BoHo Bingin Beach Bali
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
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Više o hotelu BoHo Bingin Beach Bali
BoHo Bingin Beach Bali
BoHo Bingin Beach Bali nalazi se na 5 minuta hoda od plaže Bingin. Noćenje s doručkom ima vanjski bazen otvoren tijekom cijele godine i pogled na vrt, a gosti mogu uživati u piću u baru.
Napisano: 1. lis 2025.
Boravak: ruj, 2025
Napisano: 6. srp 2026.
Boravak: lip, 2026
WORST EXPERIENCE EVER! Don't be scammed the pictures are 20yr old!
Our review will start in saying the property was not even safe. The picture attached shows numerous floorboards missing, if you wish a quick way to get to the below level! The bean bags by the pool I would not even sit on they had terrible stains, I also observed a lot of mould in the common areas around the pool area. My daughters shower didn’t work properly and had to shower in my room. No kettle tea/coffee facilities in the room and when we requested a fridge it was just dumped in our room didn’t even turn it on for us. There were dog faeces on the day bed, we understand they can’t control outside elements but clearly shows the property is poorly maintained and reflects the overall lack of cleanliness.
In addition to this, on Booking.com it states; Airport Shuttle…no shuttle. Free parking…nowhere to park. Room service…no food on premises at all. Enjoy a drink at the bar…no bar. Every room fitted with a flat screen TV…we had no TV. Our room stated ocean views…you would have needed a good pair of binoculars to see the ocean.
Myself and my daughter booked and paid in advance for a 3 night stay. After checking in, we were extremely disappointed with the accommodation. We spoke directly with the Manager and requested to cancel the following 2nights. We were advised that if we cancelled the entire 3 nights through Booking.com before 8pm (as per their cancellation policy) we would receive a full refund for the 3 nights, and we could just pay cash for the first night only that we did stay, which we did. We were even asked to state with Booking.com our reason for cancellation was ‘change of plans’ instead of ‘not happy with the accommodation’ and were asked to not leave a bad review. After leaving what followed was by far worse.
Unfortunately, even when Booking.com had approved the cancellation, despite numerous messages and repeated promises that our refund was “being processed” or “being reviewed” we have still not received the refund we were promised.
We have received nothing but endless excuses and broken promises;
• “Please allow me until tomorrow”
• “I will update you tonight”
• “The bank is processing it”
• “I will send proof of transfer”
No proof ever arrived.
At one point they even incorrectly claimed we requested the refund on the second day of our stay, which was false. We had to correct them and explain, again, that we cancelled on the first day before the stated deadline. After reviewing everything, the Manager admitted we were entitled to the refund and even sent us a written message stating this.
The worst part wasn’t even the accommodation-it is the lack of honesty and professionalism afterwards. We have been given repeated promises, apologies and assurances that the refund was being processed, yet a month later nothing has happened.
If a business tells their guests they will receive a refund, confirms it again in writing, requests bank details and still fails to pay, how can future guests trust anything they are told?
The lack of honesty and customer service has been extremely disappointing.
The accommodation itself did not meet the standard we expected as it did not reflect the property as advertised, the photos online are very misleading. And the handling of the refund process has been by far the worst experience ever.
This is the first bad review we have ever left but we feel travellers deserve to know what has happened to us in the hope it won’t happen to anyone else. We would never stay here again and cannot recommend this property to anyone.
Tania & Britney Australia
Napisano: 7. ruj 2025.
Boravak: ruj, 2025
Napisano: 7. velj 2025.
The stay was okay however very hot, due to the walls having gaps - air conditioning didn’t work well.
Napisano: 3. sij 2025.
Boravak: pro, 2024
They also wouldn't let us check out before checking our room. There is no minibar, so I am assuming they wanted to see if we destroyed anything in the room. Also shows the amount of distrust for their guests, which is ridiculous considering I would never trust this hotel given the discrepancy between photos and reality. Do yourself a favor and do not book this hotel until they have renovated and changed management. Or lowered the price, because it is NOT worth what we paid.
Izvrsna lokacija
Jl Pantai Bingin Labuhan Sait, Desa Pecatu, Pecatu, 80361, Indonezija|1,4 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.


