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Hotel Surya, Kaiser Palace

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Korisne informacije

Prijava od:		14:00
Odjava prije:		12:00
Doručak		Doručak je dostupan
Kućni ljubimci		Kućni ljubimci nisu dopušteni
Djeca		U ovom hotelu djeca su dobrodošla

Usluge

Prikaži sve
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Lječilište
24-satna recepcija

Više o hotelu Hotel Surya, Kaiser Palace

Hotel Surya, Kaiser Palace

Built in 1818, the building Hotel Surya used to be a royal palace of an ancient Nepali king. Located in Varanasi, it has an outdoor pool, a large lawn area and a full service spa. Room service is available 24 hours.

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Spomenuli putnici
Parovi

Napisano: 27. sij 2026.

Boravak: sij, 2026

Wonderful staff

The hotel is beautiful, with a garden in the center, really needed for resting and breathing after a day near the Gangues
. The room was spacious, the beds very comfortable.
Breakfast had everything you asked for. and all the dishes we had for dinner were very tasty
But the best of all is the staff, all of them very polite and willing to help. In reception, dinner room and house-keeping.
Most of all Mr Shailendra Singh, that took care of everything we needed and much more.
Mr Santos and Mr Andiv helped to find train, Hagath the smiling, friendly young man and Radiu, the driver was very nice, with good english, professional and knowledgeable about whatever we asked him from around the city, and very good driver (I hope I didn't mess the names too much)

Odgovor hotela

Napisano: 11. velj 2026.

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Skupine

Napisano: 5. pro 2025.

Boravak: lis, 2025

Dated structure with beautiful facade and garden

A decent hotel overall, with a nice inner garden that represents the best part of the hotel. The restaurant, although quite pretentious, leaves rather cold, so much so that I preferred to eat several times at the hotel bar. Breakfast left me stunned: no espresso even for a fee (and well, elsewhere it is found but is not guaranteed) and assortment reduced to the bone. In particular to avoid sweet doughnuts, fried with oil that has seen better times with an onion aftertaste...
The room in my case wouldn't even have been evil if it had only had a window. The only opening instead gave on a dark and toxic fireplace that made it impossible to ventilate the room and I had to keep the door open on the corridor to change the air in the room... Friendly staff for goodness sake, but the overall judgment is not positive.

Odgovor hotela

Napisano: 16. pro 2025.

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your feedback & comments to us, We are extending our sincere apology due to inconvenience caused to you. Its our humble request that please provide us a chance to serve you again & call me directly on mobile 8853002356 or write an email to me on gm@hotelsuryavns.com, so that I can take care personally for your entire stay & food arrangement.
We have noticed all your concerns & will take corrective measures actions in these regards.
We continuously look forward to serve you again and ensuring you the best experience of our best hospitality on all your visits.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Skupine

Napisano: 3. lip 2026.

Boravak: lip, 2026

Overall stay was comfortable. Got good service by their hotel cab thru Driver Raju. Food was charges on very higher side. Room s

Overall stay was comfortable. Got good service by their hotel cab thru Driver Raju. Food was charges on very higher side. Room service was poor.
Skupine

Napisano: 16. svi 2026.

Boravak: svi, 2026

Excellent

Excellent service especially the restaurant. Value for money. Rooms were clean and toiletries at disposal. The atmosphere is tranquil and impeccable service. The location is near all necessary facilities.

Odgovor hotela

Napisano: 22. svi 2026.

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager
Skupine

Napisano: 16. svi 2026.

Boravak: svi, 2026

Beautiful Banaras

The owners treat their guests as family members and event the smallest of needs is taken care of.The manager Mr. Ajay Mishra was extremely courteous n caring he made sure we were comfortable n also provided us with breakfast at 4 in the morning when we were travelling to Ayodhya. We would like to especially appreciate our driver/guide Mr. Rajesh Jaiswal who knows everything about Kashi from the history of the city to all the stories associated with the ghats n Temples . We felt he was god sent who made each and every visit to all the temples very smooth and hassle free.Mr. Rajesh took us for shopping and to the best eating joints of Banaras.

Odgovor hotela

Napisano: 22. svi 2026.

Dear Guest,
Greetings of the day !!
Thank you so much for sharing your valuable feedback & comments. We are extremely happy that you liked our hotel ambience & environment. Definitely will convey your appreciation to our teammates.
We continuously look forward to serve you again in our hotel on all your Varanasi visit or tours.
Warm Regards,
V. Deepak Shukla
Deputy General Manager

Lokacija

3,8

S. 20/51, A-5, The Mall Rd, Cantonment, Varanasi, 221002, Indija|2,52 km od centra grada

Prijava i odjava

Prijava od:

14:00

Odjava prije:

12:00

Dobro je znati

Djeca

U ovom hotelu djeca su dobrodošla

Dodatni kreveti

Sve dobne skupine

10 € (INR1.000) po osobi po noćenju

Dječji krevetić

Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.

Kućni ljubimci

Kućni ljubimci nisu dopušteni

Doručak

Doručak je dostupan

Opcije doručka

Kontinentalni doručak

Cijena doručka

7 € (oko 662 INR osobi)

Vrijeme doručka

Pon – ned od 07:00 do 10:30

Važne informacije hotela
Kindly contact the hotel directly for shuttle services to and from Mughalsarai Station and Varanasi Airport. Charges apply.
Mogući načini plaćanja
Ovaj hotel prihvaća sljedeće načine plaćanja:
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Hotel Surya, Kaiser Palace: često postavljana pitanja

Hotel Hotel Surya, Kaiser Palace je od centra grada Varanasi udaljen 2.5 km.
Hotel Hotel Surya, Kaiser Palace nalazi se u gradu Varanasi (Indija) i udaljen je 2.5 km od centra grada Varanasi.
U hotelu Hotel Surya, Kaiser Palace možete se prijaviti od 14:00, a odjaviti se morate do 12:00.
Da, hotel Hotel Surya, Kaiser Palace ima parkiralište.
Da, Hotel Surya, Kaiser Palace ima restoran.