Hotel Royal Castle
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Više o hotelu Hotel Royal Castle
Hotel Royal Castle
Objekt Hotel Royal Castle u gradu 'Gulmarg' ima smještaj s 4 zvjezdice i vrt. Restoran, posluga u sobu, recepcija otvorena 0-24 i besplatan WiFi u cijelom objektu neki su od sadržaja koje nudi ovaj objekt.
Napisano: 12. lip 2026.
Boravak: lip, 2026
Homely, relaxed and restful experience.
Mr. Younis Mallik in specific deserves special mention.
Napisano: 29. kol 2026.
Boravak: kol, 2026
Good hotel
He is extremely humble, polite, attentive, and genuinely caring towards guests. His warm attitude and attention to every detail made our dining experience truly memorable. The food, service, and overall ambience were excellent.
Mr. Muntazir’s dedication to guest satisfaction reflects the high standards of Hotel Royal Castle. A big thank you to him and the entire restaurant team for making our visit so specialNice experience,nice food , hotels and restaurant are very nice
Napisano: 11. srp 2026.
Boravak: lip, 2026
Pathetic experience
Our stay at Royal Castle Gulmarg was the most disappointing part of our Kashmir trip.
The hotel is marketed as a higher-category property, but our experience was nowhere close to that standard.
- There was a power outage for nearly 4–5 hours during the night, leaving the rooms and corridors in complete darkness. Despite repeated requests from guests, the staff arrogantly ignored requests to switch on the generator, causing immense inconvenience.
- Although a buffet was promised for both dinner and breakfast, only a few limited dishes were served. The food was tasteless, poorly presented, and hygiene standards were disappointing.
- The overall service lacked professionalism, and the staff showed little concern for guest comfort or complaints.
- The maintenance and hospitality standards were well below expectations and certainly did not justify the hotel's claimed category.
Gulmarg is a beautiful destination, but staying at this hotel significantly affected our overall experience. I sincerely hope the management improves its guest service, power backup arrangements, food quality, and staff attitude.
Based on my experience, I would not recommend this hotel to anyone expecting the standards of a genuine 4-star property.
Napisano: 30. lip 2026.
Boravak: lip, 2026
Best hotel
Napisano: 29. lip 2026.
Boravak: lip, 2026
Best hotel
Izvrsna lokacija
Gulmarg Road, Gulmarg, Nagbal, Jammu and Kashmir 193403, Bāramūla, 193403, Indija|17,24 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
