Thassos Imperial Resort
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
Lječilište
Više o hotelu Thassos Imperial Resort
Thassos Imperial Resort
Objekt Thassos Imperial Resort s 4 zvjezdice smješten je uz plažu u gradu 'Skala Rachoniou', a sadrži sezonski vanjski bazen, vrt i terasu. Objekt nudi restoran, a gostima su na raspolaganju i bar teunutarnji bazen.
Recenzije od 
Parovi
Napisano: 14. srp 2025.
Boravak: lip, 2025
<3 Awesome trip!
<3 <3<3<3 Dear God! That was a fantastic vacation. Amazing hotel right by the beach, with sunbeds and a bar. All expenses, including at the beach bar, can be charged to the room. Fabulous food, a varied menu every day, plenty of delicious fruit and desserts. Clean, well-equipped rooms. Absolutely the best and most helpful staff, whom my wife and I fell in love with. We especially appreciated their approach to special diets (gluten-free and lactose-free). They always tried to offer us alternatives and even surprised us! The hotel is just 15 minutes from the port. We wholeheartedly recommend this hotel. A thousand thanks. Petr and Evelyn. <3
Obitelji
UK
Napisano: 26. ožu 2026.
Boravak: kol, 2025
DO NOT STAY HERE….
Dreadful - don’t stay here.
Stayed at least once, sometimes twice a year for last 10 years and it was brilliant, but last time was unwelcoming, unhelpful and even the smallest request was just too much trouble…the manager maybe?
Not family friendly and inhospitable.
What’s shame….adjacent Taverna run by the brothers is warm,welcoming and service and food great. Buy Sentido back again boys and make it right!
Stayed at least once, sometimes twice a year for last 10 years and it was brilliant, but last time was unwelcoming, unhelpful and even the smallest request was just too much trouble…the manager maybe?
Not family friendly and inhospitable.
What’s shame….adjacent Taverna run by the brothers is warm,welcoming and service and food great. Buy Sentido back again boys and make it right!
Obitelji
Napisano: 2. kol 2025.
Boravak: lip, 2025
A big disappointment with the hotel
We spent our family vacation at this hotel, expecting a peaceful stay in a small, intimate setting. However, we were very disappointed to find that the hotel is located on one of the most crowded beaches, full of tourists who weren’t even hotel guests. There were not enough sunbeds for hotel guests, despite making reservations with the staff in advance. These reservations were often double-booked, and the sunbeds were taken by other people. The staff was overwhelmed by the constant crowds.
The pool was also used by non-guests, even though the staff repeatedly asked them to leave. Dinners were mediocre at best, and the staff was unresponsive. Although dinner was supposed to be served until 9 PM, the food started being cleared away around 8:50 PM.
When we checked in, we found several small pieces of broken glass in the shower. The staff was not friendly or helpful. I honestly have no idea where the positive reviews for this place are coming from.
The pool was also used by non-guests, even though the staff repeatedly asked them to leave. Dinners were mediocre at best, and the staff was unresponsive. Although dinner was supposed to be served until 9 PM, the food started being cleared away around 8:50 PM.
When we checked in, we found several small pieces of broken glass in the shower. The staff was not friendly or helpful. I honestly have no idea where the positive reviews for this place are coming from.
Odgovor hotela
Napisano: 5. kol 2025.
Dear Guest,
Thank you for your feedback and for taking the time to share your comments with us.
The hotel beach is public, which is why it has been divided into two sections. Reservations are made to accommodate our guests and are valid until 10:30 a.m., with all guests being fully informed about this policy. It is understandable that after 10:30, the reserved spots are made available to other guests, especially considering the high demand and beach traffic during the summer season.
Our staff makes every effort to serve all our guests to the best of their ability, and we kindly ask for your understanding in case of any delays with orders.
The use of the pool is reserved exclusively for our hotel guests. We have placed signage, and the staff informs all visitors accordingly. If someone disregards the rules, it is likely that they are not respecting the hotel's policies. Although our team strives to manage the situation, we understand that, given the high workload on the beach, it is not always feasible.
The restaurant buffet is open until 9:00 p.m., and the doors close promptly at that time. We understand that 10 minutes before closing, the buffet may not be as full. Unfortunately, it is not financially feasible to maintain large quantities of food after this time, as it could lead to waste. If there was a particular dish you were hoping to try but had run out, please feel free to approach our team, and we would have been happy to assist you.
We apologize if your experience with our buffet did not meet your expectations. We would appreciate it if you could fill out the feedback forms or contact the reception so that we can inform the chef and make any necessary improvements to our services.
Regarding the incident with the shower, we were not informed by the reception. If you had contacted us, we would have arranged for the bathroom to be cleaned immediately, and if no chambermaid was available at that time, our afternoon staff would have been happy to assist you.
Thank you again for your feedback, and we hope to welcome you again.
Kind regards,
Reservation department
Thank you for your feedback and for taking the time to share your comments with us.
The hotel beach is public, which is why it has been divided into two sections. Reservations are made to accommodate our guests and are valid until 10:30 a.m., with all guests being fully informed about this policy. It is understandable that after 10:30, the reserved spots are made available to other guests, especially considering the high demand and beach traffic during the summer season.
Our staff makes every effort to serve all our guests to the best of their ability, and we kindly ask for your understanding in case of any delays with orders.
The use of the pool is reserved exclusively for our hotel guests. We have placed signage, and the staff informs all visitors accordingly. If someone disregards the rules, it is likely that they are not respecting the hotel's policies. Although our team strives to manage the situation, we understand that, given the high workload on the beach, it is not always feasible.
The restaurant buffet is open until 9:00 p.m., and the doors close promptly at that time. We understand that 10 minutes before closing, the buffet may not be as full. Unfortunately, it is not financially feasible to maintain large quantities of food after this time, as it could lead to waste. If there was a particular dish you were hoping to try but had run out, please feel free to approach our team, and we would have been happy to assist you.
We apologize if your experience with our buffet did not meet your expectations. We would appreciate it if you could fill out the feedback forms or contact the reception so that we can inform the chef and make any necessary improvements to our services.
Regarding the incident with the shower, we were not informed by the reception. If you had contacted us, we would have arranged for the bathroom to be cleaned immediately, and if no chambermaid was available at that time, our afternoon staff would have been happy to assist you.
Thank you again for your feedback, and we hope to welcome you again.
Kind regards,
Reservation department
Skupine
Napisano: 18. srp 2025.
Boravak: srp, 2025
1 star room for a 4 stars price
The room was nice at 1st view,but I hâd an unpleasant surprize. Hundreds of ants were coming out of the sockets and switches. There was a pungent smell of poison coming out from the sockets and every now and then i would find an ant în the bed
Odgovor hotela
Napisano: 5. kol 2025.
Dear Guest,
Thank you very much for your feedback, and we apologize for the inconvenience you experienced. Our housekeeping staff cleans the rooms daily and does everything possible to address any issues, including dealing with ants.
Given the hotel’s location in nature, it is normal for insects to be present. However, we would have appreciated it if you had informed the reception desk immediately, so that we could have assisted you more effectively.
In such cases, we could have arranged for a room change or taken more decisive action in coordination with our pest control service.
We hope to have the opportunity to better assist you in the future.
Kind regards,
Reservation department
Thank you very much for your feedback, and we apologize for the inconvenience you experienced. Our housekeeping staff cleans the rooms daily and does everything possible to address any issues, including dealing with ants.
Given the hotel’s location in nature, it is normal for insects to be present. However, we would have appreciated it if you had informed the reception desk immediately, so that we could have assisted you more effectively.
In such cases, we could have arranged for a room change or taken more decisive action in coordination with our pest control service.
We hope to have the opportunity to better assist you in the future.
Kind regards,
Reservation department
Obitelji
Napisano: 16. srp 2025.
Boravak: srp, 2025
Holiday ruined – avoid this hotel!
I had a terrible experience at Thassos Imperial Resort. The rooms were full of ants and cleaning was almost non-existent. The swimming pool was dirty and poorly maintained – nothing like the pictures.
The owner, a man named Margarit, acts completely unprofessionally: he takes orders without issuing any receipt, charges whatever prices he wants, and forces guests to spend a minimum of 40 euros just to use the sunbeds – with extremely overpriced products.
To make matters worse, we spent an entire night without electricity and without air conditioning. Nobody even apologized, and the hotel refused to refund the nights lost. I was forced to leave early, with my vacation completely ruined.
Warning: this hotel shows no respect for its guests and doesn’t even provide basic services. I absolutely do not recommend this place to anyone.
The owner, a man named Margarit, acts completely unprofessionally: he takes orders without issuing any receipt, charges whatever prices he wants, and forces guests to spend a minimum of 40 euros just to use the sunbeds – with extremely overpriced products.
To make matters worse, we spent an entire night without electricity and without air conditioning. Nobody even apologized, and the hotel refused to refund the nights lost. I was forced to leave early, with my vacation completely ruined.
Warning: this hotel shows no respect for its guests and doesn’t even provide basic services. I absolutely do not recommend this place to anyone.
Odgovor hotela
Napisano: 26. srp 2025.
Dear Sir/Madam,
Greetings from the island of Thassos.
We would like to sincerely thank you for your feedback. Comments from our guests are invaluable to us and help us continuously improve the quality of our services.
We are truly sorry to hear about the inconvenience you may have experienced during your stay at our hotel, and we assure you that we take every concern very seriously.
With regard to your comment about the presence of ants in your room, we would like to point out that our property is located in a natural environment, where the occasional appearance of insects can unfortunately occur. Nevertheless, we work with a certified pest control company that visits the premises regularly for preventive treatments. In addition, our housekeeping staff thoroughly cleans the rooms on a daily basis, and it is also important that guests contribute to the cleanliness of the space, especially in relation to food storage.
As for the swimming pools, they are cleaned and maintained daily by a specialized technician who carefully monitors chlorine levels and water pH in accordance with health and safety regulations.
Regarding pricing and receipts: all outlets within the hotel provide visible menus and price lists, and every order is accompanied by a printed receipt issued through our certified POS system, which does not allow transactions to be completed without proper documentation. If there was an issue in this regard, we would have appreciated the opportunity to address it during your stay.
With respect to the beach area, we would like to clarify that it is divided into two sections: one exclusively for hotel guests and another for external visitors. Use of sunbeds by hotel guests is complimentary, with only the cost of any food or beverages consumed at the beach bar. If a guest chooses to use the other section, they are clearly informed in advance about the minimum consumption policy, which applies toward products and not as a rental fee for sunbeds.
Lastly, regarding the power outage that occurred on the night of July 9th, it was caused by a wildfire in a forested area of the island and affected a large part of Thassos, including our region. This was an act of force majeure beyond our control. Fortunately, there was no immediate danger to our hotel and no evacuation was required. Electricity was restored and access roads reopened by noon the following day. Despite your booking being made under a non-refundable policy, as a gesture of goodwill and understanding for the inconvenience you experienced, we issued a refund for one night's stay.
Once again, we regret any discomfort caused and thank you for taking the time to share your thoughts.
Kind regards,
Thassos Imperial Resort
Greetings from the island of Thassos.
We would like to sincerely thank you for your feedback. Comments from our guests are invaluable to us and help us continuously improve the quality of our services.
We are truly sorry to hear about the inconvenience you may have experienced during your stay at our hotel, and we assure you that we take every concern very seriously.
With regard to your comment about the presence of ants in your room, we would like to point out that our property is located in a natural environment, where the occasional appearance of insects can unfortunately occur. Nevertheless, we work with a certified pest control company that visits the premises regularly for preventive treatments. In addition, our housekeeping staff thoroughly cleans the rooms on a daily basis, and it is also important that guests contribute to the cleanliness of the space, especially in relation to food storage.
As for the swimming pools, they are cleaned and maintained daily by a specialized technician who carefully monitors chlorine levels and water pH in accordance with health and safety regulations.
Regarding pricing and receipts: all outlets within the hotel provide visible menus and price lists, and every order is accompanied by a printed receipt issued through our certified POS system, which does not allow transactions to be completed without proper documentation. If there was an issue in this regard, we would have appreciated the opportunity to address it during your stay.
With respect to the beach area, we would like to clarify that it is divided into two sections: one exclusively for hotel guests and another for external visitors. Use of sunbeds by hotel guests is complimentary, with only the cost of any food or beverages consumed at the beach bar. If a guest chooses to use the other section, they are clearly informed in advance about the minimum consumption policy, which applies toward products and not as a rental fee for sunbeds.
Lastly, regarding the power outage that occurred on the night of July 9th, it was caused by a wildfire in a forested area of the island and affected a large part of Thassos, including our region. This was an act of force majeure beyond our control. Fortunately, there was no immediate danger to our hotel and no evacuation was required. Electricity was restored and access roads reopened by noon the following day. Despite your booking being made under a non-refundable policy, as a gesture of goodwill and understanding for the inconvenience you experienced, we issued a refund for one night's stay.
Once again, we regret any discomfort caused and thank you for taking the time to share your thoughts.
Kind regards,
Thassos Imperial Resort
Izvrsna lokacija
Pachis , Skála Rachoníou, 64010, Grčka|1,65 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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