Hotel Brown Palace
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Korisne informacije
Prijava od: | 13:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Hotel Brown Palace
Hotel Brown Palace
Hotel Brown Palace provides flawless service and all the necessary facilities for visitors. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire amenities to assist you in discovering your desired offerings in Srinagar.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of 24-hour room service and room service as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with bottled water available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as bathrobes, ensuring a comfortable stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.
Napisano: 28. lip 2023.
Boravak: lip, 2023
Stay at Hotel Brown Palace
Mr. Naseer Dar, Manager of Brown Palace, was particularly helpful and ensured we had a pleasant stay. Looking forward to staying here again on our next visit.
Odgovor hotela
Napisano: 6. kol 2023.
I'm happy to hear that your family had a great time at Hotel Brown Palace! The location was perfect, right next to Dal Lake with beautiful green mountains in the background. The spacious and clean rooms made the stay comfortable. It's convenient to have hot water available all the time, and the delicious buffet dinner made the experience even better. Hotel Brown Palace seems to offer a wonderful experience with its location, rooms, and dining options. Your positive review will help other travelers choose their accommodation. Thanks for sharing your feedback!
Napisano: 2. srp 2024.
Boravak: srp, 2024
One of my worse stay experience
Odgovor hotela
Napisano: 6. srp 2024.
Greetings from Hotel Brown Palace Resort - Srinagar!!
Thank you for sharing your feedback with us. We regret to hear that your recent stay did not meet your expectations. We appreciate all comments, as they help us continually improve our services.
You are absolutuely right that we had a function that day which hampered our services to some extent,but it doesn't mean at all that we left our guests totally unattended.Your booking was for NON AC room,at the time of check in when you entered to the alloted room you asked for AC room which we politely answered was unavailable. Had there been any issue with the washroom as you have mentioned you would have certainly brought that to our notice instantly.
We sincerely apologize for the discomfort you have experienced but can't take baseless allegations.
Warm regards
Naseer Ahmad
( General Manager)
Napisano: 21. srp 2023.
Boravak: srp, 2023
Worst experience
Odgovor hotela
Napisano: 8. kol 2023.
It is indeed very unfortunate that how I listened to your requests and booked 2 rooms in Houseboat and how you are paying back.Let us go in details what exactly happened and read answer to your false allegations. You asked for Houseboat accommodation for 1 night and I suggested you the same ,only after your satisfaction and consent an advance of 1k was made for 2 rooms @7500 including breakfast.You had two days to check it online and book at your will .Upon check in you stayed for approx 2 hours and left that place citing your infant us scared of water.As it is an unusual cancellation Houseboat management were reluctant to provide any ease and asked for full retention. Then you came to me and pleaded that I am running low on budget and pleaded that full payment isn't affordable. I requested them on your behalf and they agreed for further 3500.How can you write that fictional story and misguide others .
regards
Naseer Ah.
General Manager
Napisano: 27. lip 2023.
Boravak: lip, 2023
Excellent hotel with delicious food and beautiful view.
The staff are very professional kind and caring and the food is just amazing.
The hotel provides hot water round the clock and is very beautifully designed with wood finish giving it a rich look.
The rooms are spacious and quite clean and I had a good experience at this hotel overall.
Would definitely recommend this hotel and the food was especially good.
Odgovor hotela
Napisano: 6. kol 2023.
Thank you for sharing your positive experience at Hotel Brown Palace! We are delighted to hear that your family had a wonderful time during your stay. Our prime location next to Dal Lake indeed offers breathtaking views of the surrounding mountains, providing a tranquil atmosphere for relaxation.
We take great pride in our staff's professionalism, kindness, and care. Ensuring that our guests feel welcomed and comfortable is our top priority, and we are thrilled to know that our team made your stay even more enjoyable.
Moreover, we are delighted that you enjoyed our delicious food offerings. Our culinary team works hard to deliver delightful dining experiences, and your kind words are truly appreciated.
We value your feedback and hope to welcome you and your family back to Hotel Brown Palace for another memorable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to serving you again soon!
Regards
Younis Jafari
Operation Manager
Napisano: 17. lip 2023.
Boravak: lip, 2023
Pathetic Stay!
We stayed there in June 2023.We had elderly family mwmbers and toddler..
Only good thing about this unit is location and beautiful lawn
Rests are awfully poor.
.Rooms are shabby..damp..They do not even provide bathroom kit, kettle, tea bags..
Worst Breakfast.
No option for customise your lunch and dinner except their prefixed buffet menu. Food Menu are horribly bad..
They do not even bother to provide customised foos opition for toddler.
Hotel management doest even know what service means..and reluctant to modify based on custmer feedback.
Not at all advisable .
Izvrsna lokacija
Boulevard Road, Next To Passport Office, Srinagar, Jammu and Kashmir 190001, Srinagar, 190001, Indija|3,32 km od centra grada
Prijava i odjava
Prijava od:
13:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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