Elite Suites Mint Gomti Nagar
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Korisne informacije
Prijava od: | 12:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Centar za fitness
24-satna recepcija
Restoran
Više o hotelu Elite Suites Mint Gomti Nagar
Elite Suites Mint Gomti Nagar
Objekt Elite Suites MINT Gomti Nagar nalazi se u četvrti Gomti Nagar u gradu 'Lucknow'. Ovo prenoćište s 3 zvjezdice nudi recepciju otvorenu 0-24 sata, skladište prtljage i besplatan WiFi.
Recenzije od 
Skupine
Napisano: 13. ruj 2023.
Boravak: ruj, 2023
Thank you
Everywhere nit and clean check inn was very smoothly all staff were very polite thank you everyone..
After checking I was suffering from some problem but manager easily manage everything thing..all are good
After checking I was suffering from some problem but manager easily manage everything thing..all are good
Ostali
Napisano: 13. kol 2019.
Boravak: kol, 2019
Guest house and not a hotel
In my opinion, this should be called a guest house rather than a hotel. My 1 day stay was below satisfaction because of the following points.
1. I had made the reservation in this property through online travel portal. They have two properties Elite and Eclat. Despite making a paid confirmed booking in Eclat, I got a call from the care taker Mr Damodar that room is not available and i might have to accommodate in the other property. I told them that if the property is full then they shouldn’t let the portal confirm booking on their behalf and also that i prefer to stay in property eclat rather than in mint. Next day when i reached the property they outrightly asked me to accommodate in alternate property or look for other options. As i was coming from a 8 hour drive and had to leave for work, i did not argued with them and accepted their condition. This entire episode disappointed me.
2. Fixtures in the washroom were leaking. There were no toilet paper, bathing towels and it appeared as if room for the next arrival has been prepared half heartedly.
3. They provide a kettle and tea bags in the room but nothing to stir. I called up room service 3 times asking for a spoon and it took them 25 minutes to provide it. I got distraught with the lethargic service being offered.
4. As I was expected to checkout early morning next day, i asked reception guy to make and provide gst invoice in advance. He took all my company details and agreed to provide it in morning without any delay. The next morning when i asked for invoice he refused to provide suggesting that as per hotel policy it is provided by online portal. I have in past stayed with various chains as well as boutique hotels and all of them provide the invoice on request. Since I was getting late for my flight, I did not care to further discuss on it and left. This entire episode was excruciating and unexpected.
All the above points left a very disappointing effect and i might revert back to staying at Levana as I am their regular client. The difference between the two properties is a mere 1000 Rs, but the services quality and the location convenience been offered promptly compensates for the excess being charged.
1. I had made the reservation in this property through online travel portal. They have two properties Elite and Eclat. Despite making a paid confirmed booking in Eclat, I got a call from the care taker Mr Damodar that room is not available and i might have to accommodate in the other property. I told them that if the property is full then they shouldn’t let the portal confirm booking on their behalf and also that i prefer to stay in property eclat rather than in mint. Next day when i reached the property they outrightly asked me to accommodate in alternate property or look for other options. As i was coming from a 8 hour drive and had to leave for work, i did not argued with them and accepted their condition. This entire episode disappointed me.
2. Fixtures in the washroom were leaking. There were no toilet paper, bathing towels and it appeared as if room for the next arrival has been prepared half heartedly.
3. They provide a kettle and tea bags in the room but nothing to stir. I called up room service 3 times asking for a spoon and it took them 25 minutes to provide it. I got distraught with the lethargic service being offered.
4. As I was expected to checkout early morning next day, i asked reception guy to make and provide gst invoice in advance. He took all my company details and agreed to provide it in morning without any delay. The next morning when i asked for invoice he refused to provide suggesting that as per hotel policy it is provided by online portal. I have in past stayed with various chains as well as boutique hotels and all of them provide the invoice on request. Since I was getting late for my flight, I did not care to further discuss on it and left. This entire episode was excruciating and unexpected.
All the above points left a very disappointing effect and i might revert back to staying at Levana as I am their regular client. The difference between the two properties is a mere 1000 Rs, but the services quality and the location convenience been offered promptly compensates for the excess being charged.
Odgovor hotela
Napisano: 13. kol 2019.
Dear Guest, Greetings from Hotel Mint Elite Suites! We thank you for your patronage and appreciate your detailed feedback on this forum. We thoroughly apologize for the inconvenience caused to you during this visit and would like to reiterate that this is a one of instance that will not be repeated.We look forward to your continued patronage to Mint Hotels Pan India.Warm Regards,Mr.Kapil Gaur (Regional Manager- Mint Hotels)
Ostali
Napisano: 9. velj 2019.
Boravak: velj, 2019
Below average. Fooled by reviews
Seldom get disappointed by reviews and ratings of a place on this platform
The hotel was a big disappointment. Other than the central booking and front desk staff there was nothing that was nice
The rooms were smelly and dated. The bathrooms were poorly maintained. Broken door. Dirty dining room where there was food stuck on all the plastic mats. Couldnt keep my arm leave alone eat there. The worst was the linen. Torn and tattered. Even when asked to change them they were changed with torn and dirty linen. Does a budget hotel of under 2 k not supposed to make sure they maintain some standard?
The hotel was a big disappointment. Other than the central booking and front desk staff there was nothing that was nice
The rooms were smelly and dated. The bathrooms were poorly maintained. Broken door. Dirty dining room where there was food stuck on all the plastic mats. Couldnt keep my arm leave alone eat there. The worst was the linen. Torn and tattered. Even when asked to change them they were changed with torn and dirty linen. Does a budget hotel of under 2 k not supposed to make sure they maintain some standard?
Odgovor hotela
Napisano: 23. tra 2019.
Dear Guest
We thank you for your review on this forum and appreciate your detailed feedback and time. We thoroughly apologize for the inconvenience you had to go through during this visit and would like to reiterate that this is a one off instance that will not be repeated. The Issues that you have mentioned have been addressed. We look forward to your continued patronage to Mint Hotels Pan India. Live Fresh !!!!!
Warm Regards
Kapil Gaur Zonal Head North - Operations Mint Hotels Group
We thank you for your review on this forum and appreciate your detailed feedback and time. We thoroughly apologize for the inconvenience you had to go through during this visit and would like to reiterate that this is a one off instance that will not be repeated. The Issues that you have mentioned have been addressed. We look forward to your continued patronage to Mint Hotels Pan India. Live Fresh !!!!!
Warm Regards
Kapil Gaur Zonal Head North - Operations Mint Hotels Group
Ostali
Napisano: 8. tra 2019.
Boravak: tra, 2019
A true sample of excellent hospitality.
Can believe in this price git well educated staff.
Manager Mr. Tripathi is well professional .
Really appreciate your support.
Without doubt one of the favorite hotel .
I will recommend this to may friends and family.
Manager Mr. Tripathi is well professional .
Really appreciate your support.
Without doubt one of the favorite hotel .
I will recommend this to may friends and family.
Odgovor hotela
Napisano: 9. tra 2019.
Dear Guest, Greetings from Mint Elite Suites! We thank you for your wonderful review and positive ratings for our hotel. We look forward to your patronage across Mint properties Pan India.Warm Regards, Mint Hotels
Allen Machado (Head Operations Mint Hotels and Suites)
Allen Machado (Head Operations Mint Hotels and Suites)
Ostali
Napisano: 19. ožu 2019.
Boravak: ožu, 2019
Awesome
Very nice
Great place nice accommodate .I very happy
I will really recommend this hotels to others.
Very nice place good food
Staff is awesome
Keep it up
On my next visit I will come with my family for sure will have a great time
Great place nice accommodate .I very happy
I will really recommend this hotels to others.
Very nice place good food
Staff is awesome
Keep it up
On my next visit I will come with my family for sure will have a great time
Odgovor hotela
Napisano: 30. ožu 2019.
Dear Guest,
Greetings from Mint Elite Suites!
We thank you for your wonderful review and positive ratings for our hotel. We look forward to your patronage across Mint properties Pan India.
Warm Regards,
Allen Machado Head-Operations
Mint Hotels and Suites.
Greetings from Mint Elite Suites!
We thank you for your wonderful review and positive ratings for our hotel. We look forward to your patronage across Mint properties Pan India.
Warm Regards,
Allen Machado Head-Operations
Mint Hotels and Suites.
Lokacija
5/429, Viraj Khand, Gomti Nagar, Near Amity International School, Lucknow, 226010, Indija|8,82 km od centra grada
Prijava i odjava
Prijava od:
12:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Elite Suites Mint Gomti Nagar: često postavljana pitanja
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