Hotel Milan International
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
24-satna recepcija
Restoran
Hotel Milan International: recenzije
Recenzije od 
Snimio anonimni putnik
Napisano: 4. pro 2024.
Boravak: stu, 2024
We liked this hotel because it is value for money.
Poslovni putnici
Napisano: 13. ožu 2025.
Boravak: pro, 2024
The Hell Hotel in Mumbai
I am writing to formally express my deep dissatisfaction with my recent stay at your establishment, which occurred from 30th of January - 04 th of February 2025. As regular visitors to India and seasoned travelers, we had high expectations for the quality and service provided at your hotel. Unfortunately, our experience was far below acceptable standards.
Below is a summary of the numerous issues we encountered during our five-night stay:
Room Readiness on Arrival: Upon our arrival, the room was not ready for check-in. We were made to wait as the room was being cleaned.
Unsanitary Practices by Housekeeping: While waiting, we observed one of the room boys using the toilet brush to clean the wash basin. This is a serious hygiene violation, and I immediately reported this to the reception. The response I received, stating that the staff member was a trainee, was both inadequate and unacceptable.
Torn, Filthy Bedding: The bedding provided was torn, smelly, and in unsanitary condition, which is completely unacceptable in any hotel, let alone one that claims to offer hospitality to its guests. I have attached photographic evidence of the bedding.
Non-functioning Telephone: Starting from the second day of our stay until the day of departure, the telephone in our room was not working, making it impossible to communicate with hotel staff for any assistance.
Deadly wiring system : Wires were hanging and not properly taped to avoid Electric shocks. Refer photos attached.
Poor Internet Connection: The internet service was continuously unreliable and failed to work for significant periods. We found this especially frustrating given that internet access is a basic expectation for hotel guests.
Presence of Rats in the Reception Area: On our checkout day, we noticed two large rats at the reception. They were observed moving under the sofa where we were sitting. When reported to reception, the response we received was dismissive: "No problem, sir, they are harmless."
Limited Toilet Paper Supply: When we requested an extra toilet roll, the room boy refused, stating that only one toilet roll is provided per day. This is an unreasonable policy, especially given the overall poor experience we had.
Lack of Accountability and Management Response: Despite raising all these concerns to the hotel staff, no effort was made to rectify the situation. Instead, we were met with excuses and dismissive responses. The lack of accountability from the management is deeply disappointing and concerning.
Given the severity of the issues encountered, it is clear that your hotel fails to meet even the most basic standards of cleanliness, hygiene, and guest service. I strongly believe that these issues must be addressed to ensure that future guests do not face the same challenges we did.
I urge you to take immediate action to rectify these issues and to ensure that the health and safety of future guests are prioritized. Additionally, I request a formal apology for the distress and inconvenience we endured.
The lift operates in the hotel looks absolute scarry, not cleaned and a severe deathtrap to the Customers.
The Iron supplied to us is the worst uncleaned Iron I have ever come across.
We did not have Air-conditioning for two days out of our five days stay.
On top of they do not issue any receipts for any payments, so the customers will not have any proof of documents.
Please note that I will also be sharing my experience through reviews on relevant travel platforms and will be contacting the appropriate authorities to ensure that these matters are investigated.
I leave the Customers to judge on this hotel and before making a decision on booking this Risky hotel.
Below is a summary of the numerous issues we encountered during our five-night stay:
Room Readiness on Arrival: Upon our arrival, the room was not ready for check-in. We were made to wait as the room was being cleaned.
Unsanitary Practices by Housekeeping: While waiting, we observed one of the room boys using the toilet brush to clean the wash basin. This is a serious hygiene violation, and I immediately reported this to the reception. The response I received, stating that the staff member was a trainee, was both inadequate and unacceptable.
Torn, Filthy Bedding: The bedding provided was torn, smelly, and in unsanitary condition, which is completely unacceptable in any hotel, let alone one that claims to offer hospitality to its guests. I have attached photographic evidence of the bedding.
Non-functioning Telephone: Starting from the second day of our stay until the day of departure, the telephone in our room was not working, making it impossible to communicate with hotel staff for any assistance.
Deadly wiring system : Wires were hanging and not properly taped to avoid Electric shocks. Refer photos attached.
Poor Internet Connection: The internet service was continuously unreliable and failed to work for significant periods. We found this especially frustrating given that internet access is a basic expectation for hotel guests.
Presence of Rats in the Reception Area: On our checkout day, we noticed two large rats at the reception. They were observed moving under the sofa where we were sitting. When reported to reception, the response we received was dismissive: "No problem, sir, they are harmless."
Limited Toilet Paper Supply: When we requested an extra toilet roll, the room boy refused, stating that only one toilet roll is provided per day. This is an unreasonable policy, especially given the overall poor experience we had.
Lack of Accountability and Management Response: Despite raising all these concerns to the hotel staff, no effort was made to rectify the situation. Instead, we were met with excuses and dismissive responses. The lack of accountability from the management is deeply disappointing and concerning.
Given the severity of the issues encountered, it is clear that your hotel fails to meet even the most basic standards of cleanliness, hygiene, and guest service. I strongly believe that these issues must be addressed to ensure that future guests do not face the same challenges we did.
I urge you to take immediate action to rectify these issues and to ensure that the health and safety of future guests are prioritized. Additionally, I request a formal apology for the distress and inconvenience we endured.
The lift operates in the hotel looks absolute scarry, not cleaned and a severe deathtrap to the Customers.
The Iron supplied to us is the worst uncleaned Iron I have ever come across.
We did not have Air-conditioning for two days out of our five days stay.
On top of they do not issue any receipts for any payments, so the customers will not have any proof of documents.
Please note that I will also be sharing my experience through reviews on relevant travel platforms and will be contacting the appropriate authorities to ensure that these matters are investigated.
I leave the Customers to judge on this hotel and before making a decision on booking this Risky hotel.
Snimio anonimni putnik
Napisano: 8. sij 2025.
Boravak: sij, 2025
Property is very old and not anywhere near as shown in pictures.
Snimio anonimni putnik
Napisano: 17. ruj 2024.
Boravak: ruj, 2024
Toilet seat was broken and tap, strong smell of urine
, underneath the bed was dirty
, underneath the bed was dirty
Ostali
Napisano: 4. tra 2024.
Boravak: tra, 2024
Can't sleep in night due to mosquitoes
Pros: very near to airport and rail station. Clean room and bathroom.
Cons: can't sleep at night due to a lot of mosquitoes ( see video). After reporting about the mosquitoes, they sprayed the mosquito spray during the daytime, but it had no effect in the night and we still couldn't sleep in the night due to mosquitoes.
Cons: can't sleep at night due to a lot of mosquitoes ( see video). After reporting about the mosquitoes, they sprayed the mosquito spray during the daytime, but it had no effect in the night and we still couldn't sleep in the night due to mosquitoes.
Istražite ovo područje
1st Road, Near Milan Sub-Way, Santacruz West, Mumbai Suburban District, Mumbai, 400054, Indija|5,46 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 12 g. ili starije
6 € (INR600) po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
2 € (oko 210 INR osobi)
Vrijeme doručka
Pon – ned od 07:00 do 10:30
Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
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