Magnolia
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Magnolia
Magnolia
Located in Tbilisi, Magnolia is in the city center. Freedom Square and St. George Statue are notable landmarks, and travelers looking to shop may want to visit Shardeni Street. Tbilisi City Hall and Chreli Abano Sulphur Bath and Spa are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. This hotel features a restaurant, a conference center, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Change of towels is available on request. Magnolia offers 49 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Napisano: 17. kol 2026.
Boravak: kol, 2026
Napisano: 4. kol 2026.
Boravak: kol, 2026
Nice view and location, good value for money
Napisano: 23. srp 2026.
Boravak: srp, 2026
A disappointing experience – lack of hospitality during a difficult situation
We made a mistake while booking the dates through WhatsApp communication. Our reservation was accidentally made for 21–22 July instead of 20–21 July. We understand this was our mistake. However, the circumstances of our arrival were extraordinary.
We arrived in Tbilisi at around 23:15 on 20 July after travelling from Svaneti by minibus and train. At that exact time, Tbilisi was experiencing extremely heavy rainfall. The roads were flooded, transportation was difficult, and many people at the train station were trying to find taxis or transportation while getting soaked by the rain.
After a stressful journey and an unpleasant taxi incident, we arrived at the hotel completely wet and exhausted. We did not expect a free stay or special treatment, but we expected basic hospitality and an attempt to find a reasonable solution.
Unfortunately, the reception staff and the hotel representative we spoke with were not helpful. The communication was focused only on the hotel's interests, and there was no effort to understand our situation or find a compromise.
The next day, although we knew the official check-in time was 14:00, we arrived around noon after having spent the night without our luggage because of the previous night's problems. Despite rooms being available, the staff again showed no flexibility or understanding. After a long discussion, the check-in process was finally completed.
The most disappointing part was not the booking mistake itself, but the attitude towards guests. Hospitality means finding solutions, especially when travellers face unexpected difficulties.
We have travelled extensively and stayed in many hotels, but this was one of the rare occasions where we felt that customer satisfaction was not a priority.
We hope the management reviews the way guests are treated and improves communication and service standards.
Napisano: 31. svi 2026.
Boravak: svi, 2026
Napisano: 30. svi 2026.
Boravak: svi, 2026
As a result, we paid for two hotels for the same holiday, which was a complete waste of money. After a long journey with a child, this was extremely frustrating.
I honestly cannot believe this hotel has a 4-star rating. Even the duvets were stained. When we reported the situation, the Hotels.complatform was unable to reach the hotel, and despite the issues we experienced, no refund was provided.
The overall condition and comfort level of the accommodation were not acceptable for us. We would not choose this hotel again.
Vrlo dobra lokacija
5 Kirile Ukleba Street Mtatsminda, Dzveli Tbilisi, Tbilisi, 0108, Gruzija|0,69 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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