Bali Breezz Hotel
+ 110
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Lječilište
Više o hotelu Bali Breezz Hotel
Bali Breezz Hotel
Hotel Bali Breezz nalazi se na 5 minuta hoda od plaže Jimbaran i nudi klimatizirane sobe s TV-om ravnog ekrana i vlastitom kupaonicom. Također ima vrt, vanjski bazen i recepciju otvorenu 24 sata dnevno za udobnost gostiju. Dostupan je besplatni WiFi.
Recenzije od 
Parovi
Napisano: 10. pro 2025.
Boravak: pro, 2025
Excellent.
Stayed one night at this property because the mentally retarded lion air had changed the date of our flight to bkk from 9 to 10 without really notifying us or asking us our opinion. Being in a hurry we made a mistake about the date of stay in jimbaran they were very decent and upgraded us and offered breakfast. Excellent accommodation.
Skupine
Napisano: 26. sij 2026.
Boravak: sij, 2026
Awful
Looks nothing like photos. Dates and tired. Poor customer service. Sun loungers that you wouldn’t even want to sit on, all ripped and dirty. Staff reluctant to give you towels for the pool and when they do they are all falling apart. One towel each in room. No hand towels or for hair and when asked for more was refused. Air con leaked and noisy
Hairdryer nearly set alight straight away. Stains in sheet. Just generally a bad experience. Got offered another room at a higher price but it stuck of mould . No balcony’s on any rooms . Food was fine as was the waitress but apart from that I would honestly avoid . This was the last part of my 5 week trip to Indonesia and by far the worst hotel and worst staff. Also room was dirty with dust and dirt when we arrived and asked 3 times for it to be cleaned!
Refused any discount or help or to speak to manager
Hairdryer nearly set alight straight away. Stains in sheet. Just generally a bad experience. Got offered another room at a higher price but it stuck of mould . No balcony’s on any rooms . Food was fine as was the waitress but apart from that I would honestly avoid . This was the last part of my 5 week trip to Indonesia and by far the worst hotel and worst staff. Also room was dirty with dust and dirt when we arrived and asked 3 times for it to be cleaned!
Refused any discount or help or to speak to manager
Odgovor hotela
Napisano: 28. sij 2026.
Greetings from Bali Brezzz Hotel
Dear Reedsouthon
We appreciate you taking the time to share your feedback. We sincerely apologize for the frustrations you experienced regarding our facilities, staff responsiveness and room maintenance. Please be assured that we are taking your comments seriously and are addressing these lapses with our housekeeping and management teams to prevent this from happening again. We also reviewing our staff's handling of your request for a discount and to speak with a manager. It is our policy to be a transparent and helpful, and we clearly missed the mark in your case.
While we cannot undo your frustration, we truly hope to earn back your trust. We are committed to demonstrating the clean, quality stay you deserve should you choose to visit us again. Stay safe!
Dear Reedsouthon
We appreciate you taking the time to share your feedback. We sincerely apologize for the frustrations you experienced regarding our facilities, staff responsiveness and room maintenance. Please be assured that we are taking your comments seriously and are addressing these lapses with our housekeeping and management teams to prevent this from happening again. We also reviewing our staff's handling of your request for a discount and to speak with a manager. It is our policy to be a transparent and helpful, and we clearly missed the mark in your case.
While we cannot undo your frustration, we truly hope to earn back your trust. We are committed to demonstrating the clean, quality stay you deserve should you choose to visit us again. Stay safe!
Obitelji
Napisano: 12. kol 2026.
Good base, would stay here again
Great base for 3 nights in the area. Decent rooms, plenty of space and very relaxed feel.
I’d say it’s definitely more than 50m from the beach but certainly not a trek.
The beach is best at sunset when it’s busier.
I’d say it’s definitely more than 50m from the beach but certainly not a trek.
The beach is best at sunset when it’s busier.
Parovi
Napisano: 28. ruj 2025.
Boravak: ruj, 2025
I put up a star 'cause I can't put up any
Total disappointment on our last night in Bali.
We book Bali Breezz Hotel villa with private pool. You can say that we felt totally ripped off as the photos they offered through Booking have nothing to do with the reality we find.
Upon arrival and still without opening the room, we found the dirty pool to what we were told that on the go they cleaned it in what we were going to see the sunset to the beach (When we left the next day of the hotel the pool was still in the same state)
When opening the room, we find two bathrooms with a lack of hygiene and total sanitation. The shower was totally impractical, so we had to go a full day without showering.
The interior of the room was found with a lack of absolute maintenance, I think for more than 10 years that no one performed even the slightest maintenance work.
The walls were completely filled with damp, mold and spalling, the furniture had a lack of absolute maintenance, including the sink that gave real disgust.
When we claimed at reception, we were not given any option to change rooms or accommodation, but the possible cancellation through Booking, with the limitations of being our last day in Bali, being in a foreign country, with another language, and being 18:00 in the afternoon, already at night and with little option to look for other accommodation.
We had no choice but to stay and the night was even more terrifying. We couldn’t sleep all night because of the number of cockroaches and mosquitoes in the room and they didn’t stop appearing all night.
The next morning, we asked to speak with the hotel manager, who did not even deign to accompany us to see the room, but linked excuse after excuse, offering a 40% discount on our night, something that we did not accept as we did not care about the money, but we have felt totally deceived by the hotel and the hotel manager (a very poorly educated lady by the way)
To end up threatening to talk to his lawyer and to have serious problems on our last day of travel.
Given this attitude, we decided to collect our things and leave the hotel as quickly as possible, leaving the possible legal action in the hands of Booking.
I have to say that we stayed in 5 more accommodations during our stay in Bali and this was the only bad experience we had, so:
I DO NOT RECOMMEND ANYONE TO STAY IN THIS HOTEL AND I REQUEST ANY PLATFORM THAT OFFERS TO REMOVE IT FROM THEIR LIST, SINCE NO ONE DESERVES TO END THEIR VACATION THE WAY WE DID.
THE HOTEL IS IN DISMAL HYGIENE AND SANITARY CONDITIONS, WHICH MAKE IT UNINHABITABLE.
We book Bali Breezz Hotel villa with private pool. You can say that we felt totally ripped off as the photos they offered through Booking have nothing to do with the reality we find.
Upon arrival and still without opening the room, we found the dirty pool to what we were told that on the go they cleaned it in what we were going to see the sunset to the beach (When we left the next day of the hotel the pool was still in the same state)
When opening the room, we find two bathrooms with a lack of hygiene and total sanitation. The shower was totally impractical, so we had to go a full day without showering.
The interior of the room was found with a lack of absolute maintenance, I think for more than 10 years that no one performed even the slightest maintenance work.
The walls were completely filled with damp, mold and spalling, the furniture had a lack of absolute maintenance, including the sink that gave real disgust.
When we claimed at reception, we were not given any option to change rooms or accommodation, but the possible cancellation through Booking, with the limitations of being our last day in Bali, being in a foreign country, with another language, and being 18:00 in the afternoon, already at night and with little option to look for other accommodation.
We had no choice but to stay and the night was even more terrifying. We couldn’t sleep all night because of the number of cockroaches and mosquitoes in the room and they didn’t stop appearing all night.
The next morning, we asked to speak with the hotel manager, who did not even deign to accompany us to see the room, but linked excuse after excuse, offering a 40% discount on our night, something that we did not accept as we did not care about the money, but we have felt totally deceived by the hotel and the hotel manager (a very poorly educated lady by the way)
To end up threatening to talk to his lawyer and to have serious problems on our last day of travel.
Given this attitude, we decided to collect our things and leave the hotel as quickly as possible, leaving the possible legal action in the hands of Booking.
I have to say that we stayed in 5 more accommodations during our stay in Bali and this was the only bad experience we had, so:
I DO NOT RECOMMEND ANYONE TO STAY IN THIS HOTEL AND I REQUEST ANY PLATFORM THAT OFFERS TO REMOVE IT FROM THEIR LIST, SINCE NO ONE DESERVES TO END THEIR VACATION THE WAY WE DID.
THE HOTEL IS IN DISMAL HYGIENE AND SANITARY CONDITIONS, WHICH MAKE IT UNINHABITABLE.
Odgovor hotela
Napisano: 4. lis 2025.
Greetings from Bali Breezz Hotel Jimbaran
Thank you for providing your feedback. We are genuinely sorry to hear that your experience with us was disappointing, and we take all guest comments very seriously. However, we must address several points in your review that do not accurately reflect the events or the facts of the situation
We apologize if the villa did not meet your expectations upon arrival. While we are continuously working to maintain and update our villa, we take immediate issue with the description that the room was "unlivable." We understand you expressed concern about the pool cleanliness and the state of the bathrooms/shower, and we acknowledge that these should have been perfect upon check in.
However, we must clarify the steps taken: you state that no option to change rooms was given, which is inaccurate. Upon your initial complaint, you were immediately offered the option to cancel your reservation with a full refund through the Booking platform. Given that it was your last day in Bali, we recognized the inconvenience, but we offered a free, full refund and emphasized that finding alternative accommodation in the Jimbaran area during the current low season would be easy.
Regarding the claim of a continuous, overwhelming pest infestation that made sleep impossible, this is not consistent with our daily maintenance reports, though we recognize that occasional pests like mosquitoes and even small cockroaches can be a challenge in Bali's tropical environment.
Your decision to stay the night, use the villa, and have breakfast was followed by a morning request for a full refund. After staying the night and consuming breakfast, we offered a 40% discount/partial refund on your stay as an apology for the inconveniences you experienced. We felt this was a fair compromise, given that you had utilized the accommodation for the full night, and your demand for a 100% full refund after utilizing the room and services is what we could not agree to.
Finally, regarding the interaction with our manager, her intention in mentioning legal counsel was not a "threat," but a professional boundary set after you began yelling within the hotel premises and threatened to disrupt the comfort and peace of our other guests by stating, "I will tell all guests in this hotel that we're lying." We have a duty to ensure the comfort and safety of all our guests, and raising voices and making public threats is not an acceptable way to resolve a dispute. We stand by our initial offer of a full refund cancellation upon arrival and our subsequent offer of a 40% partial refund after you stayed the night. We believe we acted professionally and offered more than reasonable resolutions at every stage.
We regret that we could not reach an agreement and that your final night in Bali was stressful. We wish you the best in your future travels.
Thank you for providing your feedback. We are genuinely sorry to hear that your experience with us was disappointing, and we take all guest comments very seriously. However, we must address several points in your review that do not accurately reflect the events or the facts of the situation
We apologize if the villa did not meet your expectations upon arrival. While we are continuously working to maintain and update our villa, we take immediate issue with the description that the room was "unlivable." We understand you expressed concern about the pool cleanliness and the state of the bathrooms/shower, and we acknowledge that these should have been perfect upon check in.
However, we must clarify the steps taken: you state that no option to change rooms was given, which is inaccurate. Upon your initial complaint, you were immediately offered the option to cancel your reservation with a full refund through the Booking platform. Given that it was your last day in Bali, we recognized the inconvenience, but we offered a free, full refund and emphasized that finding alternative accommodation in the Jimbaran area during the current low season would be easy.
Regarding the claim of a continuous, overwhelming pest infestation that made sleep impossible, this is not consistent with our daily maintenance reports, though we recognize that occasional pests like mosquitoes and even small cockroaches can be a challenge in Bali's tropical environment.
Your decision to stay the night, use the villa, and have breakfast was followed by a morning request for a full refund. After staying the night and consuming breakfast, we offered a 40% discount/partial refund on your stay as an apology for the inconveniences you experienced. We felt this was a fair compromise, given that you had utilized the accommodation for the full night, and your demand for a 100% full refund after utilizing the room and services is what we could not agree to.
Finally, regarding the interaction with our manager, her intention in mentioning legal counsel was not a "threat," but a professional boundary set after you began yelling within the hotel premises and threatened to disrupt the comfort and peace of our other guests by stating, "I will tell all guests in this hotel that we're lying." We have a duty to ensure the comfort and safety of all our guests, and raising voices and making public threats is not an acceptable way to resolve a dispute. We stand by our initial offer of a full refund cancellation upon arrival and our subsequent offer of a 40% partial refund after you stayed the night. We believe we acted professionally and offered more than reasonable resolutions at every stage.
We regret that we could not reach an agreement and that your final night in Bali was stressful. We wish you the best in your future travels.
Parovi
Napisano: 23. lis 2025.
Boravak: ruj, 2025
Excellent Location
Very close to Jimbaran beach (200 meters?) and DPS airport (about 15 minutes taxi). There are many great restaurants nearby. The room was big, and the breakfast tasted good with excellent nutrition. I highly recommend this hotel.
Vrlo dobra lokacija
Jl. Pantai Sari No. 23 , Jimbaran, 80361, Indonezija|2,66 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
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