The Noverian Bios Santorini
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
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Više o hotelu The Noverian Bios Santorini
The Noverian Bios Santorini
Objekt The Noverian Bios Santorini smješten je u Firi, na 2,9 km od znamenitosti Plaža Exo Gialos, te nudi smještaj koji sadrži sezonski vanjski bazen, besplatno privatno parkiralište i vrt.
Napisano: 29. sij 2026.
Boravak: sij, 2026
Wonderful design and at the best spot!
Napisano: 27. srp 2026.
Misleading advertising and extremely disappointing experience
Shortly after booking, I received an automated message advising that the pool area was closed for maintenance and that the pool bar would also be unavailable. Concerned, I contacted the hotel immediately and was assured that the maintenance had been completed and they had simply forgotten to remove the message. They confirmed that only the pool bar would be unavailable, which I accepted.
Unfortunately, this was not our experience on arrival.
There was no one available at reception to check us in, so my husband and I went looking for a member of staff. As we walked around the pool area, it became immediately apparent that it was nothing like the photographs used to advertise the property. Whilst the images online make the pool area appear modern and inviting, the reality was very different. The concrete surrounding the pool was in a very poor condition and the overall finish and appearance of the area was far below what we had expected.
The room initially appeared acceptable, but on closer inspection the issues became obvious. The wardrobe door had come off its runner and was simply propped against the wall, the workmanship throughout the room was poor, and the shower was in a very poor state. It felt like an old hotel that had been given a cosmetic makeover without attention to quality or detail.
We travel abroad four or five times every year and have never before felt the need to leave a hotel early. On this occasion, we checked out without spending a single night because the accommodation was simply not as advertised.
The photographs used online do not, in our opinion, accurately reflect the current condition of the property. They appear to have been carefully taken to avoid showing the areas that are in poor condition, which left us feeling completely misled.
We contacted both the hotel and Expedia immediately but received no meaningful resolution.
This was a hugely disappointing start to what was supposed to be a much-needed recovery break. We rarely leave negative reviews, but I feel future guests deserve an honest representation of what they should expect.
Napisano: 28. pro 2025.
Boravak: pro, 2025
very good locatrion
Napisano: 28. pro 2025.
Boravak: stu, 2025
very near Caldera
GR
Napisano: 17. pro 2025.
Boravak: pro, 2025
Very nice modern Hotel
Odgovor hotela
Napisano: 22. pro 2025.
Izvrsna lokacija
Solaris, Santorini (Thira), 84700, Grčka|0,49 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Kontinentalni doručak, Veganski doručak, Vegetarijanski doručak
Vrijeme doručka
Pon – ned od 07:00 do 11:00
Cash