Hilton Goa Resort Candolim
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Hilton Goa Resort Candolim
Hilton Goa Resort Candolim
Bijeg na vrhu brda usred krajolika Goe. Naš resort Candolim nalazi se na brdima Saipem, s pogledom na rijeku Nerul. Imamo četiri vanjska bazena, dječji klub i fitness centar.
Recenzije od 
Obitelji
Napisano: 7. srp 2026.
Boravak: srp, 2026
A beautiful resort overlooking the beautiful Nerul River
A beautiful resort nestled in a small hill overlooking the Nerul River. Our room had a spectacular view of the river and the surrounding greenery which was so lush during the monsoons. And the rooms were the most spacious rooms I’ve ever stayed in with a lovely bath tub! We stayed for a night and we regretted that we should’ve stayed here for more. We will definitely visit the resort again in our next visit! Not to forget the warm hospitality and the staffs fulfilling every wish( food) for my 14 month old daughter.
Odgovor hotela
Napisano: 17. srp 2026.
Dear Guest,
Thank you for your wonderful review and for choosing Hilton Goa Resort. We are delighted to know that you enjoyed the stunning views of the Nerul River, our spacious rooms, and the lush monsoon surroundings.
It is especially heartwarming to hear that our team was able to make your family's stay memorable by taking care of your little daughter's food preferences. Your kind words about our warm hospitality mean a great deal to us and will be shared with the entire team.
We are thrilled to know you plan to visit us again, and we look forward to welcoming you back to Hilton Goa Resort for a longer and even more memorable stay.
Kind regards,
Hilton Goa Resort
Thank you for your wonderful review and for choosing Hilton Goa Resort. We are delighted to know that you enjoyed the stunning views of the Nerul River, our spacious rooms, and the lush monsoon surroundings.
It is especially heartwarming to hear that our team was able to make your family's stay memorable by taking care of your little daughter's food preferences. Your kind words about our warm hospitality mean a great deal to us and will be shared with the entire team.
We are thrilled to know you plan to visit us again, and we look forward to welcoming you back to Hilton Goa Resort for a longer and even more memorable stay.
Kind regards,
Hilton Goa Resort
Pojedinci
Napisano: 14. srp 2026.
Not the best of hilton hotels
It is on a hillside which is rather a difficult walk . The lobby is on the first floor and no a welcoming one . Rooms are located away from the main building and few have a elevator. Its like a maize and the staircase and the hallway are dirty with insects. We had dinner at the restaurant and the chicken was hard and got to the notice of the chef who politely apologised.
The breakfast was a railway platform and professional staff .
Had a sleepless night with the door banging in the wind and insects in the corridor.
This is not a Hilton hospitality hotel.
Rude unprofessional staff .
The breakfast was a railway platform and professional staff .
Had a sleepless night with the door banging in the wind and insects in the corridor.
This is not a Hilton hospitality hotel.
Rude unprofessional staff .
Odgovor hotela
Napisano: 17. srp 2026.
Dear Guest,
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations.
We are truly sorry to learn about your concerns regarding the accessibility of the property, the cleanliness of the corridors, your dining experience, the noise disturbance, and your interactions with our team. While we appreciate your recognition of our chef's courteous response, we regret that the overall experience fell short of the standards of hospitality we strive to provide.
Please be assured that your feedback has been shared with the respective department heads for immediate review and corrective action. We value your comments as they help us improve, and we hope you will give us another opportunity to provide you with the warm hospitality and exceptional service that Hilton Goa Resort is known for.
Kind regards,
Hilton Goa Resort
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations.
We are truly sorry to learn about your concerns regarding the accessibility of the property, the cleanliness of the corridors, your dining experience, the noise disturbance, and your interactions with our team. While we appreciate your recognition of our chef's courteous response, we regret that the overall experience fell short of the standards of hospitality we strive to provide.
Please be assured that your feedback has been shared with the respective department heads for immediate review and corrective action. We value your comments as they help us improve, and we hope you will give us another opportunity to provide you with the warm hospitality and exceptional service that Hilton Goa Resort is known for.
Kind regards,
Hilton Goa Resort
Obitelji
Napisano: 5. srp 2026.
Boravak: srp, 2026
aewsome stay wish to stay again
Beautiful location , neat and clean floor ,, restro was nice, food was awesome , ritesh in kitchen staff was very polite and humble .all r good
Odgovor hotela
Napisano: 17. srp 2026.
Dear Guest,
Thank you for your wonderful review! We are delighted to know that you enjoyed our beautiful location, clean surroundings, restaurant, and delicious food.
A special thank you for recognizing Ritesh from our Kitchen team for his polite and humble service. Your kind appreciation will be shared with him and the entire team as motivation to continue delivering exceptional hospitality.
We look forward to welcoming you back to Hilton Goa Resort for another memorable stay.
Kind regards,
Hilton Goa Resort
Thank you for your wonderful review! We are delighted to know that you enjoyed our beautiful location, clean surroundings, restaurant, and delicious food.
A special thank you for recognizing Ritesh from our Kitchen team for his polite and humble service. Your kind appreciation will be shared with him and the entire team as motivation to continue delivering exceptional hospitality.
We look forward to welcoming you back to Hilton Goa Resort for another memorable stay.
Kind regards,
Hilton Goa Resort
Parovi
Napisano: 28. lip 2026.
Boravak: lip, 2026
Poor service
I am a huge admirer of Indian hospitality. Every time we have stayed at luxury hotels in Goa, we have experienced service that goes above and beyond. That is one of the reasons we love traveling across India.
This time, however, our experience was very different.
We had booked the Presidential Suite, expecting the highest level of service. Unfortunately, our room was not ready even though the official check-in time was 2:00 PM. We were finally able to access the room after 3:00 PM.
When we entered, the room was extremely hot and humid. The lights and air conditioning were not working at all. Since the Presidential Suite was on the top floor, which required climbing multiple flights of stairs without an elevator, it was especially disappointing to reach the room only to find it unusable.
Because the AC wasn't working, condensation built up and the living room floor became covered with water. It was slippery, and we nearly fell several times.
We called the front desk four or five times regarding the issue. Each time we were told that someone was working on it. When the technician finally arrived, he mentioned that it was simply a tripped breaker—a repair that took only a few minutes. Unfortunately, we had already spent over an hour sitting in an unbearably hot and humid room.
I even requested another room or a place where my family could sit comfortably until the issue was resolved, but no alternative was offered.
There were also no instructions in the bathroom explaining how to operate the shower or get hot water, making things more frustrating.
Our departure experience was equally disappointing. We called seven different times over nearly three hours to arrange transportation to the airport. Every single time we were told that a supervisor would call us back, but no one ever did.
Overall, I felt there was a lack of supervision. The staff members were polite, but many appeared inexperienced. Almost every request was answered with, "We'll get back to you," but very little follow-up actually happened.
I genuinely believe the hotel may have been overbooked, and I understand that operational challenges can occur. However, what matters most is how those situations are handled. Guests staying in a Presidential Suite should receive prompt attention and proactive service.
Despite all of this, I am still giving this hotel 5 stars because I don't want one experience to reflect poorly on Indian hospitality as a whole. India has some of the finest hospitality in the world, and I sincerely hope this hotel improves its operations and staff training so that future guests receive the level of service they deserve.
This time, however, our experience was very different.
We had booked the Presidential Suite, expecting the highest level of service. Unfortunately, our room was not ready even though the official check-in time was 2:00 PM. We were finally able to access the room after 3:00 PM.
When we entered, the room was extremely hot and humid. The lights and air conditioning were not working at all. Since the Presidential Suite was on the top floor, which required climbing multiple flights of stairs without an elevator, it was especially disappointing to reach the room only to find it unusable.
Because the AC wasn't working, condensation built up and the living room floor became covered with water. It was slippery, and we nearly fell several times.
We called the front desk four or five times regarding the issue. Each time we were told that someone was working on it. When the technician finally arrived, he mentioned that it was simply a tripped breaker—a repair that took only a few minutes. Unfortunately, we had already spent over an hour sitting in an unbearably hot and humid room.
I even requested another room or a place where my family could sit comfortably until the issue was resolved, but no alternative was offered.
There were also no instructions in the bathroom explaining how to operate the shower or get hot water, making things more frustrating.
Our departure experience was equally disappointing. We called seven different times over nearly three hours to arrange transportation to the airport. Every single time we were told that a supervisor would call us back, but no one ever did.
Overall, I felt there was a lack of supervision. The staff members were polite, but many appeared inexperienced. Almost every request was answered with, "We'll get back to you," but very little follow-up actually happened.
I genuinely believe the hotel may have been overbooked, and I understand that operational challenges can occur. However, what matters most is how those situations are handled. Guests staying in a Presidential Suite should receive prompt attention and proactive service.
Despite all of this, I am still giving this hotel 5 stars because I don't want one experience to reflect poorly on Indian hospitality as a whole. India has some of the finest hospitality in the world, and I sincerely hope this hotel improves its operations and staff training so that future guests receive the level of service they deserve.
Odgovor hotela
Napisano: 16. srp 2026.
Dear Guest,
Thank you for taking the time to share such detailed and thoughtful feedback. We sincerely appreciate your kind words about Indian hospitality and are grateful for the generosity and understanding reflected in your review.
Please accept our heartfelt apologies for the shortcomings you experienced during your stay, particularly the delay in preparing your Presidential Suite, the air conditioning issue, the inconvenience caused by the water accumulation on the floor, the lack of timely follow-up to your requests, and the difficulties you faced while arranging airport transportation. This is certainly not the seamless and attentive experience we strive to provide, especially for our valued guests.
While we are pleased to know that you found our team courteous, we regret that our service and communication did not meet your expectations. Your feedback has been shared with our leadership team for a thorough review, and we will be addressing the concerns around room readiness, preventive maintenance, service recovery, staff training, and guest communication to ensure such situations are handled more effectively in the future.
We are especially grateful for your understanding and for your continued faith in Indian hospitality despite this experience. We truly value your feedback and hope to have the opportunity to welcome you back to Hilton Goa Resort and provide you with the exceptional stay you rightfully expected.
Kind regards,
Hilton Goa Resort
Thank you for taking the time to share such detailed and thoughtful feedback. We sincerely appreciate your kind words about Indian hospitality and are grateful for the generosity and understanding reflected in your review.
Please accept our heartfelt apologies for the shortcomings you experienced during your stay, particularly the delay in preparing your Presidential Suite, the air conditioning issue, the inconvenience caused by the water accumulation on the floor, the lack of timely follow-up to your requests, and the difficulties you faced while arranging airport transportation. This is certainly not the seamless and attentive experience we strive to provide, especially for our valued guests.
While we are pleased to know that you found our team courteous, we regret that our service and communication did not meet your expectations. Your feedback has been shared with our leadership team for a thorough review, and we will be addressing the concerns around room readiness, preventive maintenance, service recovery, staff training, and guest communication to ensure such situations are handled more effectively in the future.
We are especially grateful for your understanding and for your continued faith in Indian hospitality despite this experience. We truly value your feedback and hope to have the opportunity to welcome you back to Hilton Goa Resort and provide you with the exceptional stay you rightfully expected.
Kind regards,
Hilton Goa Resort
Snimio anonimni putnik
Napisano: 12. lip 2026.
Boravak: lip, 2026
Neither the property nor the services will give you feeling like 5 star hotel. Also, you need to walk alot to get in to the room.
Izvrsna lokacija
Pilerne Candolim Road, Saipem, Goa, 403515, Indija|12,5 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
32 € (INR3.500) po osobi po noćenju
u dobi od 3 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
Za više informacija obratite se hotelu
Vrijeme doručka
Pon – ned od 07:30 do 10:30
Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Goste se moli da unaprijed obavijeste smještajni objekt Hilton Goa Resort Candolim o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Hourly complimentary beach transfers are available. All prices displayed are subject to a goods and services tax (GST) at prevailing rates, 5% for transaction value up to INR 7500 and 18% for transaction value exceeding INR 7500. The tax amount based on the prevailing rates will be added to the hotel bill and payable by guests. Please note that as per income tax rules, every person shall quote his/her PAN while making payment to hotels and restaurants against their bills for an amount exceeding INR 50000 at any one time 2 children below the age of 12 can stay free of charge when using existing bedding with parents, and enjoy meals as per the booking inclusions. Guests above the age of 12 will be charged for meals as per the booking inclusions, which shall be payable at the resort. Charges apply for extra beds. Please note that most rooms are accessed via staircases. Complimentary Goan Feni Kokum Shot
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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Hilton Goa Resort Candolim: često postavljana pitanja
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