Club Mahindra Dwarka, Gujarat
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 10:30 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Club Mahindra Dwarka, Gujarat
Club Mahindra Dwarka, Gujarat
Objekt Club Mahindra Dwarka, Gujarat smješten je u gradu 'Dwarka' te sadrži vrt. Ovaj hotel s 4 zvjezdice nudi poslugu u sobu i recepciju otvorenu 0-24 sata.
Napisano: 16. lip 2026.
Boravak: lip, 2026
Excellent hotel with great service
The room was very spacious, clean, and equipped with all the amenities we needed. The breakfast was delicious and offered a wide buffet spread. They decorated our room for my wife's birthday and also provided us with a complimentary cake, which was a lovely gesture.
The reception staff, especially Ms. Joyee, Ms. Priti, and Mr. Jetha, were extremely helpful—not only during check-in and check-out but also in providing directions to local attractions.
The location is excellent. I would highly recommend this hotel to my friends and would definitely stay here again if I return to Dwarka.
Odgovor hotela
Napisano: 20. lip 2026.
Thank you for sharing such a heartwarming review!
It brings us immense joy to know that your stay was made special by our spacious rooms, delightful breakfast, and the birthday surprise for your wife. Knowing that our team's hospitality added to your memorable experience means the world to us.
Looking forward to welcoming you again for another unforgettable stay.
Regards,
Team Club Mahindra Dwarka
IN
Napisano: 11. svi 2026.
Boravak: svi, 2026
Not the typical Club Mahindra Experience
What went well:
The property itself is decent and spacious, located away from the city, which gives it a peaceful setting. The swimming pool is large, and the rooms are reasonably comfortable, though nothing exceptional.
Overall, the infrastructure is acceptable but does not stand out as premium.
What did not go well:
Right from the beginning, the experience lacked warmth and professionalism. There was no pre-arrival call or inquiry to understand our arrival time, which is quite basic for a hospitality brand like Club Mahindra.
The staff appeared very young and inadequately trained, especially when it came to welcoming guests or even acknowledging them when they entered the property. The lack of basic greetings and guest engagement was clearly noticeable.
The recreation room was only for name’s sake, offering very limited engagement or upkeep.
At the swimming pool, hygiene and discipline were concerning. The water had excessive chlorine, making it uncomfortable. Guests were freely entering the pool without proper swimwear, some even straight from high tea by the poolside without washing their hands, and there was no staff intervention or supervision to maintain basic pool etiquette or hygiene standards.
Restaurant experience:
While the food taste was generally good, the service and communication at the restaurant showed a serious lack of empathy and product knowledge.
We specifically asked whether they could bake a good pizza. The waiter confidently confirmed that they usually serve good pizzas. However, when the pizza arrived, it was completely unbaked and raw. Upon questioning, the waiter said this generally doesn’t happen and offered to remake it. We clearly requested a remake only if it could be done properly.
Unfortunately, the second pizza was also unbaked and completely unconsumable. After settling the bill, we requested to speak to the chef. The chef candidly admitted that they do not have a pizza oven and instead use alternative methods, which often do not work well for pizzas. This honestly should have been communicated upfront, rather than setting incorrect expectations.
Overall impression:
This stay did not feel like a Club Mahindra experience. It felt more like a regular commercial hotel, lacking the warmth, engagement, and premium service that members pay for and associate with the brand. Club Mahindra has traditionally stood for family-friendly hospitality and curated experiences, and unfortunately, this property did not live up to that promise.
With better staff training, improved hygiene enforcement, honest communication, and stronger service culture, the experience here could improve significantly. As of now, it was disappointing, especially considering the premium associated with Club Mahindra memberships.
Odgovor hotela
Napisano: 13. svi 2026.
While we are glad that you liked our resort's location and some of the facilities, we regret the drawbacks you faced during your stay and would appreciate the opportunity to address the same over a call. Please share your membership ID and registered contact number/email ID via Facebook inbox. We'll have our team reach out to you soon.
Regards,
Team Club Mahindra
IN
Napisano: 17. kol 2025.
Boravak: kol, 2025
An average place to go crash
Odgovor hotela
Napisano: 18. kol 2025.
We regret your unpleasant experience and assure you that this is not what we intended for you. Our team would like to get in touch with you over a call, to discuss your concern promptly. Please share your membership ID and registered contact number/email ID via Facebook inbox.
Regards,
Team Club Mahindra
Napisano: 14. lip 2025.
Boravak: lip, 2025
A Serene Confluence of Luxury and Spirituality by the Arabian Sea
A culinary highlight is Jeeman, the resort’s signature Gujarati restaurant, which offers a soulful dive into the state’s rich gastronomic heritage. With traditional thalis served in authentic style, the flavors are both nostalgic and nuanced, capturing the essence of Gujarat with every bite.
The resort’s proximity to the revered Dwarkadhish Temple enhances its allure for pilgrims and leisure seekers alike. Sunsets over the sea impart an almost transcendental calm. Club Mahindra Dwarka is not merely a destination—it is an evocative journey into heritage, indulgence, and soulful rejuvenation. A rare gem.
Odgovor hotela
Napisano: 16. lip 2025.
Thank you for your beautiful words.
We’re truly delighted that you found your experience enriching and memorable. Your kind words about the ambience, hospitality, and authentic dining experiences mean a lot to us.
We look forward to welcoming you back for more moments of peace, indulgence, and connection.
Warm regards,
Team Club Mahindra Dwarka
Napisano: 25. svi 2025.
Boravak: svi, 2025
Great hospitality by House keeping
I recommend for club Mahindra.
Odgovor hotela
Napisano: 26. svi 2025.
Your comfort and satisfaction during the holidays are always our priority. We're happy that you found our staff's hospitality and services commendable. They will certainly be gratified to read your compliments.
We look forward to welcoming you again for your next holiday!
Regards,
Team Club Mahindra Dwarka
Izvrsna lokacija
Club Mahindra Dwarka, Near Saibaba Temple, NH-8, Baradiya, Dwarka, Gujarat, Barada, 361335, Indija|0,94 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
10:30
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 6 do 12 g.
14 € (INR1.500) po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
7 € (oko 769 INR osobi)
