Ultima, Nilie Hospitality Mgmt
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Usluge
Više o hotelu Ultima, Nilie Hospitality Mgmt
Ultima, Nilie Hospitality Mgmt
Objekt Ultima, Nilie Hospitality MGMT smješten je u centru odredišta ‘Solun’ te nudi smještaj koji sadrži besplatan WiFi i prostor za sjedenje.
Napisano: 22. kol 2026.
Boravak: kol, 2026
Schrecklich!
The hotel looked great in the photos, but the reality was very disappointing. The furniture was partly broken, and the kitchen advertised as “fully equipped” consisted of just one glass, making it unusable.
The shower leaked every time we used it, so we had to use all the towels to clean up the water. Despite asking several times, we never received fresh towels and eventually were ignored.
There were also stains on the bed and sofa. Overall, the accommodation was far from what was advertised, and the lack of response from the hotel made the experience even worse. We would not recommend this place.
Napisano: 8. kol 2026.
Boravak: srp, 2026
Napisano: 10. lip 2026.
Boravak: lip, 2026
Atrium! Disgusting! Unacceptable!
Misleading photographs, nothing to do with reality. Duvary for view, dirt and dish!
Slide and dirt everywhere. It's like someone took a dirty sponge and went through a floor, kitchen and bath countertops and kitchenware. The toilet disgrace with brown and black surprises inside and glissy lid. Dirty sheets, hair on pillows, towels that were white once, long ago. One bed didn't even have a linen. Floor and windows... I don't talk about it. Accommodation which has seen any detergent or disinfectant, years. I contacted them, they told me that they were sorry and that the head would contact the other day in the morning at 9am, since it was already evening. I told them we were going to change a hotel and asked for a refund for the next two days. The next day, I waited in vain for a call from the head. I called again and again to fixed and mobile, no one answered. I informed the booking about the situation. I ate the next two days on phones and emails with Booking. I informed that I have left the property (which says the reason.... accommodation) and I am waiting for someone responsible for explanations, a refund for the nights we did not make and to deliver the keys. The Nilie hospitality... The last day and after we got in the car for the return, someone calls, supposedly in charge to ask me for the keys. Restless, like nothing ever happened. He did not recognize anything of what was done, although there are relative emails and recorded calls with the booking and my many unanswered calls to their fixed and mobile.
I left their keys at the reception of the wonderful Zeus is loose that we have found refuge in the last two days. I informed them, as well as the booking, since there was no trust anymore.
After all this inconvenience and confusion, I was refunded 25€, about as much as my antihypertensive cost. And these are in booking's wallet, which I don't understand, since I'm the one who paid them and not the Booking, which I probably won't use again.
Also when I was searching for the booking, the rating for this property was 6.5-7.5 stars. After the celebration and after I hit it, the ratings became 1-2 stars and as a magic appeared awesome comments, like mine and worse. Where was all this?
Great attention then!
Napisano: 11. svi 2026.
Boravak: svi, 2026
VERY NOISY loud music and singing till 4.30 am. Racing cars past the window until 3.30 am. Unable to shut the wondow because catch is a ring at the top of what is basically an office window.
Bitten all night by small flies(?) left eye swelled up so that I could barely see.
Appartment missing basic cooking utensils, not enough for 3 people. Kettle on top shelf, unable to reach it. No washing up facilities.
Bed shoved in a corner, sheet torn and too small. Sofa grubby, no storage. No bedside lights.
When I followed instructions for the shower (only 20 mins. allowed) the water was too luke-warm to use, so I hax to boil water to wash myself.
Altogether the place was disgraceful: I left at 10 am the next morning instead of staying the 5 days that were booked
and although I have reported the matter
at least 4 times now I have had no response from the owner nor from hotels.com; obviously I want a refund for the days when I was not there and some compensation would be nice..I even sent a photo of my swolen eye.
Napisano: 2. lip 2025.
Boravak: lip, 2025
Central but, bad structure.
Lokacija
43 Ionos Dragoumi, Solun, 54630, Grčka|0,62 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.

