shower. Arrived at the hotel firstly to the lovely general handy man who came to greet us out of the cab and helped push my mom to the reception desk. We then met the lovely amazing, super friendly and super helpful Maria on the reception desk. An absolute credit to the hotel and deserves recognition and reward for her customer service and super friendly nature. Their room was just as we asked. Evens small ramp leading into the room for wheelchair access. Our family friend had to visit the local Santorini general hospital 3 times during our stay on a pre arranged visit. This was 6 journeys costing €39 per journey. The lovely Maria arranged a good discount with the taxi company and made sure she had a little breakfast bag to take with her as we were leaving at 7.30am each time. She always greeted us with a lovely smile and was genuinely interested in our day. All the restaurant staff were super friendly and helpful too and a shout out to Dino on reception as well. The rooms were lovely and clean and there was always plenty of sunbeds no matter what time of the day you went to the pool. The hotel itself is literally minutes from the main promenade with a wealth of shops, bars and restaurants to choose from.
The only thing that marred our stay was an encounter with Mia the bar lady. On our first day and after a lovely welcome meeting with Maria we stayed and had lunch and drinks at the pool bar. As the bill for food came separately we payed for lunch by card but left the cash for the drinks in the wallet. I put this on the bar and gestured to Mia (who was behind the bar) that here was the money for the drinks. After my daughter and I came back to the hotel after a stroll down the promenade Mia stopped us to ask us for payment for the drinks. I explained that I had left the money on the bar in the blue wallet and made her aware of it. She became very agitated and said there was no money there, we had only paid for the food. She told us to follow her to see the waitress whom we had paid to prove we had only paid for food. The poor girl seemed embarrassed but I explained again yes we paid her by card for the food and cash for the drinks was left on the bar. We followed her to the bar where she proceeded to tip everything out of the bin onto the floor, hoping that it would some how produce the missing €30. She got a bit frantic and upset and kept insisting we hadn’t paid and if the till was short her boss would make her pay the difference and she couldn’t afford it, so we had to pay her. I obviously refused and asked her if she thought we were lying. My daughter then said to her. Look you have cctv why don’t you check it. You will then know we are telling the truth. To be honest I was really upset about it all and her insinuations. So at that point I left her to it.
Sometime later as we were going out to dinner that evening, she approached me again to say yes she had found it. One of the staff had picked it up in error not realising there was money inside it ( or some such explanation) barely an apology or acknowledgment of how she’d made us feel, but I decided to let it go as I didn’t want it to spoil our first impressions of the hotel.
The following night we came back around 11,45pm and stopped at the bar for a drink. She refused to serve us because she said she had already cashed up even though the advertising hours was 12.00am. After that I avoided having anything to do with her as each encounter with her was leaving a very unpleasant impression on me and as I say this holiday was for our family friend and mom and I didn’t want to spoil it for them, but the way she handled the situation was absolutely appalling and made us feel like common thieves.
Had it have not been for this one unpleasant person, this would have been a 5 star glowing review. But I hasten to add this is a reflection on one person. Not the hotel as a whole as everyone else went out of their way to make us feel exceptionally welcome. In particular Maria
The only thing that marred our stay was an encounter with Mia the bar lady. On our first day and after a lovely welcome meeting with Maria we stayed and had lunch and drinks at the pool bar. As the bill for food came separately we payed for lunch by card but left the cash for the drinks in the wallet. I put this on the bar and gestured to Mia (who was behind the bar) that here was the money for the drinks. After my daughter and I came back to the hotel after a stroll down the promenade Mia stopped us to ask us for payment for the drinks. I explained that I had left the money on the bar in the blue wallet and made her aware of it. She became very agitated and said there was no money there, we had only paid for the food. She told us to follow her to see the waitress whom we had paid to prove we had only paid for food. The poor girl seemed embarrassed but I explained again yes we paid her by card for the food and cash for the drinks was left on the bar. We followed her to the bar where she proceeded to tip everything out of the bin onto the floor, hoping that it would some how produce the missing €30. She got a bit frantic and upset and kept insisting we hadn’t paid and if the till was short her boss would make her pay the difference and she couldn’t afford it, so we had to pay her. I obviously refused and asked her if she thought we were lying. My daughter then said to her. Look you have cctv why don’t you check it. You will then know we are telling the truth. To be honest I was really upset about it all and her insinuations. So at that point I left her to it.
Sometime later as we were going out to dinner that evening, she approached me again to say yes she had found it. One of the staff had picked it up in error not realising there was money inside it ( or some such explanation) barely an apology or acknowledgment of how she’d made us feel, but I decided to let it go as I didn’t want it to spoil our first impressions of the hotel.
The following night we came back around 11,45pm and stopped at the bar for a drink. She refused to serve us because she said she had already cashed up even though the advertising hours was 12.00am. After that I avoided having anything to do with her as each encounter with her was leaving a very unpleasant impression on me and as I say this holiday was for our family friend and mom and I didn’t want to spoil it for them, but the way she handled the situation was absolutely appalling and made us feel like common thieves.
Had it have not been for this one unpleasant person, this would have been a 5 star glowing review. But I hasten to add this is a reflection on one person. Not the hotel as a whole as everyone else went out of their way to make us feel exceptionally welcome. In particular Maria
Parovi
Napisano: 30. lip 2026.
Boravak: lip, 2026
Good 4 Star but it’s not 5
The heading more or less says it all. By advertising as a five star hotel it sets unrealistic expectations. Yes a nice hotel, staff are genuinely good, always smiling and helping. The facilities on paper are impressive but in reality they are overstretched, maintenance is slapdash (paint running over marble, tired worn out baths / shower) but it’s ok.
Be warned it’s DIRECTLY under the flight bath for the airport, the noise can be very loud as the aircraft are only a few hundred feet above the hotel at that point. In addition the little pool on our balcony was noisy, filter pump runs 24/7 and kept us awake. Furthermore the pool had a disgusting ring of oil or suntan on one side, not visible until you sit in it so seems it’s missed by housekeeping. Also the porter or chap in charged of it would just walk in without knocking or asking, not acceptable.
Finally the bacon is inedible, semi cooked ham.
Be warned it’s DIRECTLY under the flight bath for the airport, the noise can be very loud as the aircraft are only a few hundred feet above the hotel at that point. In addition the little pool on our balcony was noisy, filter pump runs 24/7 and kept us awake. Furthermore the pool had a disgusting ring of oil or suntan on one side, not visible until you sit in it so seems it’s missed by housekeeping. Also the porter or chap in charged of it would just walk in without knocking or asking, not acceptable.
Finally the bacon is inedible, semi cooked ham.
Odgovor hotela
Napisano: 19. srp 2026.
Dear Guest, thank you very much for sharing your review with us. We are grateful you took the time to describe your experience, and we are pleased to hear that you found our team warm, welcoming, and always ready to assist.
We are sorry that certain aspects of your stay did not fully meet your expectations. We understand how important comfort is, and we would like to offer a bit of clarification on the points you mentioned.
Regarding the hotel’s five star classification, this rating reflects the services, facilities, and amenities we provide according to official standards. Still, we appreciate that expectations can vary, and your comments help us improve
As for maintenance, our team works continuously to keep everything in excellent condition, though sometimes wear can appear during high season periods when the hotel operates at full capacity. But we always address those matters as soonest possible.
Concerning aircraft noise, our location is indeed close to the airport—something many guests appreciate for convenienc. We always try to allocate rooms based on guest preferences whenever possible, and we encourage guests to let us know if they are sensitive to noise so we can assist with alternative options.
We truly wish you had informed us about the filter pump noise during your stay — we could have easily adjusted it or switched it off during the hours you preferred, ensuring a more comfortable experience for you.
Although we are confident that the porter entering your room without knocking was the result of a misunderstanding we sincerely apologize and we will make sure to reinforce our procedures to prevent any similar situations in the future.
As for the breakfast, we appreciate your comment about the bacon. Tastes differ widely among guests from different countries, but we will review the preparation to make sure it meets broader expectations.
Thank you once again for your feedback. We genuinely hope to have the opportunity to welcome you back .
Best Regards La Mer Deluxe Team
We are sorry that certain aspects of your stay did not fully meet your expectations. We understand how important comfort is, and we would like to offer a bit of clarification on the points you mentioned.
Regarding the hotel’s five star classification, this rating reflects the services, facilities, and amenities we provide according to official standards. Still, we appreciate that expectations can vary, and your comments help us improve
As for maintenance, our team works continuously to keep everything in excellent condition, though sometimes wear can appear during high season periods when the hotel operates at full capacity. But we always address those matters as soonest possible.
Concerning aircraft noise, our location is indeed close to the airport—something many guests appreciate for convenienc. We always try to allocate rooms based on guest preferences whenever possible, and we encourage guests to let us know if they are sensitive to noise so we can assist with alternative options.
We truly wish you had informed us about the filter pump noise during your stay — we could have easily adjusted it or switched it off during the hours you preferred, ensuring a more comfortable experience for you.
Although we are confident that the porter entering your room without knocking was the result of a misunderstanding we sincerely apologize and we will make sure to reinforce our procedures to prevent any similar situations in the future.
As for the breakfast, we appreciate your comment about the bacon. Tastes differ widely among guests from different countries, but we will review the preparation to make sure it meets broader expectations.
Thank you once again for your feedback. We genuinely hope to have the opportunity to welcome you back .
Best Regards La Mer Deluxe Team
Obitelji
Napisano: 25. lip 2026.
Boravak: lip, 2026
Disappointed customer
This is not a 5star hotel got are room executive room it was so small asked reception if this is the right room She said I asked to change rooms went 24 hours later to see another room. this room was smaller went for breakfast and asked for English tea they had ran out of t bags place is a joke. 2-3 star at best my view from balcony asked for a pool view
Odgovor hotela
Napisano: 18. srp 2026.
Dear Carl, Thank you for taking the time to share your feedback.
We are sorry to hear that your stay did not meet your expectations.
Regarding the size of the room, we would like to clarify that all our room categories—including the Executive Room you booked—strictly follow the official guidelines for minimum and maximum square meters applicable to double rooms within the traditional architectural standards of Santorini.
The island’s authentic cave style and Cycladic structures naturally come with specific spatial limitations, and our rooms are designed to respect these regulations while maintaining comfort and quality.
We did offer to show you a different room in hopes of improving your experience.
Unfortunately, on the day of your arrival, the hotel was fully booked, and no alternative room was available for an immediate change.
The following day, we were able to show you another room with a pool view as your request; however, the size of that room also did not meet your expectations enenthough it was pool view.
Concerning breakfast, we apologize for the inconvenience caused by the temporary shortage of English tea bags. This was an unexpected supply issue that was resolved promptly.
As for the view, room allocations depend on the category booked, and availability.
As soon as we had availability our staff gave you the oportunity to choose and it was your choice not to change to a room with pool view.
We appreciate your feedback and will continue working to enhance our services.
Despite the challenges you encountered, we hope you were still able to enjoy your time in Santorini.
Best Regards La Mer Deluxe Team
We are sorry to hear that your stay did not meet your expectations.
Regarding the size of the room, we would like to clarify that all our room categories—including the Executive Room you booked—strictly follow the official guidelines for minimum and maximum square meters applicable to double rooms within the traditional architectural standards of Santorini.
The island’s authentic cave style and Cycladic structures naturally come with specific spatial limitations, and our rooms are designed to respect these regulations while maintaining comfort and quality.
We did offer to show you a different room in hopes of improving your experience.
Unfortunately, on the day of your arrival, the hotel was fully booked, and no alternative room was available for an immediate change.
The following day, we were able to show you another room with a pool view as your request; however, the size of that room also did not meet your expectations enenthough it was pool view.
Concerning breakfast, we apologize for the inconvenience caused by the temporary shortage of English tea bags. This was an unexpected supply issue that was resolved promptly.
As for the view, room allocations depend on the category booked, and availability.
As soon as we had availability our staff gave you the oportunity to choose and it was your choice not to change to a room with pool view.
We appreciate your feedback and will continue working to enhance our services.
Despite the challenges you encountered, we hope you were still able to enjoy your time in Santorini.
Best Regards La Mer Deluxe Team
Izvrsna lokacija
Ermou street , Santorini (Thira), 847 00, Grčka|6,52 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
Ovaj hotel nije namijenjen za djecu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
Za više informacija obratite se hotelu
Vrijeme doručka
Pon – ned od 08:00 do 11:00
Goste se moli da unaprijed obavijeste smještajni objekt La Mer Deluxe Hotel & Spa o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju može zatražiti dodatne dokumente od gostiju kako bi potvrdio njihov identitet, plan putovanja i druge relevantne informacije. Please note that the images shown are only sample representations of our rooms. While they reflect the overall style, the actual design of the interior may differ.
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