Click Hotel Yuvraj
+ 87
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Korisne informacije
Prijava od: | 13:00 |
|---|---|
Odjava prije: | 12:00 |
Više o hotelu Click Hotel Yuvraj
Click Hotel Yuvraj
Objekt Click Hotel Yuvraj sadrži smještaj s klima-uređajem u gradu 'Surat'. Ovaj hotel s 3 zvjezdice nudi poslugu u sobu, recepciju otvorenu 0-24 sata i besplatan WiFi.
Recenzije od 
Parovi
Napisano: 31. lis 2024.
Boravak: lis, 2024
Comfortable Stay
Simple and clean hotel. Rooms were cleaned everyday. The breakfast and restaurant staff were excellent. Always smiling and very helpful. Would go back to this hotel next year again. Good housekeeping and receptionist too. They even offer us a room after we check out from the hotel
Odgovor hotela
Napisano: 1. stu 2024.
Dear Saifee,
Thank you for your wonderful feedback! We’re so glad to hear you enjoyed a comfortable stay and appreciated our clean rooms and friendly staff. It’s lovely to know that our team made such a positive impression on you. We can't wait to welcome you back to Click Hotel Yuvraj next year!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Thank you for your wonderful feedback! We’re so glad to hear you enjoyed a comfortable stay and appreciated our clean rooms and friendly staff. It’s lovely to know that our team made such a positive impression on you. We can't wait to welcome you back to Click Hotel Yuvraj next year!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Obitelji
SG
Napisano: 31. lis 2024.
Boravak: lis, 2024
Excellent and super cosy
This hotel exceeded our expectations in terms of comfort care and cleanliness. Above all their restaurant’s quality of food and service was above par. We thoroughly enjoyed their vegetarian delights and breakfast spread was always superb for the 8days we stayed there. Their staff Kailash served with full
Passion and charisma. Keep up the great standard. We will be back next year insh
Passion and charisma. Keep up the great standard. We will be back next year insh
Odgovor hotela
Napisano: 1. stu 2024.
Dear Guest,
Thank you for your wonderful feedback! We're thrilled to hear that our comfort, care, and cleanliness exceeded your expectations. It's great to know you enjoyed the vegetarian delights and breakfast during your stay. Kailash will be delighted to hear your kind words about his service. We can’t wait to welcome you back next year at Click Hotel Yuvraj!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Thank you for your wonderful feedback! We're thrilled to hear that our comfort, care, and cleanliness exceeded your expectations. It's great to know you enjoyed the vegetarian delights and breakfast during your stay. Kailash will be delighted to hear your kind words about his service. We can’t wait to welcome you back next year at Click Hotel Yuvraj!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Poslovni putnici
Napisano: 24. kol 2024.
Boravak: kol, 2024
One of the worst experiences.
It is undoubtedly one of the worst hotel experiences I have had.
The hotel encourages customers to "re-use" the bed linen to save water - but because they use an old and outdated solar heating system - you have to allow a million litres of water to run waste before you can get decent hot water in the bathroom to take a bath.
There was a horrible musty smell from the air conditioning - the room does not smell clean and fresh.
The shower curtain in the bathroom stinks to hell and has probably never been cleaned (ever). It smelt like the public urinal at the Surat Railway station.
The water pressure in the shower is non existent - taking a shower was like standing under a leak not like using a shower.
The crowning glory was - When I was leaving the hotel the front desk asked me to pay for the room which I had already paid for at the time of booking - in fact - I had paid for the room while booking it on the Suba Hotels website (the Group which owns the Yuvraj).
They had a printed confirmation showing amount paid 2576 - balance due 0.00 - but the the front desk keept insisting "Humko nahi mila" (we didn't receive it).
I had to show them proof of payment using the sms I received from the bank as well as a screenshot of my bank statement to show them that they money has been paid - all the while as I was getting delayed to catch my train back.
What is the customer supposed to do if their systems work in such a way that when I have paid on their own Website - the hotel which is a part of the Group - did not receive the payment and they harass the customer for their own shortcomings.
After I showed proof of payment, the front desk let it slip that they have a system of monthly settlements with the parent company - compounding my anger and irritation - meaning that they knew that they may have received payment but expect the customer to show proof beyond what is normal.
All in all - a horrible experience which I don't recommend to anyone.
The hotel encourages customers to "re-use" the bed linen to save water - but because they use an old and outdated solar heating system - you have to allow a million litres of water to run waste before you can get decent hot water in the bathroom to take a bath.
There was a horrible musty smell from the air conditioning - the room does not smell clean and fresh.
The shower curtain in the bathroom stinks to hell and has probably never been cleaned (ever). It smelt like the public urinal at the Surat Railway station.
The water pressure in the shower is non existent - taking a shower was like standing under a leak not like using a shower.
The crowning glory was - When I was leaving the hotel the front desk asked me to pay for the room which I had already paid for at the time of booking - in fact - I had paid for the room while booking it on the Suba Hotels website (the Group which owns the Yuvraj).
They had a printed confirmation showing amount paid 2576 - balance due 0.00 - but the the front desk keept insisting "Humko nahi mila" (we didn't receive it).
I had to show them proof of payment using the sms I received from the bank as well as a screenshot of my bank statement to show them that they money has been paid - all the while as I was getting delayed to catch my train back.
What is the customer supposed to do if their systems work in such a way that when I have paid on their own Website - the hotel which is a part of the Group - did not receive the payment and they harass the customer for their own shortcomings.
After I showed proof of payment, the front desk let it slip that they have a system of monthly settlements with the parent company - compounding my anger and irritation - meaning that they knew that they may have received payment but expect the customer to show proof beyond what is normal.
All in all - a horrible experience which I don't recommend to anyone.
Pojedinci
Napisano: 22. kol 2024.
Boravak: kol, 2024
Worth for money will recom
Nice rooms and front desk is good to approach.very close to many businesses points.defintly recommend to friends and business associates. Good ambient.frontdesk people are very cordial. Room are clean and well maintained. Aaaaaaaaaaaaa.
Odgovor hotela
Napisano: 23. kol 2024.
Dear Guest,
Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay and found our rooms clean and well-maintained. It's wonderful to know that our front desk team made a positive impression and that you appreciated the convenient location. We look forward to welcoming you and your friends back to Click Hotel Yuvraj!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay and found our rooms clean and well-maintained. It's wonderful to know that our front desk team made a positive impression and that you appreciated the convenient location. We look forward to welcoming you and your friends back to Click Hotel Yuvraj!
CLICK HOTEL YUVRAJ
FRONT OFFICE TEAM
Snimio anonimni putnik
Napisano: 23. lis 2024.
Boravak: lis, 2024
Breakfast was extra cost, not included in Expedia price, just fyi
Vrlo dobra lokacija
Gulambaba Mill Compound, Opp.Railway Station., Surat, 395003, Indija|2,26 km od centra grada
Prijava i odjava
Prijava od:
13:00
Odjava prije:
12:00
Dobro je znati
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Click Hotel Yuvraj: često postavljana pitanja
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