The Vinhill Hotel
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Korisne informacije
Prijava od: | 13:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu The Vinhill Hotel
The Vinhill Hotel
The Vinhill Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers car hire and shuttle amenities for your ease in navigating around Bali. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at The Vinhill Hotel have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Vinhill Hotel as breakfast is made available for you on the premises. Throughout the day, engage in the entertaining activities available at The Vinhill Hotel.Unwind by the pool at hotel and cherish a leisurely moment.
Napisano: 7. ožu 2024.
Napisano: 6. velj 2019.
Worst stay ever!
Almost two years back the niece of the indo-chinese management took over the daily business. Since then all things turned into a negative way.
When I entered my room I realised how dirty and used the bathroom was, especially the sink and toilet also after the „cleaning".
Because of rain I was forced to change the room because the ceiling was leaking!
The fact that the cleaning is every 2 days was new for me too. When I asked for a second towel - as I always got before - I was told that as a long term guest (2 weeks) I have no claim to get another towel. The one which I’ve got has never been changed within the 2-week-period.
The Vinhill is not anymore the same as it was few years back and that's a shame. I never felt welcome. The management does not know how to treat regular guests.
Overall, I definitely cannot recommend this accommodation anymore, because the management is increasing the prices but constantly dramatically decreasing the service.
PS: Vinhill is not located in Kuta, it's in Denpasar/Renon.
Odgovor hotela
Napisano: 21. velj 2019.
Thank you for your review. First of all we would like to remind you that we have different price and service on daily and long term customer as stated on our website. We operate as hotel for daily price and as serviced apartment for long term price. You choose the long term price which is more economy that did not include electricity, cleaning service 3 times per week instead of daily and sheets changing every week. The price is also for room only so without towel and amenities.
As a regular customer that has stayed 3 times with us during 5 years, the owner has give you compliment of welcome breakfast and a gallon mineral water in your room. And yet you complain because we only lend you 1 towel instead of 2 as you requested. That is not the facility in your price package, so we have already give you exception. Other long stay guests who lend would laundry themselves as often as they like and return it to us without complain. For daily customer we would do the laundry.
For room cleanliness you have never complain before until the towel incident, in fact when I have to move you to other room after stayed for couple of days, you ask me if you could move to the same room when it is fixed said you like your room. If cleanliness is the problem you can always told me and I would move you even before we find out there is small leakage when heavy raining. This is never happen before, and we fixed it when we can. Not to mention I have to pay third party to unclog the toilet because you throw tissue in it.
Our price adjustment for monthly customer just happen after 5 years stay in the same price. And the adjustment only around 4%/month. I can only suggest you to choose your price package carefully according to the service you wish to achieve next time. Thank you.
Best Regards,
Ratna
ID
Napisano: 18. srp 2017.
Great Accommodation in Renon with lovely staff
and lots more. Can really recommend.
Napisano: 18. lis 2015.
Awesome place
Will be back so see you next year!
ID
Napisano: 11. kol 2015.
The best place to stay - It's just perfect.
Lokacija
Gg. IX G No.3, Renon, Denpasar Selatan, South Denpasar, Denpasar, 80226, Indonezija|1,32 km od centra grada
Prijava i odjava
Prijava od:
13:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
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